i can not say enough good thing about the employees !!…read morealways in a good mood annd they get the job done!! the highland park store is always busy but they kept it moving fast. great place to fill up and grab a cup of coffee!! gary

They have corporate specials on Nicotine pouches all the time. The problem is they don't always…read morehave it loaded in the system. So you pay full price. I've decided to move my business to an online business. It will probably be cheaper anyway. I used to come in a get a drink etc. And always got gas there. It was out of the way. But I liked going for the pouches. They don't seem to care so I'm fine.

I've been coming to this Shell station for over 10 years and they've always accepted my car wash…read morereceipts that I've paid extra for but haven't used before the expire date but haven't had any problems until now. Some officious and racist girl at the attendant stand tells me I can't use it because it's expired. She tells me she doesn't have the code buttons to put in (her first excuse) then tells me she can't let me thru bcoz it's expired and she can't do anything about (causing a long line behind me while she argues with me and then says I should pay the difference) her second excuse. Then she says she needs to call her supervisor who tells her to take all my expired receipts (all paid car washes mind you) and take my license down so as to not let me get future car washes. (Seriously, all this for an $8 car wash) she then tells me that she'll let me go and to never come back because "We don't want your kind back here!" This is the racist comment that Just put me over so I tell her to F off. To make matters worse as soon as my car exits the car wash, this bald older a hole confronts me and screams at me as to why I made his employee cry and why I was screaming at her. I tell this douche that he needs to train his employees to not scream at customers and that his employee is a racist and said she didn't want my kind here! He tells me that his employee would never say that as if he witnessed the whole thing which he did not and just walks away. Nice job alienating a long time customer. Never more! I'm pumping gas right across the street!

Sure it's not a fancy schmancy car wash, but it did exactly what I needed it to. Why do I keep…read moreforgetting about this car wash by my house? After all the weird weather, back and forth with snow and rain, and soooo much dirt, I celebrated the first warm day of the year and treated our car to a bath. It was time. It was a simple bath, with no bells and whistles, but now I can drive around with dignity in the school drop off line. If you didn't know, there's a car wash in the back of Shell. It's hidden, unless you see the sign at the pump. The great thing is if you plan to use the car wash, you have two options. Pay at the pump and receive $.10 off each gallon of gas, or if you don't want gas you can head to the attendant at the car wash and pay for one of the following three options: * Regular wash $5 * Plus wash adds sealer wax and under carriage rust inhibitor $6 * Premium will get you wheel brightener and polish wax for $7 I take the cheap seats for $5 and haven't tried the upgrade services, but there is no extra tip to pay, so maybe next time. You are on your own here, and they do have interior vacuums available right around the corner from the wash. There is a yearly car wash plan available. They gave us an optional punch pass. After a few washes the next one is free!

In the last week, oil prices haves dropped close to $7 per barrel and wouldn't you know it this…read morestation had gas at 3.49 a gallon!! One mile west it's selling for 2.99 a gallon. These guys are ripping everyone off. Plus they price fix with the BP station down the road. The 2 are ALWAYS identically priced. That's price fixing!! The same exact gas sold at a same exact Shell station not more than 1.0 mile away on 41 has gas for .40 a gallon cheaper on ANY given day of the year. These guys are always price fixing with the BP station up the road to for about 15-20% higher than ANYWHERE else within 5 mile They don't deserve our business if they are always ripping people off. Their counter: "we sell lottery tickets 24/7 therefore we are entitled to rip off everyone. Really, they are the worst.

Open 24 hours. Lottery ticket stop. They have ice, propane, even a snack while you're pumping gas…read more This gas station/convenience grocery is easy to access from both Green Bay and 1st Street. Unlike BP down the street, the pumps actually work here! If you're about to run out of gas on your way to Highwood or on the way to high school, Shell's Pop 'n' Place is your stop. Conveniently located right on the outskirts of Downtown Highland Park, there is even a donation box for clothes and shoes. The gas is priced accordingly and there is no price gouging from what I can tell. Pop in if you get the chance!

Store is well clean and organized, has a nice selection of products and goods definitely a great…read morestop to get what you need and go on about your day.

Ok. I don't ask a lot from my gas stations. I am an in and out driver. But something about this gas…read morestation keeps me loyal. I don't like to visit others. If I do, I feel guilty. Analyze that! This Shell rarely, if at all, has any issues with pumps, cc machines, etc. They keep it running like a fine oiled machine. Quite a few pumps to choose from. Multiple different exits and entrances. Talk about convenience...right off 41 North. They always have windshield fluid in the containers and squeegees to brighten up that windshield. Not to mention one of the best prices around CONSISTENTLY. I'll be back to visit soon!

Consistently the lowest prices for gas in HP! Would be 5 stars if they were open 24 hours. If…read moreonly.

Yep, I am a fan, but really only because of the prices. Clark consistently has some of the lower…read moregas prices in Highland Park. But be aware the pumps are sloooww! - which is not so customer friendly on those cold blustery winter days.

It's my favorite spot. Anna the clerk is always very helpful and nice. Would recommendread more

On Sunday, July 21st, I received excellent customer service from Kiran. I was almost on empty…read morecoming from Chicago and going to Lake Forest. While paying for gas, I asked him a few questions and he answered me in a very polite manner. The next time that I am in route to Lake Forest, I will certainly stop at this Citgo to get gas.

They carry a wide range of products and the store brand is a good money saver. Store shelves/…read moredepartments are well organized and laid out

Not only has CVS closed a number of stores for falling sales (no doubt in part to customer…read moreservice), getting a couple scripts right seems to require moving mountains. I ordered a bottle of shampoo online from CVS, pay for it, said we'd be in the next morning to pick it up which wife did. It turns out they didn't have the shampoo I ordered, so they substituted something entirely different. So I called the store, explained my situation, and was given over to "the big boss." Big boss was neither polite, helpful, or the least bit courteous. He asked if I had a receipt. I had the bag the shampoo came in but there was no receipt in the bag. I told him we picked this up from you this morning and it's the wrong product. Can you not manage your website? Do you not have it people? Do you have stock people that can interface with the IT department? "We're sorry we can't help you," Boss said. Quite honestly I wouldn't step foot in a CVS pharmacy again unless I needed a medication and Walgreens was completely out. Even then, I would do so reluctantly.

I live in the area and often I don't have time to find the best price and need to be quick. This…read morestation is always .10 above the cheapest in the area and the pumps are so slow you can see all the numbers turn. When I have ventured inside for a paper or drink there is no greeting and at checkout the smile nor word passes the lips. I know this is a simple transaction but go to Thornton and see how it should be done.

The car wash was out of order. Why not have a notice on a placard on the approach to the car wash…read morestating this instead of having customers drive up to pay and then find this out?

This location sucks. I've come here on more than 1 occasion at different times & somehow it's the…read moresame person working. Black kid with dreads smh. He's terrible. Sitting in his car on the phone or just at the counter on the phone. You work at a gas station where ppl need gas! But your telling them the store is closed so they can't even pay(in cash) for the gas!? He's not the location operator so he could care less.

The prices are always a little bit better here than the other shell gas stations nearby.read more