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    Atmosphere

    4.0 (2 reviews)
    Open 9:30 am - 9:00 pm

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    10 years ago

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    6 years ago

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    District Bicycle - Inside parts

    District Bicycle

    (3 reviews)

    Unfortunately here we are with another company in Kamloops who only supports their customers when…read moreit suits their own interests. Purchased a fairly expensive, in stock item online as a gift which ended up not being what the person wanted. Spoke with someone on the phone who confirmed that as long as the item was unused and had a receipt I could return it. Once I was able to return to the store I was told that since it was purchased online there was nothing they could do about a refund. That was after two of the employees and the owner were educated by the store manager that it somehow wasn't possible to process a refund with the company that processes their online cart yet when I picked the item up the same manager was able to process a refund for the PST that shouldn't have been charged. Seems a bit off nowadays when online shopping is pretty standard and the policies for refunds are straightforward. Anyways asked if I could at least have an instore credit since I do spend a lot on gear, nope, won't even save face and honor that. Just a dumb incompetent look on the owners face when I tried to explain this to him, then he decided to call me a liar for my reason to return. Well that doesn't help the conversation...and FYI what makes you think I would ever want to do business with your store again? Interesting how quickly you updated your return policy online after I left your store. Bravo for being such an outstanding business in our community. Buyers beware, if you're looking to purchase bike parts online, there are cheaper options with free shipping and transparent standard return policies. If you're shopping local, give Bike Cafe or Spoke a try but steer clear of this place.

    Just walked into this bike shop for the first time - although we were clearly looking for something…read morespecific- helmets, not one of the three staff asked if they could assist. Maybe we did not look the part but pretty sad customer service.

    Wholesale Sports of Canada

    Wholesale Sports of Canada

    (6 reviews)

    $$$

    Went here to look at shotguns in the gun section, there were four employees behind the counter and…read morenot one of them acknowledged me at all. They were too busy helping out just one other customer who had questions. No hello, how are you, or do you need help. Too bad as I was hoping to purchase a Benelli Super 90 ill be buying it from some where they actually acknowledge customers. *UPDATE* I emailed their head office in Calgary about their terrible staff and service and no surprise that I didn't recieve a reply

    I just received my firearms license and was pretty excited to go check out the selection of…read morefirearms at Wholesale Sports. I drove in from Vernon and was hoping to get their expert opinion of the firearms and what I should be looking at for my first one. When I arrived at the back counter, there were three gentlemen working there. Not one of them acknowledged me, and the young guy there walked back and forth in front of me 3 or 4 times before he even asked, "Need a hand with anything?" I responded by asking where the .22 rifles were and he just pointed, then left me there alone for the rest of the time. At first I thought he was busy with another customer, but turns out he just didn't want to help anyone. Back and forth he went with a scowl on his face, head held high like he was the king of the castle. Long story short, if the prices were actually "wholesale" I'd be able to understand why their service is as bad as it is, but seeing as how their prices were much more expensive than my local firearms dealer with less selection, I will just be going to him. Epic fail for Wholesale Sports.

    Atmosphere - outdoorgear - Updated May 2026

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