Hiring one of West and Main Homes real estate agents, a broker associate, Lucia Mears, was one of…read morethe worst nightmares I have ever had. She needs to be completely mentored by a more senior, professional colleague in her office. We had an Exclusive Right to Buy Listing Contract. At first things went well with Lucia sending me listings to review and after I had identified some that seemed to fit my lifestyle, she scheduled showings and we spent about 3 long afternoons viewing them. I made a pick on one of them as my future home however after inspection it was revealed that the home had hidden deferred maintenance on the furnace, air conditioner, locks on doors, etc. It was more than I wanted to manage through even if the sellers paid for and fixed it all. It revealed just how poor maintenance was done by the current, and probably previous owners on the property. The day I asked Lucia to terminate the deal prior to the inspection termination deadline, she sent me the form incorrectly filled out THREE times. I had to tell her how to complete it. Other characteristics of Lucia are: * She acts like a child, constantly needing validation of her worth and value. I felt for every little thing she did I had to say 'please' and 'thank you. * She is manipulative. Often, she would tell me what she thought I should do, acting as if the way I have done things in the past were wrong. As a 67 year old woman who worked in corporate America for 40 plus years with many success stories, I know how to look out for myself. * When she wrote the buy contract, she never talked to me about whether there should be a contingency on the sale of my existing home (which was under contract at the time) nor did I think to ask. When I brought that to her attention after the document was fully executed, she said "Well, do you think your home won't sell?" I told her there is always a risk a home won't sell even if it is under contract. She said she only wrote in a contingency if the prior home was not under contract. * She said things like "...I've taken you to all these places..." and "Broomfield is so far". As a realtor she should know she has to travel to meet her clients' needs. * In conversation with her the day after the inspection report was provided, she went into a stream of consciousness rant about how I'll hurt the sellers if I cancel, that goes against her ethics, etc. Who is she working for, me the buyer or the sellers? * She tried to terminate our buyers' agreement the day of contract termination. The sellers had not yet signed the Earnest Money Release. This after telling me "...I promise you won't lose your earnest money..." when we talked about her neglect in not adding a sale contingency to the purchase agreement. Please do not hire this person, Lucia Mears, to help you with your real estate transaction. She appears to only care about herself and her commission, thinks she is an expert on EVERYTHING and that you are an idiot of you don't agree with her.

This is not a reflection on West + Main as a whole, but specifically on Ryan Pollock. I have worked…read morewith a number of realtors over the years, and this was by far the least professional experience I've had. When interviewing Ryan to work with us on an off-market search, we came up with a plan together. He expressed a strong desire to proactively pursue an off-market deal, and we landed on what was communicated to us as a mutually beneficial deal to have an agreement in place on any and all properties that he brought to us. We stopped talking with any other realtors and considered this an exclusive, mutually beneficial relationship/opportunity. After a month of no updates, I reached out and was assured that he was working on this. After two more months of zero (literally - zero) updates, we reached back out via e-mail and eventually text. A few days later, we finally got a response, letting us know that he has been focused on other work, that we are not his clients, and that we would need to sign an exclusive agreement in order to receive his full attention. Had we known this upfront, we would've simply pursued this game plan with someone else who wanted the work. Ryan's communication with us was both dishonest and unprofessional. Rather than taking responsibility or apologizing for the experience, he blamed our experience on "people not lining up to sell their homes right now." If you decide to work with Ryan, I hope that your experience is better than ours. Unfortunately, we found a lack of effort and honesty from him.

Redefy was fantastic! Always there to answer any questions. And since we had an emergency surgery…read moredue the same day as closing, Sequeeta Robinson was there right away with a perfect solution. Mobile signing. Sequeeta was professional, extremely kind and very caring. I highly recommend Redefy and Sequeeta Robinson.

Is there any way to give less than 1 star? Where do I begin…read more.. IF YOU WANT TO SELL YOUR HOME QUICKLY AND FOR THE HIGHEST PRICE POSSIBLE, listen to what I have to say. Real estate agents are motivated by one thing, and that is getting paid. With ReDefy being an up-front, or half up-front payment for their services, it gives them minimal, if any, incentive to get your home sold. Why? Because the agent is already paid. Whether or not they sell your home within days, weeks or months, it makes absolutely no difference in their paycheck. Unlike normal agencies, they do not market your property until you have paid and signed a nonrefundable contract, which then gives you no leverage in the business relationship. If at any point you want to fire/change agents from there, you would forfeit your funds or begin an ugly court battle to try and get them back. Additionally, your Redefy agent is the first point of contact with any potential buying agent/client so if your relationship has soured with them, you best expect they are putting minimal or no effort in presenting your property in good light/motivating buyers to submit strong offers immediately. Let my lesson be the one you do not have to experience. If you want to sell your home quickly and with someone that will market it to the best ability possible, choose an agency that has represented other sellers in the same neighborhood and doesn't request payment until the home is sold.

I had the pleasure of having Hyla as my realtor as I looked for my first home. She responded very…read morefast and had showings set up the same day within the hour of my request to go see a house. She was always courteous and had my best interests in mind when looking at houses. She also took it farther and helped research the area around a couple of the house to make sure it was a decent neighborhood and what was around. She is very professional and an absolute pleasure to work with and I would highly recommend her to anyone looking to buy a house in the Denver, CO area.

I am absolutely blown away by how easy this was for me. I worked with Katie Thomas and she was so…read morepatient and helpful. I never felt like she was trying to show me things I couldn't afford (although my taste was something I couldn't afford). She helped me navigate through everything and really worked hard during negotiations to get me where I needed to be. This was my first home that I bought and my budget was pretty low. I never felt like I was put on the back burner by Katie to help her higher end clients or forgotten by her. She met me at locations that were close to me and really helped me. Every place we went into she took notes on things I liked and didn't like and she ended up finding a place with everything I wanted, in the area I wanted, for my budget, which I didn't think was possible! I have since referred at least 4 people to her and they all have had an amazing experience. She is very versatile and helpful and I would definitely recommended her to all my family and friends looking to buy!

We've used two different agents at Corcoran Perry to find and vet potential renters for our Boulder…read moreCO home. We had a wonderful experience the first time and a truly horrible experience the second time. The second agent did not properly conduct the background check and as a result, we had to terminate the lease after 4 months. Both agents were female. I cannot recommend Corcoran Perry to anyone. We suffered extreme loss of rental income and the agent relied on a personal recommendation and never contacted the renters previous landlord. The renters caused us great distress, ultimately resulting in a lawsuit threats from the renters, damage to our home, and loss of 8 months rent.

Maddy Hollar was an absolute pleasure to work with. Throughout the whole process, Maddy was…read moreprofessional, highly knowledgeable, had great communication, and ensured we always felt like a priority. Maddy was extremely accommodating regarding scheduling viewings and making herself available on short notice. She consistently found homes that met all of our requirements and went out of her way to ensure every detail was taken care of during the closing process - from paperwork, arranging inspections, checklist items, etc. Without a doubt, we will be working with her again in the future. If you're looking for a realtor, I 100% recommend Maddy!

Usaj Realty is the best! From the start to the end, they ensured I was in the know and set up for…read moresuccess. Their team is very thorough and personable. I will recommend them to any first time home buyers.

My girlfriend and I moved to Colorado last year, we were sort of in the market to purchase a home…read more I was looking on Zillow and found a place that was awesome! I emailed the agent that was sponsored. It happened to be Chrisi. From the very beginning she treated us like family. She was thorough and listened to everything we wanted. Chrisi gave us outstanding service and was very attentive. I would highly recommend Chrisi! She will not disappoint.

We just moved to Denver recently and my boyfriend and I rented for a year. We decided we wanted to…read morebuy so we were referred to Chrisi by a friend. Chrisi was very patient with us as we took almost 8 months to find a house. Chrisi is an expert on the Denver area. She grew up here and knows the ins and outs of all of the neighborhoods. She was very detail oriented and patient. She devoted many hours to showing us houses and made sure we didn't settle. She was firm during negotiations and very professional. I have already referred her a few clients they have been extremely happy as well. She listed their house and assisted them on the buying side. I have complete confidence in Chrisi and I would recommend her to anyone looking for an honest, competent, and hard working agent. You won't be disappointed!

Sarah Arthur Hayes went above and beyond for my family. She sold us a property and took the time to…read morelisten and understand our situation and needs. She took great care of my elderly parents and assisted/ guided them in the right direction both within the realm of real estate and outside. I recommend her to anyone looking to buy/sell a property. Even if you're unsure, she will listen and provide professional advice, guidance and insight while remaining patient and understanding of your unique circumstances. Every transaction was handled in an efficient and timely manner. Prices are extremely reasonable based on the amount of time and effort she puts into your purchase. I highly recommend her.

I would like to add to my original post. Kentwood in Denver…read moreis complete shit show. I personally would not work for a buyer from relocation company again. Too much work and time involved. All the BS advises and suggestions I would receive from Jason Exley... his hidden fees, scams . Jason Exley was extremely shady with the whole process. AVOID KENTWOOD!

Eddie Lederman is the best!!! A quality good guy who genuinely cares about his clients. He also…read morehas the wisdom and motivation/energy to get you into a home you love. Eddie was so patient & kind with our family, including 2 little kids. He helped us get a home we love in an insane market. I highly, highly recommend Eddie. He is definitely our guy for any and all future buying needs.

We had the pleasure of working with Cassidy to find our new home. In speaking with him, he…read moreimmediately came across as warm, kind and knowledgeable. As soon as we reached out with some homes that we were interested in, he quickly set up showings for the following day. We ended up seeing 11 homes, and falling in love with one of them. The whole process was easy and Cassidy was constantly a joy to work with. He went to bat for us and was able to negotiate a lower purchase price, and money back for concessions after the inspection. He truly is a gem and we were so lucky to find him!