Front Desk hardly ever answers the phone. It would take several days to speak to anyone. They leave…read moreoccasional voicemails but never answer after that. If you struggle with health concerns and want care that takes you seriously and respects your concerns, I highly advise to look elsewhere. I wish someone had told me that sooner. No one asking for health support should ever be made to feel like an inconvenience to an institution made for that care.

This doctor's office is an absolute joke. Which is really sad because Dr Smithson is really a…read morewonderful doctor, but the office is a complete waste of time. They are always months out for appointments. You can never get a hold of them. They routinely put in prescriptions incorrectly, and then take weeks to months to get the problem solved because you can never talk to anyone. I was extremely sick and almost septic yet they would not get me in even after going to the urgent care and them telling me I needed to see my regular care doctor immediately they would not get me in!!! This office needs to be shut down. It is to the point that it is dangerous to have them as your primary care physician because you will never be able to get in to be seen if you are sick or need more than a general check up.

Very professional, not warm and fuzzy. His knowledge and…read moreinsight helps me take better care of myself. He works well with his staff and the office runs efficiently. It's OK with me if he doesn't hold my hand and look into my eyes as long as he gets the diagnosis right.

He accused me of making him lie for my paperwork to be signed with my insurance. I told him my…read morebereavement was because my husband had died. He then questioned my bereavement. I don't like his attitude toward me. He can be harsh.

honestly, i'll probably never be back to this hospital to deal with the staff in the emergency room…read moreor the day nurse i encountered on second floor again. i've experienced what i believe to be passive racism from techs, nurses and doctors. i'm not the person to leave reviews and i try to give everyone the benefit of the doubt however, after three years of coming to this hospital something has to give. due to the hospital staff disrespect and neglect of my care, i have left this place feeling like an angry black woman for wanting answers instead of a cured or to be cured patient. no matter the issue i walk into the ER with, i'm always told it's "normal". well how do you know if i've never gotten a palpation test and half of the time i didn't even see the ER nurse or doctors? the nurse my family member had brushed me off from the beginning so much to the point i'm writing this review. i felt uncomfortable from the moment she saw me and as if asking questions about my family members health was a burden. in this case i should've been told what to look out for in the coming week during discharge and instead i had to ask as she was walking out and she got a snappy tone, a goose neck and a nasty look. but if you just chew gum and ignore your patients questions and concerns, i will become assertive in getting answers. i suggest a bedside manner course or clearing house for your growing/changing population because it's kind of ridiculous. it's 2026, i shouldn't feel like i have to make myself small so that you're comfortable. actually, i've never been given the chance to be myself because i'm 100% labeled as soon as i walk in. in regards to the summit healthcare professionalism, special thank you to Dr Richardson DO and his MAs, Dr Bowen and HUC Charmaine of second floor for all treating me with dignity.

The entire staff was welcoming and very personable. The care…read morewas exceptional. My father was well taken care of and I appreciate that so much.

My Dr, listened to me and really wanted to help me. He was kind and patient. The staff was very…read moresupportive and friendly also. I had a very good experience.

Absolutely horrible pain clinic!! The doctors are ok, but the staff is appalling especially Haylee…read moreat the desk who is extremely rude to patients and arguing with them. The scheduling is THE worst I have ever dealt with. They only have 1 day a wekk for procedures and good luck getting scheduled in a reasonable time frame IF they even return your call much less answer the phone. The billing department can't even bill insurance properly and expect you to pay for their mistakes in billing. If you truly want pain relief and NOT a pain find another clinic. Anywhere!

Dr. Bauder saved my life. When my neurologist misdiagnosted me Dr Bauder found the problem and got…read moreme into the hospital before I had yet another stroke. I and my family owe Dr. Bauder everything. Thank you.

Wonderful dentist office!! Thank you Dr Jared for taking such great care of my kid's teeth…read more Hygienists and staff are great as well.

I was told the day before that emergencyappts were "first come, first serve". Also, that Tuesday…read moreand Thursdays were reserved for emergencies alone. When I got there only 3 people were infront of me. AFTER I filled out their paper work and waited they THEN told me, "oh, the doctor has chosen NOT to see you today. It's a case by case basis. But it you have a kid that we see you can make an appointment." What a prejudice Jerk! Adults are people too! If I did have children I'd NEVER take them to a dental office that is cold!

I had to drive all the way to banner urgent care in show low this morning just to get an X-ray…read moredone. Apparently the radiologist at this location won't be in until Thursday! This urgent care has very nice employees... they're just horribly understaffed. Most of my visits to this urgent care result in being told to just go to the ER. So unless you have something very minor I wouldn't recommend wasting your time here. My covid test also took 7 days for the results.

All the staff was extremely friendly, got all my medical questions answered and would highly…read morerecommend blue Ridge regional clinic to Everyone.

I found that DrTrujillo is arrogant and does not take the time to explain possible medical…read moreconditions/ or surgeries. His male PA is similar and forgot/declined to order his last approved rx of tramadol for my spinal surgery. I then had to travel the 2hrs on Saturday to request help at Summit ER. He then reported me as rude and stated that I do not like Trujillo (true) or PA HALL -truthfully I was tearful from pain and exhaustion but polite and truthful. But, PA HALL is patient and appears concerned and pleasant. However, this pain clinic is not interested in reducing your opioid consumption - rather will increase the amount of and type of as patient may request.

I brought my 10-year-old daughter for a visit with Dr Amaral to establish care and for a yearly…read morewellness exam. We didn't have any concerns, we only wanted to establish care as her previous doctor moved away. I asked a clarifying question about which lines represented my daughter on the growth chart. Dr. Amaral pointed out that she has gained a little weight in the past two years, going from below average to around or a little above average, but still within the healthy range. I mentioned that I've read that some children do gain a little weight right before the onset of puberty. Dr. Amaral agreed with me that this does happen, and then he began discussing health and nutrition with us. He was talking about not eating processed foods and how he recently started watching his own weight and was startled to realize how many calories are in various foods. At first it was okay, but he went on for far too long to the point where I could see that my daughter was getting uncomfortable. It was clear to me that she felt targeted by his words, and that she felt like he was saying she was overweight. I interjected to say that my 10yo eats healthily and actually prefers vegetables, and that one of her favorite things to eat is vegetables from veggie trays. Instead of acknowledging this in any positive way towards her, he immediately asked if she eats the ranch dressing that tends to come with veggie trays. She said that she sometimes does, and he then went on another tangent about how many calories are in ranch dressing and how ranch dressing "ruins salads." This to a 10-year-old child whose eating habits he has no knowledge of-- a child who regularly eats plain vegetables and often eschews dressing entirely on her salads. Besides which, calories aren't inherently evil-- only in excess. The way he was talking, all calories are bad and should be avoided, but in my opinion, moderate calories for a growing child are perfectly acceptable. My daughter is very intelligent and was listening to every word he said. I never expected that she would be made to feel embarrassed and ashamed of her body in a pediatric doctor's office. We live in a world of body shaming and inappropriate body image issues, and the last thing I need is a doctor talking excessively about weight gain and calories to my child. I could see that she was becoming increasingly uncomfortable with his ongoing monologue about the evils of calories. When it became clear that he was not going to be wrapping things up anytime soon, I was obliged to interrupt him. I said, "Let's move on to something else; we don't want to give her a complex." He seemed a bit nonplussed by this and after that the appointment wrapped up quickly. As we were driving away, my daughter burst into tears. She said that she was so uncomfortable with him going on like that, and that she felt like he thought she was fat. She said she sat there hiding her stomach with folded arms because she felt so uncomfortable. We discussed what he'd said and how he was not aware of her actual eating habits and that he was wrong to have pontificated endlessly as he did. I write in hope of preventing the same sort of conversation from adversely affecting other children in the future. Dr. Amaral did not seem malicious in his intent, but he seemed entirely unaware of the effects of his words upon an alert and intelligent child. We will not be back to his office. I can only hope my child does not have lasting insecurities because of his thoughtless and insensitive approach.

ssdd, poor care.second time for an abscess in 10 days. ct scan no size difference. same inadequate…read morerx to get rid of it. always be wary of their unethical billing practices. needed a ultra sound on throat and tried to bill me upfront to be intubated, just in case! $1100. our vets and our families are treated this way by this facility for the last decade. moved up here two decades again and have had 1st responders and even a fire Marshall tell me to go to springerville or flag unless absolutely avoidable! Summiy healthcare in Show Low.. where else you gonna go?! seems to be the facility motto!

summit healthcare does not care about their patients went in for an allergic reaction they gave me…read moreall the wrong medication and because of that my arm is likely never going to properly recover again they completely destroyed the vein to where it is bulging out of my arm and has caused me to get sick multiple days in a row. Do not trust summit with your health. You're better off going three hours away in the valley then going to this nightmare of a hospital.