Recommended them and I really wish I had not !!!…read more The person I sent to them can't get anymore be to call her back and the office does not care that she is a 28 yr young lady that can't see and yes they have her CT scans but can't seem to find time to call her back cause the doctor is on vacation and they other doctors in the firm don't have time to look at the scans!!! It has been over a week and still nothing !!! Really wish I had kept my mouth shut We received excellent service when we went, it is so sad that their customer service has gotten so very bad !! I know COVID has made things tough but REALLY if that was your kid you would want someone to call them back !!!

From check-in to check-out, my appointment went extremely well. All the personnel were very…read moreprofessional/helpful as I went from station to station. Everything was politely explained so that I felt at ease as the procedures were performed. I highly recommend this Clinic to anyone needing these services.

Absolutely loved our appointments. Staff are super helpful, knowledgeable and friendly.read more

I contacted Dr. Wacasey's office through chat to inquire about a specific frame. I had a…read moreconversation with Shelly. She made a special effort to assist me in finding my frame since it was no longer available there. This was extremely cool given that I reside in Austin, TX. Because of her, I discovered my frame on the internet. Kudos to her!

The staff here is extremely nice and helpful. They are very helpful and thorough with the glasses…read moreand contact process. I highly recommend

Tech was great. Really enjoyed the Dr who took an interest in my rare medical condition. They are…read moreattentive and prompt

Don't waste your money here. Way too expensive for an inferior pair of glasses. I told the doctor I…read moreneeded a prescription for bifocals including use for working on a computer, instead I got a script for reading close-up. The office staff was useless and unwilling to help find frames frames, which broke after 4 months

I will say got into my appointment a bit early. Did all my test and the young lady did a good job…read more Dr. Jones was very nice and pleasant. I really liked him, very personable. The one downside to the visit was "checking out". Had to wait too long to pay my $29.00 fee. Why can't the people who check you in, check you out? All three "check out" people had folks looking at glasses. I didn't need glasses, I just wanted to pay my bill and leave. Work on that process guys

Our mother presented to the Emergency Department with acute altered mental status. While basic labs…read moreand a urine drug screen were obtained--and returned unremarkable--no imaging was performed. Despite her significant cognitive and behavioral changes, the team prematurely concluded her symptoms were psychiatric in nature and attempted to admit her directly to Oceans inpatient psych facility. As a family with medical knowledge, we were appalled. Altered mental status requires a thorough differential diagnosis, including--but certainly not limited to--UTI, metabolic derangements, intoxication, and **intracranial pathology.** The ED ruled out only the most superficial possibilities and astonishingly skipped one of the most critical elements of any altered mental status workup: brain imaging. We refused the psychiatric admission and sought care elsewhere. The new provider ordered imaging which revealed multiple brain masses, including a 14 mm lesion in the left frontal lobe. This finding explains her symptoms far more plausibly than the dismissive and lazy label of "psych." The fact that she was almost institutionalized without appropriate medical evaluation is outrageous. Her insurance--Medicare A/B with a supplemental plan--was not a limiting factor. This was not about resources. This was a gross failure of clinical judgment and basic diagnostic protocol. Had we trusted the ED's premature and reductive assessment, our mother would be in a psychiatric facility right now, receiving zero treatment for her actual diagnosis while her condition worsened. The consequences of this kind of negligence are catastrophic and unacceptable.

Do not come here if you are having an allergic reaction!! My fiancé and I went in for an allergic…read morereaction they didn't even put the right thing on the paper they said it was a bug bite. It takes about 3 to 4 hours for my fiancé to start swelling and filling it. The doctor came in and looked at his hand and said there was nothing wrong pretty much telling him it is in your head, my fiancé is a very skin man so when he swells he swells his hand and arm is bigger then normal they gave him Benadryl and told him to go home and sleep it off, will not be coming back to the location. They are very rude and in professional, the nurse was amazing tho.

I like the Dr ,but, wait times way too long, 1 hour in lobby and 30 mins waiting for Dr. No eye…read moreappt shout take 2 hours.

Never, ever again. Sent my son there because they were a "preferred provider" in our insurance PPO…read morenetwork. I was charged $222.00 for a contact eye exam/"fitting". I pay $130 for same (contact eye exam & fitting" down the road. Yelled about the excessive fees and was given a supposed credit on account. Son went back and credit was no longer on account. They have lost my trust. Will not do business with ever again.