Avery clean and friendly offer. Very professional and did a great job making me feel comfortable…read moreeven though I very much hate going to the dentist.

I have (or had) a phobia against dentists! I was referred to this office by a good friend so I took…read morea chance on them. The entire office staff is so friendly and welcoming, and Dr. Roberts really inspired confidence in me. (I also had Dr. Jones work with me while Dr. Roberts was on vacation and trusted him the same.) I had some major dental work and I never felt afraid or unsafe. You can feel that the entire staff enjoys working with each other. I actually ENJOYED my dental appointments! If you have a fear of dentists, go here. You won't regret it.

Got me in very fast for a dental issue. Staff is very pleasant to be around and very professional…read more The care I received was excellent. Highly recommend.

My husband broke a tooth and Dr. Hamilton and his staff told us to come in immediately and they…read morecould take care of it. Our regular dentist was unavailable and the care he gave my husband and the absolutely perfect job he did was so appreciated. He is a great dentist. Go see him! Davis and Tammy Whitehurst

I have been to a few dentist in my lifetime and this place was by far the absolute best they are so…read morenice and friendly and approachable and even when you don't have the best of teeth they don't judge, and They're not going to try to up-sell you on anything unnecessary.

I could not be more disappointed in Smile Studio Dental. My wife and I were 5 year customers every…read more6 months. After my last appointment I made an appointment for a cleaning six months later the day before my son was to be married. The week before I received multiple emails and text messages reminding me of my appointment. Upon arrival I checked in at the reception desk in the lobby. The receptionist then said that she needed to go over some charges for today's appointment. Then she said loudly "You don't have any dental insurance right!" I said no that I recently turned 65 and all my insurance has changed but I was planning to pay for today's cleaning out of pocket. She then said that today's bill would be 368.00. I said for a cleaning? She said that they wanted to do X-rays also. I said I I would only be needing a cleaning today. She said I don't think she will do the cleaning unless you agree to the X-rays. She then said "Would you like me to ask her " I said absolutely. She left and came back and said she would not do the cleaning until I had the funds to cover the X-rays. I could not believe what I was hearing!! I told the receptionist that my wife and I would no longer be customers of Smile Studio!! On my way out I got a HAVE A NICE DAY SIR!! From the unprofessional receptionist!!

Great people most modern equipment and Dr. Amy is wonderful…read more I had a full set of dentures made here to replace my damaged old ones. They not only fit flawlessly but three months later I still don't need any adjustments. Unbelievable quality and fit. I use Polygrip only on occasion and find these dentures don't hold the cream so severely when I take them out at night they release cleaner than my crappy old ones did. I'm blown away by the fit and finish and the bonus ... 100% covered by insurance!

I never could get an appointment. Left phone messages, sent emails, and filled out the book…read moreappointment online. I did this for a week. It could be a good dentist, but they don't respond at all. They don't even let you know they are not accepting new patients. I sent request for scheduling an appointment to two different locations...one in Longview, Texas and the other in Tyler, Texas. Sorry, I can't leave a good review here.

I would like to rate them higher but this office has a problem with one of their dentist. If you…read moreneed more than hygiene see only Dr. Cox. She is excellent. The hygienist(s), receptionists, Carla, office manager Cassidy and Dr. Cox were all very kind and helpful and get a 5 star rating from me. Dr. X had botched a crown installation. It took an additional 4 visits to get the problem taken care of that I originally went in for. After the first "adjustment" and still experiencing pain, I refused to see her again. Dr. Cox finished treating me. I did receive a significant $$ refund and there was no charge for the final extraction (which is what I really wanted). So I cannot complain about the overall service. I did however have to deal with a 6-8 weeks of unnecessary pain. Tooth pain that I did not have before I visited.

I went in for a broke tooth was told that I would get a crown and some very expensive treatment the…read moreday of the fitting for the crown I was told I need a root canal when I explicitly said if I need a root canal pull the tooth out and they proceeded to give me a estimate of almost 1200 more and I said no pull the tooth out but instead they put the temporary crown on I went back in for the permanent and I've been in pain since then they are not willing to make it right and I refuse to go back to that Dentist the day they pulled the temporary crown out to put the permanent. It was yanked out and I was in so much pain that I thought that was the reason why I had to paint afterwards they had me go back in and all they did was file it down, saying that that was going to help this procedure was done in September and here we are in December and I am in extreme pain and they refuse to refund for that crown so that I can go to another Dentist and get it pulled out. Do not go to this Dentist to them. It's all about the money and not the patient or their well-being. My insurance was maxed out by them and now I have to wait till my insurance benefits kicked back in just the fact that they let me sit in pain for all these months shows what kind of dentist they are

I have a huge fear of the dentist. I made an appt but needed to actually speak to an office…read moreemployee. ZERO response! My call just went to call center. They told me the office would call me back. 2 days later ZERO response! Nope that's terrible customer service. I read the reviews and wow they are right on point. If you're not going to pick up your phone IN THE OFFICE OR RETURN A CALL THAT SAYS IT ALL. Inform the call center to be able to answer simple questions. Horrible place!! No way are they getting me in a chair!! DO NOT GO HERE!!!

I'm a little late sending a review but wanted to say my cleaning with the hygienist Ronda was the…read morebest .. she was so sweet and funny..

They lied regarding my teeth said I had many cavities but I actually didn't have a single one, and…read morealso didn't even clean my teeth properly, highly don't recommend, look for an honest place, this one is definitely not that.

From the owner: Dr. Edward Hobbs, along with our entire dental team, extends a warm welcome to you and your family…read more We are proud to provide you and your loved ones with quality dental care. Our dental team is dedicated to offering extraordinary dental care that exceeds your expectations.