This place is great! They installed the remote start on my new vehicle a few years ago. EVERY time…read moreI've come in with an issue or even a question they're always friendly and helpful. Their service goes way past what I would expect. Any time I need a new electronic device I'll come here first.

JJ is the best to work with. Install crew always knocks it out of the park. Best customer service…read moreever!

I had a remote start installed about a month ago. After the install I had no control over the…read moreclimate control in my vehicle. I called the guy (ended up being the owner's son) to tell him and he tried to tell me how to operate the climate control! I brought it back the next day and the owner and a technician looked at it for 5 minutes and then decided my vehicle was defective prior to me bringing it in to them. Other than no control over the climate control, I couldn't open the back hatch, an interior light would stay on, a tire pressure sensor came on, traction control warning light came on. The son was a complete jerk being condenscending and insulting to me and being sarcastic when I would ask him to explain to me in detail what needed to get done to resolve this problem. Same with the owner saying I was lying to them when I said nothing was wrong with my vehicle until they touched it. I lived with this for a week!! My windows would fog up!! I was either freezing or sweating from the system turning on an off whenever it did whatever it wanted. I could hear a clicking sound. I took it to my mechanic and he disconnected it and guess what? EVERYTHING was back to normal. My issue with Four Star is that they refused to think they messed it up. They said it was my fault. SEVERLY poor customer service. No one would listen to me. They took it out and I got all my money back. That was the absolute least thing they could do for me after this horrible experience with them.

Recently had an auto-starter installed in my Nissan Sentra here and Four Star did a great job. The…read moreguys here are friendly and honest. The job took just as long as they said it would and pickup was a breeze.

I'm a huge fan ! I bought a couple Wet Sounds HTX-6 amps and six Revo 8 speakers, and 2 JL Audio…read moresubs years ago and got **very busy** I looked for a year for the right guy for the audio refresh. System is hooked up artfully, gains and crossovers well adjusted, LEDs pulsing, and fit six 8s in 6.5" holes. I'll do more with Joe becsuse he does a walk through and has what he needs. I'd have needed 3 trips for hardware and a couple online orders for sure. Sweet music is on tap for the lake, Mississippi River or my shed.

I had a car starter installed in December. I am very happy with the work done. Their response…read moretime is very fast. I t was installed the next day. Today I had trouble getting the remote to start the car. I text him tonight. Within a few minutes, he had me text how many times the car flashed. With that information, he knew the hood wasn't latched! I latched the hood, the car started right up with the remote starter. I highly recommend!

They did Great on hooking up my Amplifier and Subwoofer to my Car. But ended up not having a Bass…read moreKnob on Hand. I made an appointment 2 weeks prior to Install. During install they Broke a part on my car that automatically unlocks my doors when touching my handle. They Replaced the part though which is nice and Installed Bass knob as well, but it took 3 weeks to get both parts in the shop then I had to drive all the way back and leave my car overnight for the 2nd time. And now I have noticed that my Bass knob and Amp wasn't tuned Properly. Now I have to go back to a different shop to get them to tune everything properly. Communication was not good. Took an average 4 days to hear anything back from anyone there. I did not have these problems when I went to a different Audio shop. I have seen great reviews on this place, so I decided to try these guys. Sadly, I feel I didn't get the best Quality business I thought I would get.

Kevin and his team (shout out to Will) were wonderful. They accommodated my requests and took the…read moretime to help me learn my new media player. I'll see them soon for my remote start. One thing I recommend is more COVID precautions. No one wore a mask and customers wearing no masks offered handshakes which were obliged because the staff was too kind to refuse. Bottom line I recommend just sanitize when you leave and please wear a mask to protect staff!

My car radio, which was purchased in 1998, finally gave up the ghost. Lakes Audio was able to find…read moreme a simple (used) radio without all the bells and whistles that confuse an older person like me. The cost was very reasonable, and they were a pleasure to deal with.

Recently had an opportunity to experience a "full detail" for my vehicle at Lakes Audio. I was…read moreoverly enthusiastic for the appointment because, let's be honest- we were in need of a good cleaning. Putting the cleaning in perspective Lakes Audio did accomplish some serious cleaning. The raw corn was no longer scattered about the trunk, no strange smells lingered, and I left with a whopping $2.63 in spare change that I thought had been lost forever. I was also provided a lovely cardboard box for loose items and a brand spanking new paper floor mat at NO ADDITIONAL CHARGE. Talk about a score! Once the joy of my newfound loose chance wealth and free paper products wore off I will say I found myself a bit surprised at a few of the results of the detail. Color me crazy, but I thought a standard wash would be included in a car appointment (in the several details i've had done prior with other companies I've always had the luxury of leaving the lot without the hand drawn "wash me" smearing remaining on the back hatch of the car). No big deal, just a surprise. I did call after the appointment in to clarify what a full detail included (hindsight-- if you want a wash that needs to be clarified as it is an additional service :( ). Anyway-- I am DYING to know what kind of wizard carpet cleaner these people are using. My shampooed carpets were 110% dry upon pickup, and the leaves I piked off the rear carpets had even managed not only to dry, but to retain their original shape and dry flaky quality. It allowed me the opportunity to break out the trusty old shopvac, which in turn led to the discovery of sand under all 4 floor mats. They must have treated the old rig to a cleaning on a beach- lucky car!!!!! I also got the unexpected joy of an afternoon arm workout as I wiped down the sticky spots and mud that remained on the center dash and rear doors. I'm wondering if it was hard to see these spots given that I still believe the vehicle must have been cleaned on or near the beach (hello sand piles) and perhaps the sun was blinding? Unfortunately the paper floor mat met its devise shortly after the appointment (does not appear to be a 4 season mat), and the $2.63 in found change didn't even cover a carwash at the local gas station. In hindsight-- the loose change would have paid for a good session at the local gas station vacuum, and a $7 car wash would have done 100% more to remove the untouched exterior dirt. If my math serves me correctly, that leaves me paying $200 for a wipe down that could have been done at home. A $10 investment in Clorox wipes might have been the route to go, but hey- at lease the good old car got a nice day at the beach.

I really had issues with the infotainment system MIS installed on my 2020 pathfinder in November…read more Apparently MIS will no longer work with the company that made the replacement system due to the excessive issues. After speaking with Jeff, post me losing my cool with Andrew, he found a different system that had to be custom made to work. So in Jan, MIS took out the failed system that they installed and replaced it with a modified system that functions perfectly. They worked to fix a problem that was not an install issue. It was a component issue. It took time and they got it right. Since they were willing to work with me and provided me a functional infotainment system I had them also install a front and rear dash cam system. I really appreciate the customer care. Thanks

Got an auto starter installed by Best Buy a few years ago and have always had problems with it. Not…read moreonly did it crap out after 1.5 years, but the person who installed it left my car computer dangling by the gas pedals, and the remote only worked within 50 feet. To make it all somehow worse: when I made the appointment that October, they were booked out till January. My appointment finally comes, and I get a call saying that the technician has COVID and the earliest they can see me is March. So I went the whole winter I had expected to have an auto starter with no auto starter... Turbo Tim's recommended this place to me since they don't do auto starter's, and I am THRILLED with my experience. They had appointments within a few days, the prices are incredibly fair for great models that include the price of installation, the technicians were friendly and super knowledgeable, the starter actually works as advertised, they left my car in better shape than they found it (by putting my computer in its place), and I got a discount because they were able to reuse some pieces from my old starter. Could not have asked for a better experience and will be recommending this place to anyone looking for an auto starter.

Spring is here. Time to take out the BMW convertible. But I am reminded of the crappy radio…read moreinstallation I got at Sound Connection. I called and told them that I wanted a radio that had a volume button on the left and a tuner button on the right. The thing they put in is complicated, and low quality. Why did I have to wait 2 weeks for a special part for this generic stereo? The worse part is when you drop the top on the car, you can't even tell the radio is on at full volume. I do not recommend this business. When I went there to complain they did nothing.

I have had these guys install every big build I have ever done or will ever done, this company is…read moreamazing and I full support it and back it up, if you're needing anything built or customized or setup you should definitely go to these guys, they're amazing at what they do and they can do anything to vehicles, boats, jet skies, ATV's, anything!