The staff here is extremely nice and helpful. They are very helpful and thorough with the glasses…read moreand contact process. I highly recommend

Blake Williams is an awesome optometrist but as far as the entire business, buyer beware! They…read more bill your insurance incorrectly so they will be paid in full whatever they choose to bill you for. This practice is known as balance billing or double dipping. There are laws against this unethical act. Providers are contracted to certain charges according to the insured plan. They do not bill your insurance correctly so you end up with a denial from your insurance that they expect you to just pay, no questions asked. Well not this girl I ask a lot of questions and don't stop with a simple "It's your insurance". My insurance company explained in detail what my coverage was and what I should have been charged. Unless you have disposable money I would never buy glasses there. Horrible business ethics!

Awesome PEOPLE Awesome SERVICE. They never fail to do everything they need to do to take of the…read morecustomer.

My husband went to this doctor. The office tried to collect more money after we left and the…read moreprescription for his glasses is off. He just attempted to buy contacts from another eye doctor and the prescription from Wacasey is horrible. He had blurry vision. We do not recommend this eye doctor.

Dr. J.T. Roberts has examined my eyes and prescribed glasses and contact lens for me for several…read moredecades. I don't believe that anyone does a better job. When I lived in Longview, Texas I drove to Kilgore to be examined by Dr. Roberts. Twenty-seven years ago I moved to Tyler, Texas and I have continued driving to Kilgore to be examined by Dr. Roberts.

My husband have been using Kilgore Eye Care Center for several years. It's an excellent facility…read more Personable and professional staff with the latest in equipment. It is very convenient. I receive appointment reminders by email and text but you can choose mail if you prefer. There is never a long wait. I feel confident that our eyes are receiving the best treatment available. I recommend this facility.

I had used the aestheticians at Wallis while I lived in Bossier City before moving back into Texas…read more I had Botox given 3 different times over the years, Juvaderm for increased lip fullness & also to increase the volume in my cheeks with Radiesse. I was always very impressed with the aestheticians, the front desk girls, office space & just the overall friendly environment of the facility. The quality of care was fantastic. I never had one complaint or problem. It has been 7-8 years since I had these procedures. I'm going to be making a new appointment for more fillers & Botox. I was very satisfied with my looks post procedure. I'm way over due.

I have had so many issues with this office communicating the requirements necessary to continue…read moretreatment. Then, when I did not know the requirements, I was spoken to by someone with an attitude that suggested I did know. I will not be recommending this office unless the person has no where else they can go.

Best staff. The doc is amazing. I have been going to Smile Studio for almost two years and never…read morefelt more welcomed at a dentist office. Unfortunately, I am moving so I can't go to them anymore. I would say, if you want to schedule with them beware that they stay booked... but I see that as a good thing. That means the office and dentist is great.

I have been to a few dentist in my lifetime and this place was by far the absolute best they are so…read morenice and friendly and approachable and even when you don't have the best of teeth they don't judge, and They're not going to try to up-sell you on anything unnecessary.

The only reason I am giving this four stars is because Kim, I'm guessing Kim is the big boss over…read moremany locations, Kim is absolutely incredible. I had a problem with a test taken there.. the test administrator decided to follow her own opinions instead of following the actual rules of what the test states. Cassy and I went back-and-forth for a while and she said some rude things and I really do not appreciate and clearly stated that her license and opinion matter more than what the test said or what the test instructions say. Which I do understand and I commend her for trying to follow the roles best that she can, but I don't think that should give you the right to decide when something is positive or negative when the manufacturers of the test clearly say that a faint line is negative. All of that aside I was very very easily able to get in contact with higher management very quickly, which was very surprising. Kim, the woman who was finally able to resolve the issue was absolutely fantastic., she did not feed around the bush. She apologized, admitted the mistake and got the issue resolved. When I came back up here to get the form showing that my test was negative there was a little bit more confusion and I was working with Serena this time, she was also extremely polite and courteous was not snappy or had any sort of attitude, and she helped me resolve the issue in a timely manner which I really appreciated it. I would definitely recommend People to visit this location. If they are needing to take a test, I would just ask for it to not be administered by Cassidy.

The absolute best there is! On a holiday they were there when I need urgent care. Short wait…read moretime. Nancy was the perfect provider and took good care of me and my ear and sinus infection. She was an intense listener and well focused on her patient. My regular provider has failed consistently for the last two years. Nancy and HCE absolutely saved the day (and me). Have always been there for me and I am so grateful. The staff was pleasant and efficient. They ended my suffering.

I am writing this review to shine a light on the amazing staff members at Hospitality ER…read more Regardless of the circumstances of my visit, the kindness I experienced here was nothing short of exceptional. I want to thank , Kerrigan, Jennifer, Austin, Manny, Abigail, Krystal, Hanna, and Stephanie. They were welcoming, and provided me with the absolute best customer care. They made me feel seen and supported during my time there. While every medical visit has its complexities, these people are the reason I felt cared for. Thank you for your kindness.. I may have missed a name or two, and if I did, I am so sorry . please know that the kindness from the whole team did not go unnoticed and I'm so thankful.

Dismiss the 1 star reviews of people who haven't even been in the facility but rate based on…read morehearing something. Avoid meandering stream of conscience drivel without a point. My wife had a stay here and I was there with my son today. It was the same high level of service with added amenities. Jennifer processed us in and it was quick and easy. Adysson got us back quickly. Jeremy was knowledgeable and answered all concerns. Madison shared a personal story that was very helpful. Rachel took us through discharge, so of course we were happiest to see her. :-) Having been to many local facilities both civilian and VA, this place is the best in my opinion.

Great place to gentlest done except a few points:…read more Do no believe the auto email you receive after booking your appointment. 1. they tel you via email at what time to arrive for registration...too early and when you are left standing in the parking lot for a while, they blame a computerized system. I got mad. Who programs the computer. The original instructions as to what not to drink or eat before the test, the main things is cafeine. They do not knot that tea has cafeine as well as some sodas. Worrisome to me as it seems that I now more than they do. Can they interpret the results? They do not want to excite your heart before the test, very short test. so ask questions when you book...at what time do you open the door in the morning, if coffee is the only thing you worry about the NOT to ingest very long time before the test.

Excellent Staff. Very friendly and considerate of your condition. This was my first ever MRI and…read morethey made sure I was comfortable at all times. Highly recommend