I had to drive all the way to banner urgent care in show low this morning just to get an X-ray…read moredone. Apparently the radiologist at this location won't be in until Thursday! This urgent care has very nice employees... they're just horribly understaffed. Most of my visits to this urgent care result in being told to just go to the ER. So unless you have something very minor I wouldn't recommend wasting your time here. My covid test also took 7 days for the results.

All the staff was extremely friendly, got all my medical questions answered and would highly…read morerecommend blue Ridge regional clinic to Everyone.

honestly, i'll probably never be back to this hospital to deal with the staff in the emergency room…read moreor the day nurse i encountered on second floor again. i've experienced what i believe to be passive racism from techs, nurses and doctors. i'm not the person to leave reviews and i try to give everyone the benefit of the doubt however, after three years of coming to this hospital something has to give. due to the hospital staff disrespect and neglect of my care, i have left this place feeling like an angry black woman for wanting answers instead of a cured or to be cured patient. no matter the issue i walk into the ER with, i'm always told it's "normal". well how do you know if i've never gotten a palpation test and half of the time i didn't even see the ER nurse or doctors? the nurse my family member had brushed me off from the beginning so much to the point i'm writing this review. i felt uncomfortable from the moment she saw me and as if asking questions about my family members health was a burden. in this case i should've been told what to look out for in the coming week during discharge and instead i had to ask as she was walking out and she got a snappy tone, a goose neck and a nasty look. but if you just chew gum and ignore your patients questions and concerns, i will become assertive in getting answers. i suggest a bedside manner course or clearing house for your growing/changing population because it's kind of ridiculous. it's 2026, i shouldn't feel like i have to make myself small so that you're comfortable. actually, i've never been given the chance to be myself because i'm 100% labeled as soon as i walk in. in regards to the summit healthcare professionalism, special thank you to Dr Richardson DO and his MAs, Dr Bowen and HUC Charmaine of second floor for all treating me with dignity.

The entire staff was welcoming and very personable. The care…read morewas exceptional. My father was well taken care of and I appreciate that so much.

My Dr, listened to me and really wanted to help me. He was kind and patient. The staff was very…read moresupportive and friendly also. I had a very good experience.

Absolutely horrible pain clinic!! The doctors are ok, but the staff is appalling especially Haylee…read moreat the desk who is extremely rude to patients and arguing with them. The scheduling is THE worst I have ever dealt with. They only have 1 day a wekk for procedures and good luck getting scheduled in a reasonable time frame IF they even return your call much less answer the phone. The billing department can't even bill insurance properly and expect you to pay for their mistakes in billing. If you truly want pain relief and NOT a pain find another clinic. Anywhere!

Front Desk hardly ever answers the phone. It would take several days to speak to anyone. They leave…read moreoccasional voicemails but never answer after that. If you struggle with health concerns and want care that takes you seriously and respects your concerns, I highly advise to look elsewhere. I wish someone had told me that sooner. No one asking for health support should ever be made to feel like an inconvenience to an institution made for that care.

This doctor's office is an absolute joke. Which is really sad because Dr Smithson is really a…read morewonderful doctor, but the office is a complete waste of time. They are always months out for appointments. You can never get a hold of them. They routinely put in prescriptions incorrectly, and then take weeks to months to get the problem solved because you can never talk to anyone. I was extremely sick and almost septic yet they would not get me in even after going to the urgent care and them telling me I needed to see my regular care doctor immediately they would not get me in!!! This office needs to be shut down. It is to the point that it is dangerous to have them as your primary care physician because you will never be able to get in to be seen if you are sick or need more than a general check up.

Very professional, not warm and fuzzy. His knowledge and…read moreinsight helps me take better care of myself. He works well with his staff and the office runs efficiently. It's OK with me if he doesn't hold my hand and look into my eyes as long as he gets the diagnosis right.

He accused me of making him lie for my paperwork to be signed with my insurance. I told him my…read morebereavement was because my husband had died. He then questioned my bereavement. I don't like his attitude toward me. He can be harsh.

Wonderful dentist office!! Thank you Dr Jared for taking such great care of my kid's teeth…read more Hygienists and staff are great as well.

I was told the day before that emergencyappts were "first come, first serve". Also, that Tuesday…read moreand Thursdays were reserved for emergencies alone. When I got there only 3 people were infront of me. AFTER I filled out their paper work and waited they THEN told me, "oh, the doctor has chosen NOT to see you today. It's a case by case basis. But it you have a kid that we see you can make an appointment." What a prejudice Jerk! Adults are people too! If I did have children I'd NEVER take them to a dental office that is cold!

Doctor thinks he's funny. I didn't go there for stand-up I went because of a dire illness. I was…read moregiven some vicodin and was sent on my way. I didn't have pain....I WAS SICK! Pretend to be a doctor!