Avery clean and friendly offer. Very professional and did a great job making me feel comfortable…read moreeven though I very much hate going to the dentist.

I have (or had) a phobia against dentists! I was referred to this office by a good friend so I took…read morea chance on them. The entire office staff is so friendly and welcoming, and Dr. Roberts really inspired confidence in me. (I also had Dr. Jones work with me while Dr. Roberts was on vacation and trusted him the same.) I had some major dental work and I never felt afraid or unsafe. You can feel that the entire staff enjoys working with each other. I actually ENJOYED my dental appointments! If you have a fear of dentists, go here. You won't regret it.

Got me in very fast for a dental issue. Staff is very pleasant to be around and very professional…read more The care I received was excellent. Highly recommend.

My husband broke a tooth and Dr. Hamilton and his staff told us to come in immediately and they…read morecould take care of it. Our regular dentist was unavailable and the care he gave my husband and the absolutely perfect job he did was so appreciated. He is a great dentist. Go see him! Davis and Tammy Whitehurst

I can't complain about anything or anybody in this place as I went to several dentist before…read moregetting here and getting things taken care of .. I have had to wait past my appointment time for quit a bit but I take it as they are taking care of someone that had an emergency and it puts everyone's appointment back.. Mr. Sir

Great people most modern equipment and Dr. Amy is wonderful…read more I had a full set of dentures made here to replace my damaged old ones. They not only fit flawlessly but three months later I still don't need any adjustments. Unbelievable quality and fit. I use Polygrip only on occasion and find these dentures don't hold the cream so severely when I take them out at night they release cleaner than my crappy old ones did. I'm blown away by the fit and finish and the bonus ... 100% covered by insurance!

I went in for a broke tooth was told that I would get a crown and some very expensive treatment the…read moreday of the fitting for the crown I was told I need a root canal when I explicitly said if I need a root canal pull the tooth out and they proceeded to give me a estimate of almost 1200 more and I said no pull the tooth out but instead they put the temporary crown on I went back in for the permanent and I've been in pain since then they are not willing to make it right and I refuse to go back to that Dentist the day they pulled the temporary crown out to put the permanent. It was yanked out and I was in so much pain that I thought that was the reason why I had to paint afterwards they had me go back in and all they did was file it down, saying that that was going to help this procedure was done in September and here we are in December and I am in extreme pain and they refuse to refund for that crown so that I can go to another Dentist and get it pulled out. Do not go to this Dentist to them. It's all about the money and not the patient or their well-being. My insurance was maxed out by them and now I have to wait till my insurance benefits kicked back in just the fact that they let me sit in pain for all these months shows what kind of dentist they are

No, they have unqualified people working there, the communication is off they don't know what…read morethey are doing, I went there On September 2nd to Aspen Dental in Longview Texas, for 1 tooth infection, thinking they had an Endodontics on staff which they advertised they do but they don't, only lies they ruined 2 of my teeth without me knowing it and I been in pain every since going to this Aspen Dental, I wouldn't advise noone to go to Aspen Dental in Longview Texas, They will damage your teeth and you will be in pain to were you can't eat, all this place care about is money, I'm trying to sue them for damage to my teeth, and emotional distress, they damage my 2 tooth so much to were I have to have 2 Root Canals, They are incompetence, and unqualified to be working on anyone's teeth, Stay away people, because they will damage your teeth, I wouldn't let them work on my Dog teeth much less a human teeth, Stay away or you will be in pain like I am. Beware people of Aspen Dental in Longview Texas, And I have 2 Dentists that say that they at Aspen Dental in Longview Texas is incompetence. Beware People, because they will Damage your teeth, and not to mention when they do xrays they will be so rough with you you will have a bruise on your mouth, I swear they are the worst Dental office I have ever been too, they don't care about people all they care about is money. Don't be fool by Aspen Dental in Longview Texas, because they are the worst. And they don't deserve 1 star they deserve -100 stars, because they are the worst Dental office in Longview Texas.

I have a huge fear of the dentist. I made an appt but needed to actually speak to an office…read moreemployee. ZERO response! My call just went to call center. They told me the office would call me back. 2 days later ZERO response! Nope that's terrible customer service. I read the reviews and wow they are right on point. If you're not going to pick up your phone IN THE OFFICE OR RETURN A CALL THAT SAYS IT ALL. Inform the call center to be able to answer simple questions. Horrible place!! No way are they getting me in a chair!! DO NOT GO HERE!!!

I'm a little late sending a review but wanted to say my cleaning with the hygienist Ronda was the…read morebest .. she was so sweet and funny..

DO NOT, DO NOT GO TO THIS DENTIST. I had four crowns done at the same time. The temporary cracked…read morewithin 24 hours even with a mouth guard in while sleeping. I went back and they put on a second temporary and said to use the mouth guard all day and night. I did that and the second one cracked leaving me with exposed teeth during the week of Christmas as they were closed. I had to go back 6 times to get the permanent crowns to fit correctly and they still don't. One of them has already cracked and it has only been seven months. Terrible workmanship. But to top it all off they lied about how much it would cost us. Be very careful with this office. They will quote you one thing and come back to you and say that the insurance didn't cover what they quote. I understand that I am financially responsible but we went back and forth for about a week prior to doing the work. Since it was the end of the year I wanted to be certain that the insurance would cover it over the agreed amount. Or I would do some last year and some this year. They reassured me that it would be covered. Now I'm getting a call from Andrea saying we owe $1,000 more. They don't listen to anything and just threaten to send us to collections. They are very immoral and unethical. There are other good dentists in town. Steer clear of this one. They are bad news.

They lied regarding my teeth said I had many cavities but I actually didn't have a single one, and…read morealso didn't even clean my teeth properly, highly don't recommend, look for an honest place, this one is definitely not that.

Had an impromptu dental emergency and was away from home, on the road for work. The people at Mack…read moreDental were extremely accommodating and awesome!! Karla the assistant was exceptional and made me feel right at home, even with it not being my "home dental office" huge thanks to the entire office!!