Been meaning to write this review for a long, long time it'll go to prove to you all that just…read morebecause you have a great experience with a business doesn't mean that they're completely engaged and 100% behind the customer, that being said this establishment initially was phenomenal, I truly thought I had a friendship within this business to the public, but I was very much mistaken, so I returned to have my Corvette Soundsystem upgraded. I figured since he did my Mustang 5.0 they would do another phenomenal job, boy was I wrong, it took two days to get the system done fine with that however, when I went to go pick up the car and test the Soundsystem it sounded like complete dog. Shit! I told the installer that it didn't sound right, and he tried to fool me by putting the volume up really loud, to cover up the lack of work ethic and professionalism that goes into doing your job, that being said I left it at that went home and over the next few days. I noticed that the system was absolutely terrible. The sound sucked and on top of that I took a quick picture of my odometer. This guy actually rode my car for 20+ miles when confronted on it, he wouldn't say anything, I didn't want to go back to this place, too many emotions if you get me! End of story I had the system redone at another location. Do yourself a favor. Stay clear of this business. They are bad. you've been warned.

i just bought a used toyota sienna minivan in excellent condition but the trunk subwoofer was…read moreblown. i bought the recommended jbl speaker and needed someone to install it for me. the place i usually go lost their guy and sent me to "king of sound". luis alias "the champ" was very friendly and understanding. everyone at this establishment are awesome people! they let me sit inside and watch netflix on big tv. and the waiting area is immaculately clean. great job guys! i am "jamming" now with the base turned up! debra patterson

took my q50 to Eduardo a year ago he had yet to make mistakes he created right bad sound in radio…read moremy screen still have issues and his attitude is terrible I suggest all the bad unhappy customers file with bbb like I did he need to be out of buisness John

Honest, fair, and friendly car and marine audio specialists!…read more I came here trying to fix an issue with a buzz in my trucks audio system. Upon arrival they inspected my vehicle and found a few issues that could be causing the problem. They discussed these with me and gave me a fair price to resolve the issue. Eduardo was friendly and honest - not trying to sell me anything I didn't need. Their shop has a wide variety of car and boat audio products from kicker, alpine, massive, Rockford Fosgate, and others. If I'm ever in need of additional upgrades to my system I will definitely bring it back to Techno Express!

I had a problem with a replacement touch screen for my Mazda from Crutchfield…read more The Team at Audio Excellence solved my problem quickly and exceeded the expectation. In addition, their communication and service were exemplary - true professionals and excellent at what they do. Many Thanks & Appreciation!

This place is amazing along with the work done to my car. I had an amp and sub installed in a…read morematter of hours at a fair price. Very professional and I highly recommend this business. Thanks again Adam! Quincy

I wanted to upgrade the factory system in my 2013 Fiat 500 Turbo. I did a lot of research online…read moreand am thrilled that I went with Ground Level Customs. Shawn Morrison, the owner, is MECP certified and has over 18 years experience. Think of MECP certification as a Masters Degree in car audio installation and you get the idea. Quality installation is in my opinion more important than the actual gear selected. The best gear installed poorly won't sound good and may be unreliable. A good installer must not only be familiar with many car models, but also good with his hands. I picked Shawn because he was attentive and helpful via email, and because of his MECP certification. I knew my car would be a challenge, because Fiat returned to the US last year, and very few people have attempted to upgrade the factory system. If the factory head unit is replaced and the installation is done incorrectly the odometer will flash. I visited Ground Level Customs on two occasions. The first was to have the speakers upgraded. I provided the speakers (Amazon purchase) and Shawn installed them, adding soundproofing behind the speakers. He did a fantastic job- it looks totally stock. On the second visit he replaced the head unit and factory amplifier, adding a pair of small but powerful amplifiers under the passenger seat. He did a totally awesome job- it looks and sounds amazing and the odometer does not flash. There is no sound room setup where one can touch and listen to the items they sell. Shawn knew the perfect amps for my car after seeing the car and getting a feel for what I was after. For the head unit, I gave Shawn a list of features that I wanted and he told me what units would fit my needs. When all is said and done, the system turned out better than I expected. Shawn did a stunning job, working in an unfamiliar brand and model. His prices are quite reasonable as well. He was able to help me achieve my goals and yet stay within my budget. If you need anything car electronics related, this is THE place to go.

Shawn was very professional and helpful. The staff took the time to work with making the change I…read moreneeded for my vehicle so I could use CarPlay with ease.

All I can say is wow! At Next Level Car Audio they have amazing customer service. Super friendly…read moreand communicative the whole way. I had a radio installed in my 2015 Jetta and it makes it feel like driving a new car! They were also able to retain my backup camera by installing an aftermarket since my OEM camera wasn't compatible but no worries at all! Backup camera works and so does the new radio! I will definitely be back if I'm in need of their services again!

I had purchased a new radio for my minivan and Next Level put it in for me. They did good work and…read morewere pleasant to work with. I would recommend them to a friend.

I always take my cars there for car audio upgrades, no questions on their work there. Quality work!read more

UPDATE: SENT HER REPLY INTO AMERICAN EXPRESS THANK YOU FOR HELPING ME GET MY MONEY BACK!!!!…read moreAmerican Express said now it's way easier since you believe my payment /review is fraud. 0/5 - Worst Experience Ever with Audio Excellence in Orlando, FL Do not take your vehicle here--especially if it's a newer model. I brought my car in for a basic amp and subwoofer install, and left with a broken trunk. Sammy and their so-called "BMW specialist" clearly didn't know what they were doing. After paying $600 (plus a $100 tip I now deeply regret), I discovered my trunk wouldn't even open when I got home. I drove 90 minutes back to have them fix it, only to witness the two employees arguing with each other while I stood there. I have the entire exchange on camera. They didn't fix the issue. Instead, the owner had the audacity to text me taking responsibility--but then tried to push me to another location TWO HOURS away for a "possible" fix. Absolutely not. I ended up taking it to BMW directly, where it cost me $1,100 to properly repair the damage they caused. I initiated a chargeback to cover the BMW repair since I refuse to pay twice for someone else's mistake. I also had to warn the owner that further harassment or slander would be met with legal action. For the record, this is the third time I've tried posting a review--apparently, they've been getting negative reviews deleted. Oh, and before you trust this business, maybe look up the seven liens against it--including one on the owner personally. They present themselves as friendly and professional--until something goes wrong. Then it's blame-shifting, dodging accountability, and trying to sweep things under the rug. Save yourself the stress, money, and legal headaches. If your car is new: STAY AWAY FROM AUDIO EXCELLENCE.

I came here because I needed my new car tinted because of the Florida sun & heat! Getting an…read moreappointment set up was simple. Everything was done through text. When you get there they have a cute waiting area with drinks, snacks & WiFi. I worked while I was there with no issues. The sales rep shows you all the different types of tint they offer on a wall, and then she walked me through a shop to show me how what level of tint would look like on a car if it already had stock tint on the windows and if the interior had a dark vs lighter interior. She also walked me outside to her car, showed me what she got and had me sit in it to feel the heat reduction. Overall it was a great experience. Pricey, but great experience!

They did a great job wrapping my Tesla Model Y. When I'm ready to add tinting this is where I will…read morego.

Excellent install of new JVC radio and backup camera at this WP location. Very professional and…read morefollowed Thru with operations. Highly recommend

I had an emergency and called around multiple shops. They answered and were able to hook me up on…read morethe spot. Alejandro was super friendly and helpful.