My experience was so Awesome at Audi Lynbrook that I had to share the letter I wrote to the President of Audi USA about Jason Chance.
Dear Mr. Keogh,
I have always driven luxury and BMW was the only vehicle of choice. This was the year my lease on my BMW 535 expired, however, I found myself disenchanted with the 2018 model and dissatisfied with the overall lack of technological advances. I decided I would give every luxury automaker an opportunity to sell me their product. My family and I spent an entire weekend going from one dealership to another, exploring and discovering all these wonderful automobiles. Much to my surprise, I discovered several of the automakers have significantly improved on their products, offering something for everyone in assorted price ranges. But as I continued to search, there was no vehicle that made me want to commit to purchasing, until I arrived at my last stop, the Lynbrook Audi dealership.
Upon entered the building, I was extremely impressed by the state of the art showroom, showcasing these stunning vehicles. Shortly thereafter, I was approached by a sales man who was in transit with a customer. However, he stopped to ask if anyone was helping us and if not, he would get someone to assist us. I advised, we would wait until he was available, in order to continue to review the various models as well as to observe the interaction with him and the customer he was serving. Jason Chance was positively worth the wait.
Jason proved to be the very best car sales man and sales experience we have ever had, we loved him! He was lots of fun, extremely informative and believes in the Audi product he demonstrates, which made for the ultimate Audi test drive experience. He knows and recommends a vehicle specifically tailored for you. He is patient and attentive, allowing us to test drive a few of the vehicles, explaining and demonstrating each and every detail. He tentatively listened to my concerns, assuring me he will go above and beyond for me. Ultimately, earning my business. Eventually, I settled the first car he originally recommended for me; my fully loaded Audi A4. On the day of delivery of the vehicle, Jason picked me up from the former dealer. Due to the insufficient time to review all the functions, Jason scheduled an appointment for a second delivery of the car, to ensure I was comfortable operating my new vehicle. Once the second delivery transpired, he further advised if I needed any further assistance, despite how minor, to contact him, as he assured me I made the best decision in purchasing this car and I absolutely agree.
In today's customer service oriented society, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent your product when assisting your valued customers and Jason Chance is that true professional. I repeatedly witnessed, his manner as demonstrated in the level of service and professionalism he performs with each and every customer that experiences him. This is a quality that is not taught or learned, he just naturally has it.
In conclusion, people take the time to write letters for matters when they are dissatisfied. However, people like Jason is worthy of recognition and need to be acknowledged. He is an awesome Audi new car sales professional, successfully assisting me in making an unprecedented transition, from an automaker I have been with for over twenty years to a future with Audi. Jason possesses a superior work ethic, a phenomenal commitment to customer service excellence and most importantly, he is a tremendous asset representing your company.
Sincerely,
Annarese read more