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    Audi Exchange

    4.5 (631 reviews)
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    We went to 3 Audi dealerships to find an RS3 with the options and color we wanted. Audi of Morton Grove was a good experience, I recommend them and Ivaylo was great, but they didn't have specifically what we wanted on the lot or coming in. No pushback on a test drive, very easy to do business with these guys. Audi Hoffman Estates had an allocation but jerked us around on price and and played games like saying that coming in at MSRP was a big maybe, "we'll see," and wanted a 3k deposit. They also were gatekeeping the test drive, saying that they don't do that here unless you're an extremely serious buyer. I do not recommend this place. In contrast, Luis at the Audi Exchange, was super nice and direct. He agreed to MSRP and a 1k deposit on the exact build we wanted. Luis gave us plenty of updates on the car's journey from Germany to Highland Park and even facillated a set of Pirelli winter tires at wholesale price to be included in the transaction. Dave the finance manager was also great and didn't waste our time with the endless upsells you usually get. You're in great hands with these guys. They also have lots of good snacks including protein bars.

    Rafi A.

    I purchased an extended warranty on our Q7. For almost three years during that time my wife had to regularly bring the vehicle in for oil almost on a monthly basis to, "top it off." No one bothered figuring out why the oil was burning. Soon after the warranty ended, they said it needed $10,000 in repairs, all of which should have been diagnosed years earlier and been covered under their (expensive) warranty. We brought this to their attention; they offered no relief. I'd never buy from this dealership. Their service team dropped the ball and their business practices leave much to be desired.

    recently purchased an Audi and had the pleasure of working with George. From the first conversation through delivery, he was professional, knowledgeable, and refreshingly straightforward. He answered every question clearly, respected my time, and never applied pressure. The entire process felt organized and efficient -- exactly how buying a car should be. George knows the product inside and out and made sure everything was handled smoothly. If you're considering an Audi and want a seamless experience without the typical dealership games, ask for George. Highly recommend.

    Jill G.

    Great experience! I found the car online and Luis helped to make the process seamless. He had everything ready for me when we arrived. No arguing about the price and they gave me a great trade in value as well! Luis has followed up on some of the questions I've had as well. Very happy with Audi Exchange!

    2023 Honda Pilot Elite

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    from start to finish it was a great experience. Ryan is fantastic. Help me every step of the way. Just a pleasure to work with.

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    1 day ago

    Luis took great care of us today at Audi Exchange. Im very happy with the process and my new car.

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    17 days ago

    George was great to work with. He followed up, answered all of our questions. We had an amazing experience and love our new car!

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    Page 1 of 16

    Ask the Community - Audi Exchange

    Review Highlights - Audi Exchange

    The whole process was professional and expedient thanks to Ryan and Robert, the finance manager.

    Mentioned in 87 reviews

    Read more highlights

    Billy’s Garage - Billy's Garage

    Billy’s Garage

    (18 reviews)

    Really good experience with Billy's garage. My Mazda was rattling something fierce and Chris…read morediagnosed it on the spot even though they were booked for the day. I had a big trip coming up that weekend and needed to know if the car was safe to drive - ultimately, with Chris' guidance i decided it was probably best not to drive any long distances. The wait time to get it fixed was about 2 weeks. The control arm and some plastic pins in the rear of the car needed to be replaced. All in it was about $800 with a rotation which is on the lower side of the national average for the Mazda. Great service and cool garage. I imagine they'll be around for a long time.

    I've been using them for a couple of years and this review is long overdue. Billy and Chris are…read morefantastic. The work they do is incredible quality, and their responsiveness is top-notch. They maintain my car, have installed tires, replaced an awful manifold, and provide incredible value. This independent garage, earned my trust the very first day. I hesitate to review it, because they're already busy. They're always my first call. You will not find better or more talented people. They know their stuff. That's something you can trust. On top of all of it, some repairs have seemed simply underpriced. I ordered a hitch from an online retailer and they spent about an hour or more trying to make it fit, but the manufacturer did not align the holes correctly. They wouldn't let me pay. So, I bought them some pizzas.. that's the type of people they are. BTW, the manufacturer sent another hitch and it installed perfectly.

    D&R Autoworks - Storefront (June 2024)

    D&R Autoworks

    (81 reviews)

    My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

    This is my first time ever feeling the need to give a business a review. I took my car in to get…read morethe power steering lines replaced. I picked up my car right before closing. The next morning I noticed a bracket sticking out the top of my hood. To my surprise it was a bracket that holds down the power steering lines. After realizing they forgot to reinstall it, I took a closer look around where the work was performed. The front right wheel well/bumper was missing a clip and flapping in the wind. There is also a splash bracket missing. All these items are parts that had to be removed in order to put the new power steering lines in. I fixed the rest of the issues myself. When I called to ask the manager if they had the missing bracket his response was "we have master mechanics here and any bracket that we take off we put back on." Well attached are the photos... I sent an email as well to see if they had the missing bracket but no response. My power steering does work fine, but everything else being wrong/missing doesn't give me peace of mind. Based on other reviews this family business, with a good reputation, was sold and a lot of the good mechanics left. I wish I had read that before taking my car there. Edited based on owners response below: You can see the two circled bolts where the missing bracket was. About 1 inch above where the bracket was is the power steering lines that were replaced. By saying "You emailed pictures of the bracket and it is not in the area we worked on" is clearly not true. It 100% needs to be removed to access the lines. It just goes to show this place will not take any blame for anything and is dishonest. I never received a call/email back after I emailed the photos. Take my car back to get looked at? No thank you. I fixed all the incorrect work myself. It's not even about the missing bracket, I already replaced it. The company's response and how they handled this situation goes to show how they are unapologetic and constantly deny something possibly could have gone missing.

    Audi Exchange - car_dealers - Updated May 2026

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