Loved the 50's ambiance. Loved the ice cream. And our server was a very nice guy who took care of us and helped us decide what we wanted. It's a little pricey, but the made us ice cream right in front of us. It was delicious also. Rocky Road Ice Cream: 10/10 - best Rocky Road I've ever had. Buckeye: 9/10 - if you like peanut butter, this is your thing. It was pretty spectacular! I loved eating a bite of mine then taking a bite of my wife's. The flavors worked great together. read more

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New Update: The Owner deleted all her horrible comments and now added new ones. I've added the old ones in the screenshots to let everyone know what kind of person she is and so I don't look like I'm being spontaneously mean. Update: the owner responded and called me fat. She's so dumb that she read a review saying she'll respond with hate and she did. I guess she cant comprehend what it means to take the bait. Also the whole scab on my neck thing: I've been feeling some weird clicking and numbness in my neck. I asked my girlfriend to touch that part of my neck to see if I can feel her touching me. No scabs were present or removed but it's super creepy that she remembers a detail about our visit that I forgot two days after our visit. She also commented on this review real quick. Maybe focus on running your business instead of trying to trash the customers. Stay away from this circus and this clown. I enjoyed the ice cream but the menu was very confusing. However the real reason I'm never coming back? The insecure owner attacking every bad review. She also lies in her attacks. Imagine owning a business and instead of trying to change the opinion of a bad experience with apologies and free ice cream, you try and make them feel like they were the ones in the wrong. I'm sure she DM me or comment on this post. If you don't believe me, read her comments on the other bad reviews. I'd steer clear of this place. Ain't worth the attacks. read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

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We bought a few different types of ice cream. None of us liked any of them, they were extremely sweet. We ended up throwing most of it. On top of that, the employees seemed like they didn't want to be there. They were just giving off a negative vibe in the place. Not going back. EDIT: Owner sent me a message. It's hilarious. read more

Atomic Creamery - Wtf? - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

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This place is so charming and old school diner/ice cream parlor vibe. I came Sunday afternoon. The line wasn't too bad. The service was excellent. The girls at the counter taking the orders were very patient and friendly. I ordered the Nutalal ice cream which is Nutella flavored ice cream. Although we waited about 10 mins for them to make the ice cream, it was well worth it. The ice cream was not overly sweet. It had a wonderful, subtle Nutella flavor. It was so smooth. I utterly enjoyed it and they give a huge scoop. My friend got the cookies and cream and loved it! They have some unique flavors like halva, which looked delicious and I can't wait to try next time. If you like chocolate, get the chocolate flavor. It has Oreos and brownie bites and looked delicious (I saw someone eating it). My friend got a chocolate shake. That I wasn't as impressed with. It tasted like artificial Hersey syrup which I do not like and it was extremely sweet. If you're in the area, stop by for ice cream. Well worth it!! I recommend getting it in a cup and a cone on the side (if you're in the mood for a cone) as their ice cream is so smooth and melts quite easily and can be quite messy. read more

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The ice cream is very smooth and creamy. They make it to order so it takes a bit of time, but my kids love coming here to watch the process! I highly recommend the chocolate atom if you love chocolate, and their nostalgic flavors are always fun. read more

Planned a baby shower months in advance to have them cancel on us a day before. Have been very patient and trying to contact Kari for a refund and she has totally ignored me. Place does not deserve any business after what we' have gone through read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

I haven't been out in the Fashion Island area in a very long time... thanks a lot, COVID... but when I saw that they were serving something off the menu, I just had to try the Chicken 'N Waffles cone. Served with ice cream, bits of Chik Fil A chicken nugget bits and waffles, and drizzles of caramel syrup, it was the perfect combination of sweet and savory in every bite. I'll definitely have to come back to try some of the other ice creams on their menu. read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

SHADY CROOKS! This place stole $300 from me. Had an event planned for January 20. (Very large-- was buying out the whole restaurant for an evening party.) I started trying to call and email Kerri (the owner) in early November to finalize plans, since I paid my $300 deposit in May 2023! She ignored me. (One time she literally picked up the phone and then, realizing it was me, hung up.) It wasn't until DECEMBER 17 that she informed me they had to close via one single text with no further explanation. This was less than a month from my event, so I lost several hundred dollars in addition for vendor deposits, useless invites, etc. It is now January 16. Kerri has not responded to any correspondence and is ignoring my request for my $300 to be refunded. I have been very cordial, and would never write a negative review of a business unless it was absolutely warranted. But the fact is, they stole from me. PLEASE-- LISTEN TO THE HORRIBLE REVIEWS FOR THIS PLACE. I tried giving them the benefit of the doubt and I got screwed royally. They are crooks. Do not give your money to dishonest people. read more

My parents and I spotted this cute ice cream shop as we were headed into Fashion Island to return something. I liked the retro look of the sign and thought we should check it out later. They are a local, independent ice cream shop that uses liquid nitrogen to freeze the ice cream. Every flavor is made fresh to order, which means your order is going to take a little time to prepare. The first time I went here, I think the manager was training someone new and they were out of a few flavors. I wanted Cookie Dough, but went with the Nutella flavored ice cream, as the former was out of stock. Seasonal flavor was strawberry, which was made with local strawberries. (My mom went with this flavor.) Dad got the Bean Mi. They are generous with portions for a single scoop - I was glad I didn't order more as one is very filling. They come with temperature change spoons, which is kind of cute. All of us enjoyed our flavors and the texture was smooth and creamy. I did come back another time to see if I could get cookie dough and was finally able to try it. Unlike other places, they seem to use bits of baked cookie broken up into the ice cream and extra chocolate chips to serve as the cookie dough. The second time I went, they had more employees working that day and were able to get orders out quickly. If you sign up for texts or e-mails, you can get offers and discounts. I earned a 15% off code, which I used on the cookie dough when I came back. It was definitely worth returning. Parking options are the flat lots or the structures for the mall. Usually one can find parking without issue. read more

Atomic Creamery - Cookie dough single scoop - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

Dinner...check! Dessert....liquid nitrogen mad scientist experiment...check! I had the peanut butter concoction...it had everything inside and a ganache on top! Large portion, but i put it away! My bride had the Oreo and was good. She made hers disappear with a little help. Ambiance is mad scientist 50's diner, service was counter, and prices were in line with expectation. I'm not a local, so the chances of me hitting this joint again are slim, but if I'm in the area I'd give it another go... and recommend others to as well! read more

Atomic Creamery - Peanut butter overload ice cream extravaganza! - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

Edit: mall management must have cracked down on her, because I reported her to them. :) The business owner deleted all her comments lashing out at people and rewrote them to sound more pleasant. People will always do what they think they can get away with. Don't let her new comments fool you, She's still a monster. Just look at the screenshot from the DM she sent me :) her updated comment to my review is incredibly passive aggressive. Try again! Okay, I'm sorry for leaving this, but my first and last visit here was so incredibly strange. The menu is extremely confusing and vague with all their different titles and categories and sub categories. Many things were sold out. The sizes were listed along with the prices. Boyfriend orders his 9oz and got charged $7.25. I ordered my 9oz and got charged $8.35. I ordered two different scoops. We have to wait at least 10 minutes, because, unbeknownst to me, they actually "make" the ice cream right there. Mine comes back and it's two of the same scoop of one flavour. I asked why I was charged more for the same thing as what my boyfriend got. The employee came back to our table about 3 times to give a very long explanation. Something about my ice cream was more complex and therefore cost 50 cents more? Nothing says that on the menu. I was charged a "dine in" tax and he wasn't. But there was nothing dine in about this place...I got major like...massive Cheesecake Factory menu vibes here. The more confusing a place is, the less likely they are to be successful. It's way too complex and there are hidden charges that make no sense. I wasn't given any apology for any of this weirdness or being over charged. Oh, and I asked why I didn't get two scoops of two different flavours like I asked. They say since the ice cream is made on the spot, I can only get one flavour. Why didn't the cashier tell me this when I ordered it? Where on the menu does it say that I can only get one flavour? Not everyone who comes here is a seasoned veteran and knows exactly what's going on. Please cater more to the first time customer like me. I was just puzzled and annoyed and the employee would not stop talking and leave. Okay, I get it, I know what's up now, but sheesh! Go away! I was puzzled that there appeared to be young looking children working there. I was concerned that all the employees were working with what looked like liquid nitrogen and had no gloves on or PPE. I'm reading some of the reviews of unhappy customers and you have GOT to read the replies from the owner! So embarrassing! That's all I'll say about that. Wooooowie!!! I'm quite shocked to read these comments from the owner read more

Atomic Creamery - Just....wow....who does this woman think she is bullying and harassing their customers? - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

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I go to Atomic Creamery because it had been a favorite of mine. I had two ice creams on Saturday a little after 12. I was disappointed because the milkshakes were sold out, the floats- sold out, chocolate atom- sold out, Boozah which was Saturday's flavor- sold out. Actually, I'd say that the half the board had been sold out. They had some Elemint. I remember every time that I've ordered, it had 3 kinds of chocolate. There wasn't though. I even asked the employee if they had the ingredients for that ice cream, and she said Yes. The coworker confirmed it too. There were only chocolate chips in there. I am not sure why it is advertised that there are 3 kinds of chocolate, when there's only 1 ?? The base for the ice cream is good like usual. What is lacking is the listed ingredients. The Elemint isn't how I remembered it. There was the AB square. That was great, but I left with some disappointment about the Boozah and other flavors that I wanted. AB square was good, but not my first choice nor my second. read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

Owner is extremely rude and not professional. She thinks she knows the customer that posts a review yet she is completely wrong in who she is speaking to. I feel horrible for the young, kind teenagers that are working for this woman. If I were there parents I would want to know and make them quit immediately. Now I see why the reviews are so bad. If you want good reviews and you want a successful business, I would suggest you change your attitude. read more

Ice cream was amazing. There is a variety of flavors to choose from. I got the biscuit one which tastes like those cookies you get on the airplane flights. My favorite. Their strawberry flavor was very fresh and didn't taste artificially flavored. The most unique strawberry flavor I've tried out of anywhere. I was surprised because it wasn't as sweet as others but it was still the best. Definitely coming back to try their other flavors. I wanted to get a shake, but they were short staff. Such a large place, but they only had two people working to serve over ten people when I was there. Besides the service, I give everything a 10/10. One of the best I've cream shops I've been to. Perfect to watch a movie at the theaters next door and grab a bite of ice cream afterwards. Located on the 2nd floor. read more

This was some crazy good ice cream, I wanted to try more flavors but I was stuffed. Definitely worth the trip to Cali!! I had Halvah deliciousness! My daughter had a bean shake and my niece had a cookie dough flavor and she definitely wanted more. It was a very cute place and service was great!! read more

This review is solely in regard to service. The woman behind the counter, the moment we stepped into the creamery at Fashion Island, Newport Beach, was unwelcoming and rude. She was preoccupied and immediately said "We are not ready, we need a few minutes." I thought they had just opened, but it was 1:20 on a Saturday 6/10/23, and online hours showed it had opened earlier, late morning. We never received service, not even a peep from the woman, after 10 minutes. My husband nudged me to leave but I remember how delicious the ice cream was at a special event in Irvine. It was memorable. I approached the woman to ask if the place was open or not. Her facial expression was one of being interrupted and too busy. There's a sign on the window "Veteran Owned". I hope that Veteran gives second thought to having that woman represent his/her establish at Fashion Island. The woman asserted they were open but had had an event earlier and were not ready. Had she explained that first thing with a welcome disposition, this review would not be posted. read more

Atomic Creamery - This is what we saw fir 10 minutes. No one to help us, and still, as we left, no one behind the counter. - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

UPDATE: The owner is a RACIST. DO NOT COME TO THIS PLACE. She is mocking my mom for having an accent. She is claiming that we took an extra ice cream and tried to get a refund but that is completely untrue. We did not take the fourth ice cream that was offered to us, we gave it back to the worker. And we spent more than half an hour there that's for sure. Very disappointing; this is my first and last time here. (Also she deleted all the horrible things she was telling other commenters here.) The service was not it at all. We sat down and waited about 15 min before we got up and ordered from takeout because nobody was coming to take our order. We ordered three single scoops (7oz) and it took over 40 minutes for us to finally get our ice cream. We watched as the workers kept messing up orders or giving them to the wrong people. I feel really bad for the teenagers working there because the environment is so chaotic and unorganized. Two workers were even arguing with each other. Lots of people kept asking for refunds and they also gave us somebody else's order because they kept losing track of who ordered what. The ice cream wasn't even worth all that wait. read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

Service is disorganized and the staff is unwelcoming. This is our second time here and we've had a horrible experience each time. You can have a great product, but if the service is bad, your customers will not return read more

This place was great!! I was craving ice cream so a friend and I stopped by and were immediately welcomed by a nice worker. Since it was our first time there, we took a moment to look over the menu and the worker even gave us recommendations. On top of her being helpful, she also offered us a discount because we are college students which we greatly appreciated! I like that they offered dairy-free options, and I usually stick to those but the AB2 birthday cake flavor stood out and I decided I had to try it-- it was AMAZING! My friend got plain vanilla ice cream with almonds and caramel-- the caramel was salted I believe and it complimented the ice cream perfectly! Also such a great serving for the price!! read more

Atomic Creamery - AB2 - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

This place deserves ZERO stars. Their website says they're open, their door is open, their lights are on so I walk in at 12:30pm and some girl comes out and says "we're not taking orders right now", I say "oh sorry are you not open?" Thinking I walked in at the wrong time then some guy comes out from the back like she needs backup to handle a combative customer and says "we're not taking orders unless you wanna buy it by the pint is that what you want? We're still making ice cream". Not only was this completely wrong to not be operating during your operating hours but the delivery of that message was SOO rude. It could've been said SO much more nicely and politely. "Sorry we only have this available if you give us a few more min we'll be ready to take your order" with a smile. Hope this place closes down or gets new management. read more

Yes yes yes! This ice cream shop has became one of my favorite for many reasons. It's very clean and great place to take some ice cream pictures. The service has been above and beyond with my four visits so far. The owners are veterans and offers discounts for the military. Their ice cream is fresh and very tasty. All orders made to order with nitrogen. They are very generous with samples, which is amazing! Ice cream is also offered for your pup-- super dog friendly. I didn't get the names of the people who had helped me but every single one of them were very pleasant. I only got the name of Jaslyn, she is a very sweet girl. I really appreciate the fact that she remembers me. For ice cream flavors, my favorite is the birthday cake ice cream with extra sprinkles. From samples, I realized their apple pie flavor is uniquely tasty. I plan to come back for their pints when I'm not visiting before dinner. In conclusion, I recommend this ice cream shop and would come back as often as I can. Nothing negative to say about this place. read more

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I'm disgusted by the staff here. I came for a birthday party with my 8 and 2 year old. The lady at the counter yelled at my 8 year old for touching the wallpaper on the wall. There was already a dent and all he did was touch all the imperfections. The lady yelled in front of all the guests and customers at my 8 year old. She made him cry and he did absolutely nothing!!! Shame on her and the tall guy who did nothing and comply with what his coworker said. These people have no manners or respect for anyone. Shame on you for yelling at a child! You HAVE NO RIGHT! This was my first and LAST time ever coming to this place. In response to the horrible owner: Don't call me a monster because I asked you not to yell at my child! You are a horrible person and a monster yourself! Please post pictures of the wallpaper. The dent cannot be done by a human. It's way to hard. The chipping thats all over the sides were there and he was touching them. You could of nicely asked him To not touch the distressed wallpaper and he would of nicely walked away. read more

My 9 years older daughter asked me to give a five star to this store on yelp. She said their ice cream is yummy , store is cute and staffs are very nice. read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

I've had two extremely disappointing experiences at this place. It's honestly surprising to me that they are still in business. It's quite puzzling how someone can run an ice cream shop, which is supposed to be a joyful experience, while seemingly disliking interacting with people. The overall energy in the establishment was negative, and sadly, the staff was extremely unfriendly. It was clear that they were aware of their unfriendliness, and it seemed like they didn't care. It is also very disheartening to witness a business primarily catering to children lacking enthusiasm for working with them. I'm left wondering how they manage to thrive in an industry they appear to have little passion for. I will never go here or recommend it to anyone. (not that they care) read more

Fun and great taste! The service is amazing, friendly wait staff, our waitress check to make sure everything was good. The person mixing our lemon curd was friendly and outgoing, I think everyone working that came by checked on us. It's veteran and I believe family owned. Can't say enough good things about this place, it was clean to. It looks like an old time creamery. Swing by and check this place out, you won't regret it. read more

This place is fantastic!!!! Man, where do I start. They first came to my son's school for an event and my family and I loved their ice cream so much we had to order some for home. I had a really nice conversation with the owners and they were wonderful. Explaining their shops history a little and really making it clear both how serious they take ice cream, and love what they do. My family and I had a total of five flavors between having them at my son's school, and having some pints delivered to our home. We had their, Closed On Sunday, Cookies & Cream, Halvah, Gramhattan Project & Buckeye. All were crazy delicious! Toons of rich flavor in every bite. Now their a little far from me but when my family and I are in Newport, best believe this is a stop we're making. Highly recommended to all ice cream lovers near and far. read more

My husband and I absolutely loved Atomic Creamery! We're from out of town and stayed in Fashion Island but wish there was a location where we live. The concept was so neat and I particularly appreciated that they had the ability to do Dairy Free ice cream (particularly chocolate!). When we're back in town we'll for sure be back. They took great care with allergies, wore gloves, and I could see them bringing equipment back for cleaning in between orders. It does take a bit of time but everything is custom made for each order. They literally make the ice cream in real time which gives it such a great creamy texture. read more

After an early lunch at a nearby eatery, I stopped here for some ice cream around noon on a weekday. It's located across the street from a Fashion Island parking structure and between Whole Foods and R&D Kitchen. They appeared to be closed at first (the open sign was not lit) but the door was open and the owner let me know to come on in, they were just getting things set up. Chairs were on tables, lights above the counter were not on and the gentlemen behind the counter let me know that it would take a moment to get the liquid nitrogen apparatus turned on. He was very nice and we conversed for awhile; he told me that their hours coincide with the mall but they rarely get customers before noon so were just getting things powered on. I was their first customer of the day. Atomic Creamery is a liquid nitrogen ice cream place so everything is made to order. I chose one of their offered flavors called "Bean Mi", a Vietnamese coffee ice cream (that was my understanding but the owner has clarified in the below comments). He asked if I liked strong coffee to which I answered affirmatively so he poured a little extra cold brew into the mix. I paid for one scoop in a cup with caramel drizzle on top. It took 18 minutes after ordering (yes, I timed it) for my ice cream to be ready. I desired to share the interesting interior but the owner didn't like that you could see the gentleman behind the counter in my photo and requested I remove it, which I did. I didn't want to stay inside as there was no place to sit aside from the counter and the owner was loudly talking to a salesman which made the atmosphere less than inviting. I ate it as I walked through the mall to where I was parked on the other side of Fashion Island. The single scoop was huge! It also had a very strong flavor which I appreciated as well as the dense yet creamy texture. But as I was almost finished I realized they didn't put the caramel on it despite my paying for it. It didn't feel worth it to walk all the way back. According to the owner's response to my review, everything I just wrote above is a lie. So just ignore this review. Feel free to read some of the other one or two star reviews though. Hard pass on this one. read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

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Ice cream is made as ordered so if you're in a rush this is probably not the best place to stop and grab some ice cream. Service was friendly but seemed slow to take orders. Ice cream took about 15 minutes to be made. We had ordered their peanut butter house menu creation which I can't remember the name of, i recognize that this could be a preference but this ice cream was like biting into a candy bar. Mostly chunks of chocolate and candy and so thick it was difficult to scoop out with the plastic spoon. So sweet that my husband and I couldn't even bear to take more than a few bites each and just ended up throwing it away. Understanding some individuals may love these qualities but it was a disappointment for us. read more

Atomic Creamery - Peanut butter creation - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

Great spot for ice cream at Fashion Island! They have a good selection of individual flavors, toppings, and pre-set sundaes. I got cotton candy ice cream with pop rocks, and it was a great combination (albeit slightly dangerous due to the spattering candy). The interior is very cute with retro 50s diner vibes, and service is fast and friendly. There's plenty of indoor and outdoor seating. read more

Atomic Creamery - Merch available - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

Great customer service. Love the way store owner treats guests. " well beyond my bed time" read more

If you're looking for delicious creamy ice cream in Newport head over to Atomic Creamery in Fashion Island. They make the liquid nitrogen ice cream once you order. It's a fun experience and a cute ice cream date location. They have plenty of options as well as daily special flavors. The store was very clean and the staff was super friendly. read more

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- Waited over 30 mins - order was wrong - $ 22 for three ice creams cups. 1 scoop. -ice cream was okay but nothing to call home about. - cute ambiance and decor read more

There are good reasons to support Atomic Creamery. It is family and veteran-owned, and there's no doubt that the proprietors are hard working. But sadly, the experience does not live up to the promise of this well intentioned, but poorly executed concept. On the day we visited, there were clearly problems with getting orders out the door within a reasonable amount of time. (We waited over 20 minutes and the order was still wrong). There appeared to be only one other party in front of us when we ordered, and yet, despite all the furious work being done behind the counter, our order didn't materialize. The vibe behind the counter seemed overwhelmingly disorganized, and very, very TENSE. As we looked on, trying to determine what the problem was (this is ice cream after all) we were shocked and yes, dismayed, to see one of the owners (who was behind the counter apparently trying to make the ice cream) raise her voice and exchange harsh words and complete exasperation with her husband, her co-owner, in front of everyone present. I get that sometimes, people have a bad day. And running any kind of service business is challenging. So, maybe they were having a really bad day. But at minimum, having respect not only for: 1) your customers who don't want to witness tension and harsh words amongst staff and ownership, but 2) for the other people working with and for you, is essential if you want customers to ever consider returning and giving you the benefit of the doubt when orders take far too long to come out (20+ minutes for ice cream is unacceptable when there was no line to order) or are not delivered properly. There are quite a lot of reviews here mentioning unpleasant interactions with ownership, as well as accompanying harsh responses from the owners. I can't say I'm surprised after our experience. I would hope ownership would consider whether they might want to re-evaluate their business model, or at the very least, how they deal with customers and feedback. Again, I have no doubt these folks work hard, and seriously, their veteran status deserves respect, but I can't say I'd ever return given what we experienced. Ice Cream is the 'happy food'. To see people be rude and insulting to their own family members when difficulties arise is really a disappointment. There has to be a better way. I will say, however, that it appears the couples' daughter works at the shop. She greeted us so warmly, and with enthusiasm, and was trying so hard to be helpful. We were totally delighted by her. It was simply a shame that the rest of our experience didn't match the nice welcome we initially received. Also, to the owner who responds to customer feedback: Please don't DM me or try to flame me here. I honestly hope that you'll read this and consider how service can be improved so your biz can continue to thrive and grow. And also praise your daughter for being such a great worker under pressure. read more

It was a Friday evening around 6:45pm and no one was in the store. We should have respected our intuition and turned around and walked out. I guess we're not that smart. There were three of us. Ordering was difficult, the menu didn't flow. It felt like I was back in school. All the shakes were sold out, and the dark chocolate was sold out (keep in mind it's not even 7pm). Poor mgt. When we waited for our ice cream (which took forever) some girls came in, and we overheard the guy making the ice cream say "we can't handle all these people", (there were only 4 girls). Two of us finally received our order, then the 4 girls received their order. After we were done, the last of our order finally came for the 3rd person in our party, (by this time the 4 girls were done and left). To say it was a "sh..t show" is being generous. But worst of all, the ice cream had no flavor. Not sure if it was due to being dairy free, but it was awful. read more

Excellent vanilla ice cream with good selection of toppings. Josh is great! We'll be back, blood sugar be damned! read more

I really hate to tear down a business as I always try to give the benefit of the doubt, but the treatment we've received from this business has scam written all over it. I'm sad to say we fell for it. I originally found this place on gigster when looking for places to hold our 80+ guest baby shower. We chatted with the owner, Kari and determined that their location at Fashion Island was a great fit for our special event. Initially she was responsive, suggested ideas and honestly really helpful. It seemed great. We then reached the point where we needed to pay for our event in full, just under $2,000, which seemed reasonable for all that we thought we'd be getting. We met with the owners in person about 2-3 weeks before our event to discuss details and ask questions. Kari let us know she'd be emailing us documents to make our final selections in preparation for the big day. Well, this is when things started to take a turn. After that meeting we didn't hear from Kari. We reached out asking to solidify our ice cream choices and party details since it was days away. We were met with the excuse that her dog had passed and she had been a little overwhelmed and would get it to us in a couple days. We were kind and supportive and trusted that to be the case. After quite a few days we reached out again because we were less than a week away from the big event. No response. We continued to reach out daily by call, text and email until we finally received an email 1.5 days before our event saying that they needed to cancel our event! Being 8 months pregnant with people already coming in from out of town, etc, you can imagine the stress this put on me. Kari assured us that it was an issue that was out of their control, that there was no way to utilize the space at all and that they'd be refunding us. I had to take a whole day off work to scramble and find a new last minute venue, last minute decor, desserts, food and all the other things that our package with Atomic was going to be providing. It was truly more stress than any 8 month pregnant woman should have to handle. We pulled it off, but the stress and nightmare of ever doing business with Atomic is still persisting to this day. For weeks my husband was trying to get details about the refund. At first it was going to be back to our card, then it was going to be a cashiers check. Then atomic stopped responding all together. At this point my husband filed a fraud claim with our credit card in the hopes of getting a resolution. Well, we now have received word from our credit card that Atomic is trying to fight the claim!!! What kind of people do this? I'm now over 9 months pregnant, the baby could be here and day, and the last thing we need is to be trying to get back a large sum of money that we really could use for this new chapter of life we are in the thick of. PLEASE DO NOT TRUST THIS BUSINESS. DO NOT RENT THEIR SPACES OR THEIR AIR STREAM. DO NOT SEEK THEIR EVENT PLANNING SERVICES. They sadly put on a show to make us believe they were a wholesome family business that we were happy to support and work with. But in the end that was just to get our money and run. You will see the other most recent reviews are having a similar experience. I honestly believe they were going out of business already and decided they have nothing more to lose. It's just truly sad the way they are taking advantage of good people who put their trust in them. read more

Honestly not really worth it. There's nothing about the menu or the ice cream that really makes it stand out or distinguishes it from other ice cream places in the area. I got the lemon and was a little thrown off by how milky and sweet it was, which didn't make it as refreshing as I was hoping. There are so many other nitrogen ice cream places if that's what you're looking for, like cauldron, that have more unique flavors and are way cheaper. The color changing spoons are a nice touch though! read more

Atomic Creamery - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California

Waited over 30 minutes for a single scoop of ice cream with almost nobody in front of us. This was not unique - the people in front and behind us waited just as long. We ordered almonds as a topping, and it turned out to be the equivalent of maybe half an almond ground into tiny pieces. The ice cream itself was fine, but not nearly good enough to justify their extraordinarily long process. Go to either of the two other ice cream places in Fashion Island. read more

One of the best pistachio ice cream I've ever had! Chunks of pistachio Mmmm Persian pistachio ice cream can't be topped tho! But this pistachio ice cream is more creamy & a super unique flavor. My mom & I fully approve! Brownie flavor had chunks of brownie too, but definitely no match for the pistachio Staff here are super friendly & kind too Super cute 50's diner vibe Most ice creams can be modified dairy free Also sell Shakes/Ice Cream Floats Kinda hard to find. - In between R&D Kitchen & Cannelato - Close to Bloomingdales read more

Atomic Creamery - One of the best pistachio ice cream I've ever had! Chunks of pistachio Persian pistachio ice cream can't be topped tho - Ice Cream & Frozen Yogurt Near Me - Newport Beach, California