My overall experience was okay. The owner was extremely rude to me as a customer and to his staff…read more Customer service is important and should be respected. The customers have a mission just like the business does which is to get the job done. Edit: Yes, I did say that. As a black women, I asked a black man to help me out, that didn't mean that I didn't have to pay extra it meant to solve the issue. Kindness goes extremely far. Have a blessed day!

I used Troy several years ago and had a decent experience, which is why I hired him again…read more Unfortunately, this time was entirely different. The plan for my move changed multiple times, often with little notice. He split the move across two days, which forced me to take additional time off work. The afternoon before the move, he changed the timing again, requiring me to reschedule meetings with contractors, make alternate arrangements for my dog, and adjust loading dock reservations at both locations. He did not care how these changes impacted me, only that they made his job more efficient. I also paid extra for packing services, and the kitchen was packed so haphazardly that several boxes were falling apart from being overfilled. He didn't pack the area under the sink at all. On top of that, he left behind a number of items that were clearly part of the move--including my trash can, step stool, and a container holding several blankets--without any notice or explanation. I ended up making two additional trips to retrieve items I had explicitly hired him to move. He presents himself as an expert, but his arrogance makes him difficult to work with. If you just want your stuff moved and don't care how it happens, he'll probably get the job done. But if you need to plan around a busy schedule, value communication, or expect basic attention to detail and follow-through, I'd look elsewhere.

After at least ten successful moves with Fairfax Transfer's professional movers between family and…read moremyself, I hired them again (or so I thought). On moving day a truck from A2B Movers rolled up and upon verifying with Fairfax Transfer I was informed they were under the same ownership umbrella. In retrospect, the only clue I had was a terms & conditions email from Fairfax on A2B letterhead. While Fairfax provided two trucks (one full-size and one smaller) for my last move of a 3-level house, only one small truck showed this time. And thus began the most expensive and disastrous move I've ever had. Based on my experience, these were not professionals. On a move estimated to take 7-8 hours total they took 5 hours just to empty the first house, despite everything being packed and ready to go. Ultimately the move took 13 hours and cost over $3135 (on an estimate of $1912-2132). While the estimate called for a four-man crew, I got three men and a petite, 5'2" young lady who moved one small box at a time by hand: there is no way this was a professional mover. There was not a dolly or blanket in sight. My antique wooden desk was placed directly into the truck with no protection and was used as a platform to stack other items (and yes, of course it was damaged). I personally witnessed them dropping boxes and dragging a heavy desk across my hardwood floors. Several of the crew would disappear for long periods of time, and the guy who appeared to be in charge was argumentative about where to place items (everything goes on the first floor, apparently). Due to the lack of adequate truck space, two trips became necessary, and the crew chief made his displeasure about this abundantly clear. He then argued about which items he had to take in an attempt to finish the day, trying to leave items behind in the first house. I guess my wife - who was 8 months pregnant at the time - and I could move the stuff he didn't want to take on our own. When the crew finally left, we discovered a heavy safe it took two of them to carry had been left lying on its back in the middle of the floor, and we chased the truck down the driveway to ask them to place it upright. The boss and one of the other movers grumpily came back into the house and set it up on its base (it took two of them but I guess my pregnant wife and I were supposed to do it). Only once they were gone did we get a true sense of this terrible move. While some damage is normal in a move, I've never had so much, thanks to the lack of any kind of protection used for my items. I'm still finding furniture with scratches and pieces broken off. Several small antique tables with glass tops are just missing the glass - they must have broken it and not bothered to tell us. But I also found our bed was sloppily assembled (see photos) with the supports not fully secured underneath. The box spring on our guest bed was placed upside down, which we only discovered when pulling up the mattress to put sheets on. To add insult to injury, after all of this I received an email from Fairfax Transfer asking for a social review and I replied telling them everything that was unacceptable about this move and demanding an adjustment to this bill. For three months now, I've heard that they are "interviewing the crew," "meeting with management," and that they "forwarded this email and the claim to the operations manager directly and he will reach out." It's obvious they have no intention of doing anything to try to mitigate this awful experience, but I'd have much more respect for them if they simply said no, rather than BS-ing me for three months. Keep that in mind when you see the reply asking me to call them to discuss this or just calling me a liar. To be fair, Joe, the claims manager at A2B who handles damage claims was responsive and apologetic, but his role is limited to the compensation rate for damaged items. I have declined to accept that compensation because it requires me to sign a non-disparagement clause and I refuse to waive my right to share this awful experience, They wasted my time and my money, and may well have endangered my family with their lousy work. I will never do business with either company again, and neither should you.

On Oct 5th, Fairfax Transfer and Storage came to pick up our furniture in our kitchen, dining…read moreroom, family room and living room. The team that came that day was excellent-professional, respectful and worked promptly. They not only moved furniture but packed up china cabinets, dishes, fragile items etc. Today on Feb 13th , with our first floor renovation completed , a new crew, Troy and his team delivered and unpacked everything. Again, with respect, humor, very professionally, and promptly. We are a retired military family and have experienced many moves. I would call on this company again without hesitation. Also, another factor is we feel the cost is reasonable. Thank you Fairfax Transfer and Storage !!

I was referred to CT Moving & Hauling by coworkers who are very particular about selecting movers,…read moreespecially when it comes to handling complex or high-value items. Since then, I've used this company for every move I've made since 2019--VA to PA, then back to the DMV. Each time, the experience has been consistently excellent: professional service, nothing lost or broken, and absolutely no hidden fees. Cortez is top-tier, and I can't say enough about him or the quality of his company. Hire CT Moving & Hauling for your move you won't be disappointed.

Nothing but PRAISES for the service I received. I returned home last week to find out a tree had…read morefallen onto my cargo trailer. I contacted CT Moving & Hauling to see if they could assist in removing the totaled trailer & the answer was yes. The next day they were here prompt & ready to get the job done. So I give a STRONG recommendation if you are in the DMV & need something moved or hauled, give CT Moving & Hauling a call.

Excellent choice for your moving needs. The guys arrived on-time, worked really hard, and were…read moreextremely careful and courteous. My friends and family have done every other move for me except this one, but I think the 2 guys moved my stuff faster than 4 or 5 of my friends/family. The imoversusa is a small business. You can call them directly or book their moving service through Uhual.com (though it takes a 20% cut).

Scheduled the service through (Uhaul)Movinghelp.com, over a week before needing to relocate my…read moremother from Virginia to NC to live with us. We saw the reviews gave "5 stars" and decided this was the company to go with. We called, texted Imoversusa, LLC.Phone number: (301) 254-7707 up until 30 minutes before the scheduled arrival time. No response. Added stress for no reason. At the very last minute we were able to find Clean Cut Movers to help!

I found this company on Angie's list and contacted them to move some items for me in September…read more2015. During the process they damaged a door frame, some drywall and molding in my home. We came to an agreement that they would discount $50.00 from the bill and we both move on. I just figured I would never use them again or give them a recommendation. One month later, I discovered that the owner of the company Erick Santos used the information on the check I used to pay them and attempted to defraud me of $4000. If it wasn't for my credit union, catching and reversing these fraudulent transactions I would've been out $4K. As a result I had to close my checking account. Hindsight is 50-50 but a quick google search of the name Erick A Santos will reveal that he was charged with check forgery in the past. YMMV when using this company, please be careful when letting these criminals into your home.

I used them this past weekend and was extremely pleased with the service. Erick kept in contact…read morewith me before and between transporting my items. He was also very patient while my leasing office was taking forever to give me my keys. They were quick, yet took more care with my items than I ever would have. They made sure to lay mats in the areas where they were walking through my apartment to ensure they did not dirty the carpet. There were a few items I needed to throw away and they took care of it without a charging me much extra. This was a steal given the services and the price. I highly recommend them and will definitely use them again, whether it be to move or for junk removal.

Showed up on time, moved efficiently and quickly. Did a great job and the 2 guys they sent were…read moresuper nice, friendly, and thoughtful of the move. I would definitely use Strongmove again, both the movers and customer service in getting a quote and booking my move; was done with great care.

Very organized and communicative company…read more David and Quan helped us empty a storage pod into their moving truck in order to move into our new place. They were fantastic. Of all the options we considered, they were a very good value for the job we needed done.

Without using hyperbole, for something intrinsic to a military family as movers, I would say A Plus…read moreMoving & Contracting is the ABSOLUTE BEST moving company (for value) we have EVER used. COMMUNICATION: I was incredibly skeptical in finding a moving company via YELP. My go-to movers in Washington, D.C. have always been Bookstore Movers and they were not available on my date and time. So I went to YELP with a great deal of hesitation. I don't use YELP. Literally my previous review was for a moving company. Aaron with A Plus Moving & Contracting quickly responded to my generalized post requesting movers. He was very communicative -- literally messaging me within minutes of my post. (By-the-way, he was just as communicative throughout the process.) PRICING: Aaron quoted me $110/hour for two movers. Labor only. No up-charge or set minimum for labor. He did not charge us for a moving truck, which is baloney because if you don't need a moving truck why should you have to pay for it?!? He only charged for his work. He did charge for one hour of travel but that is standard in the business. TIMELINESS: You know how movers "milk the clock" because they want to be paid more?? That was not Aaron and his team. His men arrive on time (!!), even 15 minutes early (are you kidding me!! mover arriving early), and they worked diligently throughout the 2 1/2 hours we needed them. Aaron himself came along with one more guy -- for a total of four guys -- to help with our bulky Restoration Hardware bedroom furniture at the end of the two hours. Aaron did not charge extra for having four movers. ATTITUDE: I think, in life, attitude is everything. Aaron and his team were professional, courteous and hardworking. I am just so impressed -- and we were able to contrast that ONSITE because the building we moved into had EIGHT (!!!) moves the day we moved in so I was able to contrast what our team did verses other movers. PROFESSIONALISM: Nothing broke. They are insured. Everything was placed exactly where we wanted them without complaint. OVERALL IMPRESSION: We are a military family and so we move a lot. My husband moved at least four time in the last ten years -- and because I work in politics, I have moved 15 times in the last 20 years -- so we have a substantial base of being able to evaluate movers. I would recommend Aaron for almost anything. He is an honest person. WE HAVE NO RELATIONSHIP WITH AARON. WE NEVER MET HIM BEFORE. HE IS AMAZING. USE HIM. YOU WILL NOT REGRET IT.

Please listen to the reviews about bad business. This guy is a scam artist!!!!!! Please save your…read moremoney and use more reputable service. The few bucks you save is not worth it I promise. On top of them charging us for hours we didn't use (they never communicated there was a minimum requirement for Saturdays), one of the guys came almost 40 minutes late smelling and looking like yesterday. DO NOT USE THIS COMPANY!!!!!

They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

I was hoping a negative situation would turn out to be a positive based on how the situation was…read morehandled by the company when notified. This my experience. I had the company come out on 09/20/2025 what an experience not in a good way. As I was leaving, I was shocked to see my entertainment center at the entryway of the complex (broken in parts). It literally fell out of their truck. Of course, in a panic, I frantically park my car to move it the best I could out of the entrance to the complex before any cars tried to leave. I reached out to the team that left and was told they couldn't come back for 45 minutes. I immediately fired off emails stating what happened. My entire day was ruined because I had to stick around to see if the items were going to get picked and I felt the need to drive around to see what else dropped out the truck. No surprise as soon as I finished pulling the entertainment center to the curb and getting back in my car, I turned the corner out of the complex to find a large piece of a computer desk in the middle of the road near the major intersection. I went into another panic because cars were running over the board and I was afraid it might flip to hit someone's car. I again raced to park to see if I could run out into the middle of the road before cars came but the piece was run over several times that it landed in the worse location with the view being blocked by oncoming traffic from the opposite end. I couldn't get a grip on the board because cars were coming so I'm literally in the road trying to kick the board to the side of the road with my foot (yes it was painful). Luckily, one car saw my efforts and stopped. It was not a cool temperature day and I'm no spring chicken (which I'm surprised I didn't have any health issues from the adrenaline, embarrassment, frustration and desperation to move these items). Since I couldn't leave this heavy board on the side of the road, I'm literally trying to carry this wood board back to where the entertainment center fell out the truck (definitely not a short walk). It was exhausting and humiliating to run around and lift items that should've been hauled away given the amount paid for just a few items. I finally was able to speak with a representative who made an offer based on my troubles created by their team. I agreed to the offer from the representative and waited what is more than a reasonable time period (9/22/2025 to12/2/2025) without any luck. While there are things that can happen when the team is working from one job to the next, it is more important how the company handles the issue with the customer that can change how the overall experience is viewed. It makes the difference in showing that a small company stands by it's service and sets it aside from the bigger companies. Unfortunately, I was extremely reasonable even when the worker was going to lose a week of work for the incident. I was completely against this in today's economy and just asked that improved quality standards be in place so it doesn't happen again. I understand the workers are doing this all day so things are going to happen. Again, it's not about what happened during the service as the biggest issues, it's about how it is handled by the company. I do everything I can to support small businesses but I think the more I do the more problems I experience. As someone who wants to extend as much grace as possible, the constant waiting on the USPS at this point is beyond reasonable. Nevertheless, I wish the company the best and hope they take this as a lesson learned to improve how to resolve issues immediately. I didn't expect to be part of the crew that day with having to move my own heavy items out of the street when I paid for someone else to do it.