RUN - DON'T Walk, from this Unscrupulous, prototypical used car dealer. NEGATIVE STARS if possible.. He (Winston) will take your hard earned money, sell you a DEFECTIVE CAR, A LEMON, as defined by NYS Law, and he will refuse to do any warranty repairs. Your car will sit for days before even being looked at, and then you end up towing it to your own mechanic, and have the repairs done at your own expense, Because Winston will refuse to do the repair and DOES NOT HAVE A MECHANIC on premise. This man will rip you off and has no conscience. Please, do yourself a favor, read all the negative reviews here, they are true! The 5 star reviews are phony. And search for a reputable used car dealer. You will be thankful that you did. read more

I got the car back in September, first of all, they said everything with the car was fine. The Bluetooth screen in the car did not work, had to replace for 900$ along with a blown speaker. Second there was a leak in the car due to a sun roof drainage clog, leading to a $1500 repair. Along with this they told us the brake pads were fine but they needed to be replaced about a month after buying due to the fact how little of the break pad was left! Along with this the check engine light turned on and turns out the catalytic converter was also broken!!! Which is another $ 2000 fix! Lastly the car died and the battery would not stay charged. A new starter and alternator are needed and will cost $1500! Do not come to this dealership!!!!!! They will talk you into thinking you're getting a good deal when the car is realistically in horrible condition!! Save your money and time!! read more

Winston is hands down one of THE BEST car salesman in NY! I received a 5 star experience from the second I walked in his shop! He is completely honest about every car he has, he answers any questions you have and he'll give you numbers out the door! ACA has many options and frequently gets new cars in. You want an honest dealership? COME HERE IMMEDIATELY. Better safe than sorry!! Thank you Winston for all your help and business!! I will definitely be recommending this place to everyone!!! read more

ACA Auto Sales - Car Dealers Near Me - Lynbrook, New York

I was in the market for a used car since my previous car flooded last summer during hurricane Ida. Since then, I've realized although public transportation in New York is great - it's not always the most reliable. I'm also still a bit nervous when it comes to weather conditions and the narrow streets of Queens to get a brand new car. After searching for used cars, my mom came across a Toyota Camry at ACA Auto Sales. After looking at the photos and description, along with other cars within the price range and build - we took a trip to Lynbrook. We easily found parking on the right side of the dealership and were greeted by both Anthony and Sam (one of the cutest birds ever). Anthony was attentive and considerate of the features, car build and budget we were looking for. Anthony let me test drive two cars my mom & I both liked, so that I could see which I felt more comfortable driving. During the drive he answered all the questions I had for each car which made the final decision easy. After I made my decision, we met the owner Winston. He was very easy to speak with, transparent, patient and was an immense help when it came to insurance and financing. The overall process was efficient and easy. I'm very happy with my new car! read more

Do not believe the 5 star reviews. They are fake. I bought I bought a 2010 Mazda 3 in October. The same exact car I previously had. I told this dealer that I would need it for work. I test drove the car but the dealer would only let me drive for 1 minute down a residential block. I was not informed of any fuel or transmission issues. I asked the right questions and was either lied to or misinformed. The first time I filled the car with gas, the transmission would not turn over. I pressed the accelerator when turning on the ignition and then the car turned over. I have been needing to do this every time I get gas. Meanwhile, the car has shut off on the road twice. The check engine turned on immediatly after I drove it off the lot. I brought it back and the dealer brought it to mechanic next door to fix it. The check engine light turned off but then turned back on. I had been trying to negotiate a time to bring the car back for repairs but the dealer was unavailable. I use the car for work so I have put a lot of miles on it and he was aware of that. I told him 2 weeks in advance that I would be purchasing the car. I even put down an extra $100 so he wouldn't sell it to anyone else. That was a perfect time for him to do any last repairs. I kept trying to contact the dealer to find a time to bring it back. But now, only in January was he able to look at it and bring it to "his mechanic" in Ozone Park (40 minutes away -he did not disclose the name of the mechanic). He sent me a bill for $900 to replace the fuel pump from another local mechanic (Merrick Automotive). He offered to sell me a rental car for $50 a day. When I told him he needed to contact the warranty company to give them the information for the repair to be covered, he refused, yelled at me and hung up on me. I kept asking for a copy of my contract and the warranty information and he refused to give it to me. Thankfully, the warranty does cover the repair, but I'm concerned this man is a scam artist. I don't think the car legally passed inspection. Meanwhile, the speakers are staticky, and the passenger side window doesn't work. He took the car to be washed right before I took it and was made aware of the window problem yet did not fix it. read more

Bought my son's car here We only dealt with Winston, but observed everyone that worked there and they were very helpful and courteous Winston went above and beyond to help us take the car that day very appreciative that we were able to! Buying a car can be very stressful and the car salesmen are not always pleasant to do business with but my experience with this place was very good. Will recommend read more

ACA Auto Sales - Love it!! TY!! - Car Dealers Near Me - Lynbrook, New York

I Couldn't be happier with the customer service and honest approach you get at ACA auto sales. I would recommend them to anyone who needs a reasonably priced vehicle. They have a large selection of cars. I was looking for a car for my daughter and saw ACA's website online. I called and spoke to Winston, and he said to come down and he could help me out. I can't say enough about Winston. Very professional, up front and honest. Something you don't expect from a car salesman. He replaced the brake pads, rotors and calipers and had the car inspected before I bought it at no charge to me. He took care of the registration paperwork the same day. I paid with a bank check that was $200 over what I owed. Winston could have said nothing and kept the $200 but instead he told me I gave him too much and wrote me a check for the $200. Thanks to Winston my daughter was able to drive away in her Nissan Altima. If you're looking for a used car, I strongly recommend ACA Auto Sales. Call and ask for Winston. read more

Aca auto review It is a used car dealership. If you are going into this thinking your going to get a car straight from the manufacturer your looking in the wrong place. Cons: Not a lot of parking if any difficult to tell. Wish i could of had my car sooner Mechanical issue that were corrected on the car took longer then what was reasonable Pros: They had a decent range of cars to choose from; SUVs to compact cars. Attenative employees. Shout out to Sean for introducing me to my New to Me Car. Very caring, willing to and really wanted to make sure the car was safe before I took it. Very calm and will to work within your budget Again pretty fair pricing on the cars for what theyre worth If you are patient enough these guys will definitely get you in the car you are looking for Again i rate these guys at 4 stars should be 4.5. But i had an overall great experience. Definitely felt i got a fair deal. Im very sensitive who i recommend family or friends to, but i have and will be recommending them tp come check out this place when theyre looking for a car. read more

ACA Auto Sales - Car Dealers Near Me - Lynbrook, New York

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if you are looking at the reviews for this place please don't look at the 5 stars, check the lowest stars because they are truthful. Do not buy any cars from here!!!! they sell defective vehicles and The manager/owner is a liar and a thief. Make sure you have him on recordings when he promises to fix anything because as soon as you go back to him with the same issue he will lie and tell you that he doesn't recall what you're talking about. He sold me a vehicle which had a damaged bumper and when I tried to return it the day after he said they had just put on a new bumper when clearly it was already damaged and wasnt new. Oh and they will add crazy fees and when you confront them about it they give you the run around. Please save your money and go elsewhere!!!! read more

Bought my mother a car there. Car wasn't bad but the registration never came. I called and was told that I had to go to DMV to get a replacement. Two months later ACA called and told me they found the registration. Second trip I spoke to Shawn. He quoted me a price only to up it a few hours later. Told me he made a mistake. I agree with the other reviewer. Don't believe A thing that comes out of Shawn's mouth. read more

I bought a car here and it was a nightmare. junk car had a broken side mirror Check engine light came on two days later. Failed inspection I should have brought to my mechanic Buyer beware read more

Shawn and Winston were very helpful and transparent. I got in the car I wanted and they worked it out so I got taken care of and was a happy client. Def would refer them to family and friends! read more

Hands down the most honest and trustworthy auto sales in Long Island. As soon as you walk in your greeted by this amazing parrot, gorgeous. The owner Winston 100% upstanding guy, if he can help you find a car he'll bend over backwards to find you not only the right car but the right car within your price range. I also like the fact thru this pandemic he is very sanitary and very health conscious not just about himself but his customers too. read more

Un-American! Run like your hair was on fire! Go anywhere but ACA auto. Now, if you have lots of time to waste and money to burn on a car with more issues than you can imagine, go here right away. In no time, you can score a garbage, unsafe car for good money. Seek out Shawn W. If he says good morning check your watch because everything that comes out of his mouth is a lie. I got taken for a horrible ride but you don't have to. Now get back in your good car and go to a real dealership! Happy Fourth of July and you're welcome. read more

I bought my car from Winston and they really didn't me any kind of a good deal . I don't know who Shawn is but it sounds like your regular ordinary salesman, sounds like he'll tell you anything just to make a few dollars ( Aka a dirtbag ) Anyway if you or anyone you know are looking to purchase a car from ACA , I would definitely have a mechanic look it over for you.. You really can't find every little thing wrong with the cars but you can bet they're not 100% , they are NOT certified cars. So I ended up buying a car from Winston, he seems like a nice guy but again , always have a mechanic check it out. It was a pretty chilly day in late October,November, and I take it for a test drive, after driving for 15-20 minutes I pull into the yard and I asked the salesman John hows the AC ? He says it's fine but if it's not coming out cold is because it's cool outside, All's it needs is a shot a Freon, WRONG ! The AC was broken, needed a complete AC compression system and he tried getting away with , I didn't like the fact that he lied to me and knew this AC systems as broken, So $900.00 later I got it fixed in May and they gave me 1/2 of the cost as if they were doing me a favor, Anyway if you're buying a used car in the fall or winter , ALWAYS CHECK THE AC ! ! read more

I had bought my car that I've been eyeing for a while now and he took the opportunity and took advantage of me and pushed me to buy it as soon as he saw the smile on my face when I saw the car I didn't even have a second to thoroughly thinking before he was aggressive for my information to finance the car but I was trying to be patient and learn more about the car but he wouldn't let me take a closer look at the car it was until 4 months later the car broke down and he told me before I left the lot if you need anything I'm your guy so I asked him for helped when the engine seized on me and he said he couldn't help at all because I didn't get the extended warranty and the rudeness and attitude over the phone was astounding. He kept saying there was nothing I could do to try get back at him over and over again and all he could do was have his "guy" take a look at the car and try fix it but his "guy" was a clueless mechanic who obviously didn't know anything about my car and on top of that he said all can do is get you parts for a discount meaning I would be paying for everything myself. Yes it's on me for being naive but the nerve for him to take advantage of me and I'm a salesman myself so I understand you need to make you're money but there a fine line between selling a car and forcing someone to buy it because they like it. Horrible experience that pisses me off every single day to this day because I'm left paying off a hunk of metal that doesn't even work.just overall horrible experience and will forever bash on this dealership because of the pure screwing me over that went on at this super shady dealership. Never in my life will I step foot near this dealership unless it's to give them a piece of my mind and fist. Thank you have a good day read more

So too who ever decides to go to this place please look at the other reviews, and just know that the one star reviews probably all true. Lets start off with my experience here and I wasn't even getting the car, so my boyfriend likes a car in the lot a Subaru. The guy there which im pretty sure is the owner wouldn't let him even test drive the car (for a good reason). But my boyfriend still wanted the car and so they decided on a day to come pick it up and officially buy the car. So we go on a Sunday to pick up the car real early, but there seems to be some faults in what he is telling me about the interest rate and the loan payment which are not adding up and he is basically telling my boyfriend that I should back to school to education my self when it doesn't take much to calculate a loan payment for a car at least. So we are there basically going back and fourth about this until noon. The man pops up with that he need 1200 in cash and if we pay card its a 4% charge... which I've never heard at any dealership. So after all this paperwork is done and all boyfriend finally gets his car. NOT EVEN 12 hours later have passed and CAR HAD THE SERVICE ENGINE LIGHT TURN ON, told the guy said to come back ,they litter-ally just cleared the code and gave it back to my boyfriend . Next after that light turns on, go back and guy just blows air into the Cam shaft censors and cleared it and that is all. Next day after that car goes into fail safe mode and basically car wouldn't run, bring it back to dealership and clear code again. At this point a good dealership would do something about it and try and give another car in their lot, did not happen here. BUT 2 weeks after my boyfriend bought the car he brought it too the Subaru dealership and basically they explained to him that gas is leaking and oil is leaking from the motor of the car.... Went back to dealership and basically said " well you can't sue me due to lemons law" "you needed to get the longer warranty " "i drove that car and it had no issues so it was probably you who damaged the car". MEANWHILE HE DIDNT EVEN HAVE THE CAR FOR A MONTH. Please let my boyfriend be the last person he does that too. Very sketchy place!!!!!! read more

Bought a car here check engine light goes on all the time and they don't stick to their I owe yous. Unprofessional and crooks who overprice their cars. My sister got one to and engine light also went on shortly after we bought the cars. On the positive side it taught me how to look into buying a car and not to trust people in the used car dealership industry. Don't buy a car from these people. read more

Yeah wouldn't recommend unless you like a condescending attitude from the owner. Ruined my whole day until I realized carvana was a tap away and came through for me. The bird was really cool though. Oh yeahhhhh and he expected me to shout my social security number and got mad when I didn't. I thought he was doing a prequal and instead did a hard pull. read more

I had a pleasant experience with the owner and his nephew. He stayed open for me as I wanted to see one of the cars he had just received for purchase. When I arrived both the owner and his nephew were accommodating in allowing me to inspect the car and they even moved all the cars out of the way so we could take a test drive. When negotiating the purchase price, I was very direct and they were accommodating. We agreed relatively quickly and I was happy to be able to take ownership of the car. They did everything for me in prepping and registering the car. Hopefully, I'll never need another car. However, if I do, I will go to them first. read more