I rarely write reviews and I feel terrible about writing this one but I was so sad about my experience today. I was so excited for there to still be a pretzel place in the mall since pretzelmaker went away. Though, when ordering today, there was a wait with ordering while an employee was doing dishes, no big deal at first, started my order and answered my questions about products which was great! Though, in the middle of ordering the employee taking my order yelled to the person behind me that they would be finishing my order while they went and did dishes walking away from the register. Overall just an odd experience. The wait to get the pretzels was long and the pretzels were burned. :-( read more