Update 1/4/21:
5 stars goes to Dr. Evans. Incredible, friendly, good bed side manner, funny, just a kind doctor who shows he cares. Delivered my first baby and I honestly wouldn't want to go to anyone else! I completely trust him and he did my c-section perfectly.
His medical assistant/nurse, Meesha, is very unprofessional to the point that she comes off as snarky and callous. I suffered a miscarriage last year and Meesha was the worst to me. I remember her calling me to tell me that my levels did not double and prepare to miscarry. Blunt. Short. No compassion whatsoever. No empathy. She must not have children or know what a miscarriage is like because she was a sour suck on a lemon. I went in there for 3-4 ultrasounds and lots of blood work and every time she was ice cold. I did, unfortunately, miscarry at 10 weeks and I remember everyone at the front asking me, excitedly, how my ultrasound went after I just heard the bad news and having to break down, cry and tell them I lost my baby was very hard and lonely (especially during COVID). Not one person showed me compassion in that office besides Melissa (who is always very sweet).
Also, when I call over the phone, whoever answers in the back, is very rude and short. I was asking questions about a prescription I was not comfortable taking. I think she was offended I would not trust something they prescribed, but doing my own research, did not want to risk it with my new pregnancy (especially since having a miscarriage previously). Maybe she was having a bad day, who knows, but phone etiquette is just as important and I don't want to feel like I am a bother when calling.
Front office is overall, super nice. The young, main girl is always friendly to me. The younger checkout girl is friendly too, but needs help learning how to schedule. She has scheduled my appointment wrong twice now which is inconvenient for me since I take this time off to be there. read more