They answered the phone immediately, were very helpful, got me in to take a look at my car, addressed the issue with what I thought as a rattling speaker, and got me out same day. The staff inside are very friendly and helpful and the owner brings in his beautiful Australian shepherd that loves hanging out with customers. The owner and I talked for 20 minutes while the rattle was being diagnosed and the technician was able to fix it. Their prices are very reasonable and their service is top tier. read more

The manager Ryan was great to work with. He took an interest in my project and answered all of my questions to choose the right equipment. The techs did a great job with the install. From the appearance of the small details they treated my vehicle like it was their own. Great experience all around. read more

Audio Express - Double din stereo install in C5 Corvette. - Car Stereo Installation Near Me - Phoenix, Arizona

Had a camera installed in my sons truck. I called late in the day and they were able to fit me in. Extremely nice techs and staff. Install cost and pricing was excellent. Highly recommend. read more

Had my system set up here a couple years ago and came in today to get help and Logan helped me out no problem. He was very nice and got my problem solved. My initial install experience was great, glad I started here! read more

Audio Express - New sub box, new amp! - Car Stereo Installation Near Me - Phoenix, Arizona

Thank you Logan! I had a video player installed at a different location but the audio wasn't connecting to my radio. Logan came out in the heat and helped me fix it the problem. read more

I bought some speakers for my car and they sound amazing. they were very affordable for what I was looking for too.

Another wonderful experience with the PV location team! Had our 3rd Dashcam installed at Audio Express. Purchased the Dashcam online and had this team install. Easy scheduling, great communication and fair pricing. Ask for Sean, he's the best! read more

Terrible service. They don't answer their phone, no message service and they don't return calls like they tell you. They don't communicate with clear and direct answers to questions everything is just a loop of all the parts and equipment they want to sell you. Better hope they can install what you ask them to because when they can't and screw up your radio they don't attempt to take any steps to fix it and make your radio have basic functionality again. We had to take the car to a dealership to get the radio reset and functioning again, to discover audio express did not reconnect the backup camera after putting the dashboard back together. Ryan at the counter clearly needs more education and training. Obviously I am an irate customer given my review I was vocal about being upset and the manager next to him did not intervene and try to assist or clarify anything. Save your time and money and do not go to this location. read more

Extra star cuz the counter dudes were cool. I responded to an ad for a bluetooth deck for $149. I decided to get some Alpine speakers for $139 as well. No ONE DOLLAR installation anymore, so the price tag ended up being around $500 with the installation. I was willing to go with that. I left my car there. 30 minutes later they called and said I needed a conversion kit, with an additional installation fee and my bill was gonna be $800. A $300 system installed for $800?? WHAT A JOKE! They got ZERO dollars from me instead of the $500 I was willing to pay. NICE TRY THOUGH!! read more

Absolutely 100% recommend. Got my H2 up and going with a great audio system! They diagnosed an electrical issue and got everything working amazing! read more

We took our 69 Chevelle here to get new audio installed. They are not only incompetent but a complete fraud. The audio was so poorly installed that on the first drive home it dis-attached causing dents from the inside of the trunk! We called and told them what happened and there was zero remorse or reimbursement. We sent pictures and they still said there was nothing you could do. The company doing the repair measured not only the dents but the equipment and completely confirmed that's exactly how it happened! We have filed a report with the better business bureau and have sent an email to corporate but have yet to receive a call. If you want to save yourself a HUGE headache do not deal with this company they are a complete fraud. Not only are we out over $4K but the audio they installed never worked! Wish we could give them negative stars because that's truly what they deserve. read more

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I had a straight-forward experience with Audio Express. I came in with some questions, they were all answered, paid, had the installation done, picked up vehicle and all was great. They explained how the new unit worked and even synced my phone to it. All items removed from my vehicle were given back and all new items, including the box and instructions were returned with the install. All in all, a perfect experience. I have no complaints. read more

Audio Express - Monitor/radio - Car Stereo Installation Near Me - Phoenix, Arizona

Audio Express - Paradise Valley "Above and Beyond" I can't say enough about how incredible the staff at this location was to work with on my stereo install. Sam customized my sound system, based on my specific request's, giving me exactly what I was hoping for, and more. A huge thank you to Sam, Kameron and Ty for helping this old lady blow out my ear drums :) Sincerely, Sarah Marie Sanmarco read more

Poor customer service and terrible communication. Go elsewhere with your car audio needs!

Amazing people, super helpful staff. They helped with a simple thing at no charge. Respect the favor thank you!

Bought a Sound System (2- 10inch W6v3 JL Audio Speakers and a 500/1 Amp) for my Truck over 6 years ago. Came to this Audio Express because I have done business in the past and they have always exceeded my expectations. Once again, a great job! Cody was the main guy on the job and was very helpful throughout the process. I came in on Friday, brought in my car on Saturday, and they had the job done in 4hrs. They tuned my speakers, installed my Subs and Amp, and added wiring to help bring the sound quality from good to professional. If you are more worried about the price rather than the sound quality, go to Best Buy and get yourself a cheap set up. Audio Express has all the current and up to date systems and speakers. Highly Recommend if you are in need of a sound quality upgrade! read more

I was looking for a local car audio place to help me with my car stereo not working and found this place on Yelp. I messaged and they messaged me back right away and was able to see me right away! Sam was super helpful and friendly as was the entire crew there. I don't know if anyone have ever driven without your car stereo working, but it was hell for me lol So thank you to Sam and everyone for getting my stereo to work!! If you ever need a place this is it! read more

They installed my stereo I asked to have installed they did not install any trim around the stereo so the frame work shows through and they mounted my sub woofer to a floor mat in the middle of the back seat floor you have to move your feet around it to get in or out of the back seat, no pride at all in there work, none read more

The night before taking off for a road trip our radio went out. We were leaving in the morning so i called in to see about how long it would be to check out my radio and Steve said he could sneak us in if we stopped by before to check it out. Steve was super friendly and helpful right from the start and said he would only charge me if they were able to fix it and it required a lot of work. They went and did trouble shooting for free and were able to figure it out in just a couple minutes. For being a large company, Steve does an awesome job of making it feel like your local spot. Many thanks for making our road trip much more enjoyable!! read more

I purchased a car alarm that failed while in CA, almost stranded me. Had to pay for a new unit as the said I violated the warranty. Fast forward to yesterday when the siren failed, wanted to charge me 30$ for a 12.00$part and 75$ for 5 minutes of work. No thanks, I recommend taking your business elsewhere. read more

The team did an amazing job on installation of a system in our travel trailer. Sounds amazing!

I can't believe I'm on here giving Audio Express a five-star review, but these guys deserve it. Its been more than a few years since my car stereo days of custom-building subwoofer enclosures and soldering capacitors to speaker terminals, but this week those days returned - due to theft. Yes, my car stereo was stolen. Windows smashed, wires ripped, worthless car stereo sold on the street for twenty bucks so some meth-head can get high for another twenty minutes. Its the way it goes. I cruised into Audio Express on a whim, as I was in the vicinity, and am I ever glad I did. All I needed was a handful of connectors and a few other odds and ends, and that's what I got. I was in and out in a flash, and I got exactly what I needed for a fraction of the cost had I gone to Home Depot, Radio Shack, or my local hardware store, for that matter. As I left, I exclaimed that I'd be back in future to make a more substantial purchase and I meant it. Now I just have to find the right car... Thanks Audio Express! read more

Audio Express- home, home, home of the one dollar install. I didn't even think this place was still around, until a few months ago when I did something most people would consider very strange. I had a cassette player installed in my car and I am not ashamed. My old one broke, and I just wasn't ready to let my mixed tapes go. Seriously. I have a ton of really good mixed tapes and not that many CD's. Ever since I discontinued my membership in a CD club in high school, I stopped buying them. But I kept making mixed tapes. So one day I was thinking, I have all these fantastico mixed tapes and no way of listening to them. And that's when I heard, Audio Express, home, home, home of the one dollar install. Music to my ears. I called and they still sell cassette players and yep, you guessed it, they did install it for one dollar. But the catch is that you do have to buy the player from their store. You obviously can't buy it from somewhere else and hope they'll install it for a buck. My total bill was pretty cheap (I got a cassette player after all) and I can now cruise happily around listening to Bust a Move and Wild Thing. read more

Audio Express - Car Stereo Installation Near Me - Phoenix, Arizona

I found Audio Express through an InstallCard I received for problems my Sirius radio was having with reception and power loss. I can't give this place and Josh (manager) enough kudos. To begin with, even before I came in, Josh CALLED ME (when was the last time a place called you first!) to talk to me about what I needed done, and saved me a lot of headache. The antenna Sirius had sent me wasn't going to solve my problem, and he explained exactly what to call them back and ask for. Once I got the proper part, I went in to get the work done, and not only did they finish the job inside of an hour, installing a new fm direct antenna and fixing the power problem, but they also even fixed a battery cable connection problem I had. The store is super clean, and I even got to sit and watch a movie on one of the many DVD players while I waited. Josh was super friendly, knowledgeable and did a great job. I will certainly go back if/when I need any car audio help. And I can't be happier finally getting full reception on my sirius radio, instead of driv- -ound listen- to a radi- that cuts ou- -nstantly. So incred- -ly ann- -ying. read more

I had the best experience at the PV AudioExpress thanks to Glenn, Sam and Cameron! I called this morning to make an appointment for a radio installation and I was told appointments were booked for a week out. Today was my only day off and thanks to Glenn I was able to be squeezed in after I got off work. The customer service given by Glenn, Cameron, Sam and the rest of the AudioExpress crew was phenomenal and I greatly appreciate their help with my installation! Highly recommend read more

My subwoofer just stopped working so I stopped in at the Audio express on cactus and paradise village parkway location, even though I originally had the installation done at the Indian school near 24th st location. They fixed it within 20 minutes, replaced the speakers without an appointment and were super cool and professional about it. I wasn't even expecting that it would get fixed without an appointment and I felt a bit rude just dropping it on their laps out of nowhere. I'm very happy with the fast, friendly and knowledgeable service I received. I'll never take my stereo to anyone else. You guys rock! read more

Just had my car audio system upgraded here today! Kameron and Ty were awesome. Any questions I had were answered and they even taught me some cool new stuff I never knew about car audio. The technicians did a phenomenal job installing my 2- 12s and new Kenwood head-unit. 4-5 hours later and my WRX sounds clean as can be. Thank you audio express for taking care of my car audio needs! Professional, Clean, Reliable. What more can you ask for? Go check them out!! read more

If you ever get the chance to install new sound in your car, come to this place, talk to Sam! Everyone there was incredibly professional, super helpful, and they got me bumping with a new subwoofer that absolutely blows my mind! I never want to leave my car! Thank you so much to everyone at Audio Express because you guys made my Subaru go from a fun car to drive to a beautiful car to hear pulling up anywhere! 10/10, five stars, if you guys were a restaurant you'd be Michelin rated! read more

Brought in my Nissan Xterra, only wanted to upgrade the door speakers. Steve N. the sales manager was super knowledgable and worked up the quote. Because he willing to make a deal I had them install a new Kenwood head unit, additional speaker amp, backup camera, and hush mat material around the speaker surroundings. The system was worth the money, came out better than I anticipated. Very clean install to be quite honest. I have used Audio Express on several of my cars, usually name brand companies like this aren't always the best; but this PV location has always been good to work with and I have never had an issue. If this review brings you in, talk to Steve N. he was patient with me and re-wrote the job bid a number of times until we both had a solid deal. read more

AE gets 2 stars for their misleading advertising. I have NEVER paid someone to install a system for me. It's just not that complicated to do it yourself. Also, I have NEVER bought audio equipment from a shop, always online, it's 30-100% cheaper to buy online. But I figured for a $1 install (that I have hear about on the radio at least 20 times since I've been here in Phoenix for 2 weeks), I would support an actual store and buy equipment from them. Obviously I wouldn't expect them to install equipment I brought from outside their store for just a dollar. The $1 install ONLY applies to alarm systems and Single DIN headunits. For some reason, double DIN headunits are $55, and a Navigation headunit is $110....even if you buy it from them!! And apparently that's half of their standard rate!!! WTF? Let me tell you, there is NO difference in difficulty for installing a Single DIN vs Double DIN. None. None at all. It's just a bigger unit. Yes a Nav system takes just a little more as you have to wire the antenna somewhere. But not $110 dollars worth (or $220 if you bring in your own). Even if you buy a single DIN head unit and speakers, they will still charge you to install the speakers ($65/pair). The $1 install literally only applies to the headunit itself. So if you only need a single din HU or an alarm, sure, its not a bad deal. But if you want speakers and subs, watch a Youtube video and do it yourself. read more

One of the gentlemen here was kind enough to take a look at my faceplate for me as it kept popping out. It was a simple fix that I appreciated especially since I hadn't purchased the unit there. Thank you! :-) read more

We purchased a complete sound system for our Porsche 911 from Scottsdale air park location. When we first picked up the car the sound system whined and our car had loud wind whistles. We took the car back and left it with them for a full day and still no resolution. Finally I contacted the company through Yelp and they connected us with Jon Bisson from the Cactus location in Paradise Valley. John and his crew found the problems and solved each one. We are Completely satisfied with how Audio Express and Jon took care Of us. Thank you read more

These guys are awesome and helped me get a new radio in my car quick when my old one burned out unexpectedly. Brandon was super helpful and courteous! I called and he set up an an appointment within the hour for my car to get into their shop. One more hour and I had my brand new blue tooth radio installed and they gave me a deal/lowered the price based on an older promotion. They even called a few days later to ask how I liked the radio and my experience....A++ Great company to work with and the only place I'll go for my auto audio needs. read more

Being extremely excited to finally swap out the stock stereo in my car, I visited this store because it was the closest place to our house; and I am VERY glad that I ended up doing so. Turns out that my car was a bit of a complex installation and required a specialty wiring harness to avoid disabling other electronic features of the car. Joseph was 100% honest and upfront about this and was able to put together an incredible deal for me right on the spot. The store was clean with great demos set up all over and the sales staff was very friendly and welcoming. Great experience, I will definitely be a return customer for ANY future audio needs! read more

I received fast and courteous service and was very pleased with the reasonable service charge! I expected it to be much higher. Sam and Tye were professional and personable. I highly recommend Audio Express. read more

OMG! watch your wallet! A year ago, I purchased an Alpine INA-W900 unit with XM, Bluetooth, navigation, DVD audio/video, backup camera, and IPod connectivity. This unit cost me $1,900 installed and I installed it in my 2003 SAAB 93 convertible. The salesman/manager at the time was named Michael. He told me the unit was the top of the line (@ $1,900 I believed him). I neglected to buy the extended warranty (thinking a $1,900 unit would be fine). For this amount of cash, I expected a pretty good unit and install. My problems started immediately. I think the Alpine unit (new model when purchased) was not high quality. But Audio Express made a bad situation miserable. Immediately after purchase, the Bluetooth did not work properly. To this day, nobody will take my Bluetooth phone call. They tell me the static is unbearable and hang up. This Audio Express location moved the microphone twice (without charge) but did not correct the problem. This add-on Bluetooth feature cost additional money and I have not been able to use it since new. Just as well, the purpose of a Hands-Free calling is to make calls without distraction. Unfortunately on Alpine units, you must scroll through 4 hard-to-read screens to make a voice activated phone call (shouldn't sell it as hands-free?) Second, the XM radio would lose its signal & capability. The XM screen would magically disappear rendering me without the XM capability (for which I paid $150 annual subscription). Audio Express told me I needed to remove the radio, unplug it, and hard reboot. Audio Express performed this task twice free of charge, but then told me I should have purchased the extended warranty so they could do it weekly without additional charge. This happens so often, I eventually, simply quit taking it back. I have an expensive XM radio that doesn't work. Michael was no longer working at this location 1 month later and new managers took over. However, they gave me the same excuses. Had I purchased the extended warranty, they could make my $1,900 unit work without additional charges. Another option this location and 2 other Audio Express gave me: They would take back the unit and give me roughly $300 off another $2,000 unit (different and better brand). I'm sure I paid more than $200 for the backup camera feature. Unfortunately, the Alpine screen takes about 10 seconds to boot up. By that time, I'm back up and moving forward. I've yet to use the backup feature. Audio Express told me no return and refund for that. Other Audio Express problems were inability to make my steering wheel controls operate and cup holder unable to pop out. After they received my cash, they told me steering wheel controls adapters were not available for my SAAB. Unfortunately, no returns or refunds allowed. However, they offered $300 credit in exchange for another $2,000 unit. They eventually made my cup holder work (nice job Audio Express). I dropped my car off six different weekends before I gave up on Audio Express. Now it is one year later and I moved to Tucson (which also has Audio Express locations). They offered me similar credits on new units but it would cost another $1,400 to replace with a better unit. Last week, I went to a local store named The Specialist. For $33, they relocated the XM antenna and my signal is better (keep my fingers crossed). Unfortunately, I can't give a lower rating than 1 Yelp star. Audio Express sold me $1,900 worth of stuff that either doesn't work or operates poorly. My only option is to get a greatly reduced credit towards another brand. Burned once, shame on Audio Express. Burned twice, shame on me. read more

Can not say enough about this new management. I USE TO view Audio Express as scam artists that were never honest. Cody Kolojay the new general manager has COMPLETELY 180'd my view of Audio Express as a company but more specially the store I go to 4509 E Cactus Road. He was very honest in telling me I should get the problem diagnosed first before directing me to buy new products. He was honest with what the issue was and went ABOVE AND BEYOND helping me get the issue resolved. I recommend Audio Express and more specifically the store off of 4509 E Cactus, Kody Kolojay's store to anyone that comes to me with an automobile audio issue. Thanks again Kody!! read more

This store is great. I went in for new speakers. I had them purchased and installed in about an hour. Andrew Eggleston, the store manager didn't try to sell me anything else that I didn't need. When the car was finished they went with me to the car to make sure I was satisfied. I highly recommend this store. I also got a fair price read more

A key to great customer service is consistency. An elderly friend of mine needed to get her car locks checked out. I recommended PV Audio Express because they treated me like a family member when I got my car lock repaired last year. Second time around, it was just the same. Sam the manager treated my friend with such care and honesty. It turns out she didn't need a lock. Sam discovered she was not turning her key properly to unlock the door. He showed her the correct way and we both left with big smiles and continued trust in Audio Express. We will keep returning. Thank you Sam and crew! read more

Audio express has always been my go to. Thank you guys for taking care of my car. Also, thanks to Caesar and Cody. This store will forever be my first choice. read more