I referred family members to have their vehicle worked on due to no heat. I paid $200 for the…read moreservice. After they drove it a couple of times, the heat suddenly did not work. John, the store manager, said they would look at it again but the issue was never resolved. This was the second time in which we had to return a vehicle because the repair was not done correctly the first time.

DO NOT TAKE YOUR CAR HERE FOR SERVICE!!!!! **Please note…read morethis is a real review and detailed** I had really high hopes of liking this place. It was local, and based off the reviews being more positive than bad, I thought I had made a great choice. As a woman, I am always really nervous about taking my car for repairs and hoped the reviews wouldn't lead me astray. Oh the Lies!!!! The only thing they did right was make the appointment. My appointment was for 9am, I arrived at 9:04am due to the construction traffic on Indianapolis. When I entered the unpleasant man sitting behind the desk (who failed to greet me) asked me for my appointment time. When I told him 9 am he made no hesitation in telling me that I was late for my appointment. He began to explain to me that I had missed my appointment and that I would need to reschedule. EXCUSE ME!!!!!! He said yes, it was 9:40am! I then said, ARE YOU MESSING ME???? as it was now 9:06am. After going back and forth with the man over my appointment time and him finally verifying that it was in fact 9:06am, he then began to proceed in checking me in. During the check-in process he asked me a series of questions concerning the problems I was experiencing. This resulted in another exchange with the man about why my check engine light was not on, as he so put it -- was impossible -- based on my description of the problem. Finally, after going back and forth, he takes my keys and said they will take a look. One of the Mechanics then drove my car around the block and came back and said they determined the problem to be the "throttle body". He provided me the quote and said it would take 2 hours to repair. This was at 10:30am. Excited that I finally could get my car fixed I agreed to the service and made arrangements for a ride home. At 2:30pm (they've had my car now for 4 hours) I call to get an update. John the Manager, explained that the guy who checked my car in is no longer employed and that they THINK the problem is what they had told me earlier in the day but no work had been done. HOW????? After 4 hours not only did they NOT do the work as agreed, now they are unsure that this is the problem. After hearing my frustration, he tells me let me talk to the technician whose on lunch and he will call me back. John (the Manager) called me back as promised explaining that they did install the part and just need to test drive it to confirm its in working order and they will call back once that is completed. DIDN'T RECEIVE A CALL BACK! At 3:46pm I call back, John explains that the "throttle body" didn't resolve the problem and now they think its something else. Note: at this point I am fuming. He tells me that they needed some additional time to determine what the issue was. Be that it was late in the afternoon, I immediately asked what time do they close and he tells me 5pm and assured that he would follow-up with me prior to them closing. At 4:30pm, and still no call, I was fed up and decided to go and get my car without any notice. I arrived at 4:58pm unexpected. My car was sitting quietly in the parking lot looking as tho no work had been performed to it at all. John greeted me in the reception area and began to explain to me what he now thought was to be the problem. I cut him off because at this point I'm over the games and only wanted my car back. When I expressed to him that this was reprehensible service, he apologized and said that they removed the "throttle bottle" (although I suspect it was never placed to begin with) and that he would return my car to me at no charge. Based on my experience, this place does not perform computerized diagnostic as not once during my transaction did he make mention of placing my vehicle on a machine for review. The merely took a guess at what they thought the issue could be based upon a ride around the block. I also fully believed that they had no intentions of fixing my car the same day and planned to sit on my car for the duration of the weekend as it is a Friday.

Honest, straight forward and down to earth. I highly recommend Discount Transmission and they…read moresaved me about $1500 on my PT cruiser and a $3000 transmission rebuild on my Ford Taurus. Management, their mechanics and this business is by far the best in Lake Station and do more than just transmissions. In fact, they've repaired two of my cars including a starter, transmission line, battery all including free diagnostics. So between knowing other customers positive experiences and my own Discount Transmission is a shop you can trust and have confidence you'll be treated fairly and even better. Special thank you to Larry and the gang at DT, you're #1.

Larry was very professional, courteous and honest. I would recommend this business to anyone.read more

Came in here to get a oil change then they finally found out what the noise was off my 2008 Nissan…read morethat the dealership had trouble finding they corrected the problem & never heard the noise again the staff was extremely nice never felt any pressure about getting other things fixed . Gave me a ride home & picked me up as soon as job was done . Very greatful & will be back !

I would highly recommend this place. My wife and I were traveling from Florida to Illinois and our…read moretransmission gave us troubles and we decided to drop our car off here and stay the night at a hotel. Dan contacted me in the morning and they got right on it. An hour or so later he called and said the pump was bad and there were numerous transmission codes. He gave me a quote and was upfront with me that it may actually be more once they tear into the transmission. Understandably, this wasn't something that could be fixed within a day or two. I told him we would have to have it towed to Illinois and then rent a car to get back. I tried to pay them for diagnostics but they refused and said it was their policy to give free diagnostics and estimates. Dan said to have anybody that ends up working on the car to give him a call and he would let them know what they found. I felt really bad I wasn't give him my business, but told him I'd write a review. If I were to ever live in the area, this is undoubtedly be where my vehicles would be serviced. Dan and the secretary were very good people. I wish more shops consisted of people that genuinely cared about helping people like them.

Returning home from California, having been stationed out there the last 8-years, I was looking for…read morea local mechanic for routine repairs. They were recommended first to my parents a couple years back by our neighbors. My parents after being completely satisfied with the work they have done on their vehicles now recommended them to me. Well nothing but good advice and quick repairs. They have done an outstanding job and will continue coming to this place for future repairs. Nice Job! 5-Stars!!!

I went to get my brakes fixed because they went out. They quoted me for 800 dollars to get ALL my…read morebrakes fixed, ensuring me that they were safe and ready for the road. 2 months later my front brakes went out. I had a warranty due to the first repair but since I couldn't find the warranty paper, they denied me the warranty. They literally said that they do not keep warranty history stored, which was very annoying. So they quoted me 1300 dollars to get my brakes fixed for the second time. Which is blasphemy because brakes do not cost much to fix. Very dishonest and unprofessional service. I would not recommend anyone to get their car "repaired" here.

Tom communicated with me about my van from drop off until pick up.. The service was professionally…read moredone...I will recommend ALL my family and friends to do business at Widco Transmission!!!

We thought we had a transmission issue with our car, we brought it in to Widco, the owner checked…read moreit out, telling us exactly what the problem was (4th cylinder not firing). He only does transmission work, so we took it to our mechanic and that was the exact problem.