Great service. Quality work. Timely and complete. Will be…read moreback. Will recommend. Thank you!!

I previously had a good experience with Elite Auto Sounds (New Braunfels), but my latest visit was…read moreone of the worst customer service experiences I've had. I brought in an aftermarket Android head-unit and HD backup camera for my daughter's car, which they said they could install in 3-4 hours with a lifetime labor warranty. After drop-off, the owner called saying the harness was wrong, despite me providing instructions, diagrams, and resources. Hours later, he complained about the unit, blamed it on being "from China," and said such installs were always a "nightmare." The car was returned late that day, with CarPlay not working (audio) and the next morning I discovered the backup camera was crooked, there was trim damage, and the head-unit wasn't receiving signal from the OEM system. When I returned for a warranty fix, staff claimed the unit was defective, refused to let me inspect the work, and threatened a $125 diagnostic fee when asked for a refund if I could fix the issue myself. They insisted the installation was fine. I took the car home, disassembled the dash, and found two improperly connected cables. Once corrected, the system worked perfectly. I provided proof and requested a refund since the work was not done properly, but the owner ignored my calls and texts, later having staff reiterate they wouldn't refund labor on a "Chinese unit." They failed to honor their stated lifetime labor warranty, refused accountability, and blamed the product rather than their poor installation. Bottom line: This was a deeply unprofessional experience, and I would strongly advise others to either do the work themselves or find a company that stands behind its work.

Best car audio shop in and around Seguin area!! He definitely has an ear for great sound. 100%…read morecustomer satisfaction guarantee.

I got bubbles on the driver and passenger side window of my Mazda 3 from the intense heat in…read morePhoenix. I did a search of local shops that did window tinting and was quoted $88 for two windows. I called around to another shop and they quoted me just under $300 for tint removal and applying new tints. I will note that the parking situation is a bit difficult. I pulled up a few minutes before opening and the lot was full in front of the shop so I pulled in to the lot next door. Also, backing out is kind of scary because it is just the main road once you back of of the driveway. The service was great, the gentleman checked me in right away and I said I was going to wait for the tinting to be done and said it would not take too long. And he as right because the whole process took about an hour! It was really incredible - there was one guy checking in all the cars, answering questions, and he did the tint removal and application by himself! The tints come with a lifetime warranty of car ownership. There were little bubbles on the windows a day or two after application but I was told this would happen. They went away after a few days. The tint is dark and even and I am happy with it. I would recommend this business to anyone looking to get fresh tints on their car windows!

I've been going here for 25+ years for multiple services (Audio, Tint, Running Boards, etc). Sammy…read more(owner) is very honest and fair. He and his crew do a great job and stand behind their work. If you need your car or truck windows tinted or some audio installed at a reasonable price this is your place.

I'm leaving this review so other people don't make the same mistake I did…read more I posted my original review in my neighborhood Facebook group with over 3,100 residents and I have already found multiple neighbors dealing with the same nightmare from this shop. That alone should tell you everything. I came here because I was told they could deliver the sound system I wanted. Instead, I paid $3,300 and ended up with a system that was installed incorrectly, misdiagnosed repeatedly, dragged out for nearly a month, and now I'm being told I need to pay even more money to fix problems they created. My car was at their shop for 3 days, and even after that, I had to return my vehicle multiple times because the issues were never actually fixed. The biggest issue is they never properly diagnosed my vehicle before selling me parts and starting the install. There was no clear estimate, no professional diagnostic process, and no transparency. They just started selling parts and guessing, and that guessing cost me thousands. Here's what went wrong. They ordered and installed the wrong speakers. They installed expensive speakers but did not properly power them. I came in wanting a new amplifier, and instead they pushed me into a head unit I did not want. The head unit they installed underpowers my speakers because it only powers 4 speakers. My subwoofer now overpowers the entire system, so the balance is completely wrong. I was told false information, including being told my tailgate speakers were "blown," when the real issue was how the system was wired. I later found out the speakers were wired directly to the head unit, which is something I had to research myself after trusting the professionals. I now have fewer speakers and tweeters than I originally had. After all of this, my tailgate lights are now not working, so now I'm dealing with audio issues and electrical issues after spending $3,300. Instead of owning the mistakes and fixing them, I'm being sent another quote and told to spend more money. I have all conversations recorded and all texts saved. Next week, my vehicle is being diagnosed by another shop so everything can be professionally inspected and documented. I'm also meeting up with my neighbors who have dealt with the same situation. We are going over their stories and proof as well to build my case even further. Once I have all the documentation and information needed, this will be taken through the legal system and handled accordingly. Sad that I even have to take it this far, but I'm not letting this happen to me or anyone else without accountability. If you're considering coming here, don't. If your vehicle needs diagnosing, expect them to start selling you parts first and "figure it out" as they go. And when it's wrong, you'll be the one paying for it. One of the worst service experiences I've ever had, especially for a $3,300 job.

Customer service was lacking in my interaction with the business. Would definitely recommend other…read moreplaces to people looking for a tint job.

1/10 I DO NOT recommend getting any work on your car(s) at…read morethis place. I went here to get a brake fluid flush/bleed, exhaust rattle diagnosis, and also an exhaust leak concern. Dropped off my car morning 3/5 Got called about an hour and a half later to pick up. Talking with staff, I was told exhaust noise/leak could not be duplicated. I don't think they even tried. Noise is still active, at a very specific rpm range, a spirited test drive (hell even just quickly pressing the throttle while stationary can produce it) Exhaust leak is still there too. (It's minor, but there) they didn't even attempt to take off pipes causing leak. Like deadass nothing! Just put on lift, looked at it and said, "yeah, car is car" Also, I think they bled the brake system correctly (for the most part) but THEY caused a couple of dash lights to appear on my car dashboard (Had nothing when I dropped it off) dude I spoke with told me "it was already there" when I dropped it off! The fucking nerve... I researched it today (3/6) and found a quick list of potential causes. Soo long story short, easiest thing for me to check/do was inspect brake fluid level... I did. It was near the low line. I filled it to just above max line. Dash lights (VDC, PARKING BRAKE light) went away immediately after. I checked that they were still active BEFORE I added fluid. (I fixed this at about midnight (3/7) when I got home from work. When I drove it off their place (3/5) I didn't notice problems with the braking force, pedal feel, leaks. But day 2 (3/6) noticed my steering wheel shaking lightly when I lightly pressed the brake pedal (way to work and back) I'm guessing it was caused because low brake fluid level post "repair/maintenance" that this shop caused. Broo, I easily ended up fixing an issue that THEY caused. Like I CAN DO BETTER WORK THAN THEM. That is some severe incompetence. I'd be embarrassed if I worked at a shop (for profit) and my customers fixed my mistakes that I caused on their cars. They charged me $90 for half assing what they did and failing to identify/resolve most of my concerns. Seriously, if you value quality work, excellence, and (your safety) I didn't get their names (didn't care to honestly) Don't go to this place. There are better options in the SAT Metro area I only took a chance on this place because they're like 2 miles away from where I live and I was busy and a bit lazy and didn't want to do the work myself. Won't catch me making this mistake again. Also, I'm not going back again to explain to them their "work" caused more problems than it fixed. But yeah, beware.

Perfecto is one of the most honest and hard working mechanics around. I've been having him work on…read moremy cars for many years.

I am a huge Tim Duncan fan so this played a little in my decision to come here. Mostly it was…read morebecause of the great location in New Braunfels near my house. I was also referred to Blackjack Speed Shop from a friend that uses their other location. He has had multiple services done without ever having an issue. I have been here twice now resulting in a great experience. The first was for a roof rack with a light bar and the second was for a hidden light bar located above the front bumper. I had to wait for both projects to get completed which was ok since they have a nice seating area. Both times I was treated very professionally and they completed the job quickly. Afterwards they went over what was done and made sure that I was happy. As you can see from the pictures they have done a phenomenal job and the results are outstanding. I highly recommend this place if you are looking to get work done on your vehicle and need someone that you can trust.

Was able to have my truck in and out of the shop in a reasonable time. The cost of repairs were…read moreless than expected. Front of the shop was clean and well put together as far as their displays and the brands they offered.

The staff is very professional. They ordered and installed my hitch in 3 days…read more I highly recommended them!

Great veteran owned company. Had One Stop do a level kit in my 24 F150 they did a great job…read morefinished early and at budget. I'll will have them handle all of my accessory needs.

Unfortunately, I did not have a good experience here…read more Prior to scheduling the work, I sent the following email outlining exactly what I wanted installed on my 2014 four-door Jeep Wrangler: "I have a 2014 four-door Jeep Wrangler that I am looking to upgrade and wanted to see if you are able to support the following installations: * A rearview mirror with an integrated backup camera. We are interested in the Echomaster part number MRCHDDVRJW, which tilts downward when reversing to assist with parking. * Upgrading the headlights to LED units. * Replacing the factory radio with a modern flat-screen system that supports Bluetooth, USB connectivity, wireless music streaming, and phone-based navigation. If you are able to complete these upgrades, please let me know your availability and provide an estimated cost for the full scope of work and parts so we can move forward with scheduling a time to install." I received the following email response confirming they could provide an equivalent solution for the camera: "Hey Justin, The Rydeen works the same way as well. It gives you a different angle when in reverse. I would have to order a few parts, and get you scheduled the week after Christmas. Let me know if this will work for you." Based on that email confirmation, I dropped my Jeep off in the morning for installation. When I picked up the vehicle, I immediately noticed that the camera does not tilt or change angle at all. It is a stationary camera. In addition, the camera is not properly secured. Any bump in the road causes it to point downward, making it impossible to see behind the vehicle. As a result, the rearview mirror is essentially unusable, which creates a safety concern. They also installed a radio, but it does not support wireless phone connectivity for displaying maps or navigation. When I brought this up, I was told that upgrading to that capability would cost an additional $1,500. This was never discussed prior to installation. The radio has no front-facing USB ports. The only USB connection was routed into the glove box. The expectation appears to be running a cable out of the glove box door, which is not practical. The USB connection is also not secured and frequently falls behind the glove box, requiring me to retrieve it repeatedly. Jeep dashboards have designated locations for properly mounted USB ports, which would have been a much cleaner and more functional solution. I also had to bring the vehicle back a second day because they did not have all the required wiring components to connect the steering wheel controls. I was only informed of this when I picked up the vehicle on day one, which required me to miss work again. Overall, the final installation did not align with what was represented in the emails. Several features were misrepresented, communication around capabilities and costs was lacking, and the installation quality did not meet expectations. Based on this experience, I would not recommend their services. I have photos documenting the issues and will add them to the Google review.

These guys are great! Had my Viper alarm put in my jeep.. I took my doors off and accidentally…read morepulled my harness plug off..brought it back for repair and they guys reinstalled no charge.. they are getting all my business very honest and professional Great job thank you Roland Villanueva