We celebrated birthday dinner at the Beauport restaurant. We were able to get a table overlooking…read morethe water. We had to wait 20 minutes but they allowed us to go to the roof deck/pool for a beverage while we waited.

Beautiful location but do not recommend staying there overnight. Restaurant was good but hotel very…read morepoorly managed. Pool is over run by day passes the hotel sells for $20 meanwhile I paid $600/night and couldn't get a seat. When spoke with manager was dismissed and said they are paying guests also. She also lied about their policy. Trash on roof from rooftop guests in photo.

Went north to be with family during a very trying time. I…read morearrived mid afternoon to check in. Walked into a rustic historical local bar that stood still in time. Checked in with a very friendly barkeep. A young man who I now call a friend. Went to my room and found it super clean, neat and well tended. I went to the bar got introduced and immediately felt like family. Although they don't serve food, they recommended all kinds of restaurants to attend in the area. This is a great bar/inn, just a great place to hang your hat while traveling lightly.

I considered this a highlight of our coastal Massachusetts trip -- mostly because of the…read moresignificance of this establishment - we even overnighted above the bar and the accommodations, while dated, were safe and clean! Despite the historic significance of Gloucester's beginnings in the 1620s, this bar became the model for the set used in filming the movie, The Perfect Storm, and the actual bar frequented by the characters portrayed by actors in telling us of the list lives of the fishermen aboard the Andrea Gail. Among so many others, their names are further memorialized nearby at a sculpture of a fisherman at the wheel and dedicated to they that go down to the sea in ships..."

Truly a jewel of an Inn in Gloucester with amazing views in every direction. The Proprietress is an…read moreabsolute angel and gladly and kindly went the extra yard to make me feel extremely welcome while I was visiting. I'd give more stars if I could. Thank You Elizabeth. !!!!!

The view is phenomenal, location is ideal (5 minute walk to Good Harbor Beach), the staff is beyond…read morefantastic (accommodating to a high maintenance person - ahhh -- how rare is that?), the guests are friendly, the pool is clean, each room is unique .......when will summer come back so I can return??? This is by far not high end.....but it is as close as I get to camping.

First, you gotta be ready for something a bit different. Quirky, I believe, was used in a previous…read morereview, and the word fits. Location is fabulous. We had a view from the second floor across the street to Gloucester Bay and the famous mariners statue. Downtown is a short walk in one direction, and the bridge that is seen on Wicked Tuna a short walk in the opposite direction. There is a fabulous waterfront park a short distance away with beautiful views for a hike. We did not use our car during the visit. Since they had availability, we were taken on a tour and were able to choose our room. Everything was in working order, with the room very large and comfortable. We stayed over Wednesday night and the evening "sing was directly below our room. I was reminded for some reason to call and catch up with my sweat lodge hippy quaker sister and see how she was doing (just fine thanks). I am sure it was our imagination, but the following morning we heard something scurrying across the roof. My wide asked if I thought it was the famous muffin bunny. I checked the door, and there was the muffin basket. We really enjoyed our stay at the Inn, and in Gloucester. If you visit the Inn, and are staying on the second floor, pack light as the stairway is a bit steep.

Quirky and delightful! Paul is a character. Be game for some silly joking and long conversations --…read moreit'll be fun, promise. Paul's "muffin bunny" brings muffins and milk in the morning. Rooms are charming. Lots of exposed beams, old-fashioned bed with a very firm mattress. The window A/C are plenty cool enough, and we were there during a super hot & humid week. The location is perfect. Across from the harbor, very very close to a beach where you can swim, and you can head right to the walkable downtown area.

Very clean the sheets and towels smelled nice and clean even the room Everytime we went in the room…read moreit was pleasant nothing fancy but I liked it a lot Beautiful view from balcony

I'm extremely disappointed with how Ocean House at Bass Rocks handled our reservation during the…read morerecent coastal nor'easter. My friend and I had a two-night reservation, and when the storm was forecast, I proactively contacted the hotel before our stay. I simply asked if we could move our reservation a few days, from Sunday-Tuesday to Tuesday-Thursday, so we could still stay at Ocean House after the storm passed. I was even willing to pay any difference in rate. That request was denied, and I ultimately had no choice but to cancel the reservation. Afterward, I reached out a second time to try again & explain the circumstances and ask if they would consider a goodwill gesture, such as a credit toward a future stay. I was told again that they would not make any exception. I completely understand that hotels have cancellation policies, and I'm not upset that they have a policy. What disappointed me was the complete lack of flexibility or customer goodwill during an extraordinary coastal weather event, particularly when my original request was simply to move the reservation and keep my business. As someone who travels and has hotel stays frequently for my full time job, most hotels go above & beyond to accommodate if the request is reasonable. I genuinely wanted to visit Ocean House, and this experience has unfortunately changed my impression of the hotel & their management. A little flexibility in an unusual circumstance would have gone a long way toward creating a loyal customer. The lack of customer service, empathy, and un-willingness to do the right thing for their guests during an extraordinary situation is extremely disappointing.

This spot is not a lot of things…read more It's not luxe. It's not shiny. It's not white glove - at all. That's across the harbor. Here's what it is. A working boat yard and marina. A throwback. And yes, a little beaten up. Rooms small, but comfortable. Hot water. Cold beer. Big pool. Amazing location. Attentive front desk staff. Free coffee at front desk. No chocolates on your pillow. This is Gloucester.

Beautiful view of active marina.a great find on our trip to gloucester. This hotel is right next to…read moreone of the marinas but very quiet! They do have a restaurant onsite but it is closed certain days and we were there then. The rooms are being redecorated and we were lucky to get a first floor room. The only draw back is that there is no elevator so if you. We'd assistance hope there is a first floor room. The staff were gracious to accommodate our needs. The staff were extremely friendly and helpful.

Great homey feel. Had an amazing stay at Blue Shutters Beachside resort in Gloucester Ma. Tony…read moreand Patty were amazing host, we felt like we were visiting family for the weekend. They were very fun to talk with and they told us about the best places to sight see and enjoy fine meals in the area. The home was very warm and cozy and full of so much history. We had an amazing room with great view of the ocean and beach when we up. We are already planning a return trip with family for later this fall. Thank you Tony and Patty for a great getaway. Mike Ballos

My wife and I have stayed here multiple times. The staff is so welcoming; the rooms are lovely and…read morethe location across from the magnificent Good Harbor Beach is amazing. Owners Tony and Ed are so gracious -- we consider our stay so terrific. If you want a lovely experience, you definitely should consider staying here.

Had a lovely stay. Room was clean and good sized. The king bed was comfortable while the deck and…read moreocean sounds were also very relaxing. The desk folks were helpful and pleasant. Housekeeping was immaculate and responsive. This is a location central to everything: stores, restaurants, breakfast places, and, of course, Motif #1. Only negative was that the Hideaway opened the day we were leaving so we weren't able to avail ourselves of that during our stay. Otherwise, gotta rate this place an eleven out of ten! Will definitely be back!!!

Gorgeous town Gorgeous views…read moreTiny and I mean TINY room (room 1) Restaurant literally next door Gorgeous little shops near by Friendly staff and passer bys SUPER CLEAN

I rarely write negative reviews. No one is perfect and things do go wrong sometimes. With Captain's…read moreBounty, when things went wrong, the hotel became very defensive and denied any accountability, and turned it around and blamed it on the customer. I have been waiting for two weeks for a refund and an explanation/apology, the hotel simply refused to respond. On 07/03/2026, I and my three young children arrived at Captain's Bounty on the Beach for a two night stay for the July 4th weekend. Unfortunately, we had to cancel the reservation because there were wasps inside our room. Specifically, there was a dead wasp on the bathroom floor upon our arrival, which was unacceptable because hotels are expected to check the room right before guest arrival. Disgusted, I immediately picked it up with a tissue and flushed down the toilet. Subsequently, we saw another 6 wasps in total and I was scared that it would fly so I quickly caught it with tissue and flushed down the toilet. I did not think to take a picture for evidence because I and my children were scared. Because the wasps are dangerous and especially my children are young, we did not feel safe to stay for the night and had to cancel the reservation, which was very disappointing as we drove almost two hours to get to the hotel and we were left without a plan for the holiday weekend. I wanted a refund since we had to cancel the reservation for safety reasons. I spoke with the front desk, who immediately insinuated that we wanted to cancel because we didn't have an oceanfront room, which was not the reason for the cancellation; the wasps and our safety was. The hotel has two separate buildings, one is right on the beach, and the other one is across the street next to a historical cemetery. It was not ideal but I would not cancel the reservation just because of that and lose our money. Unfortunately the wasps were just too much for our family to make it work. In the written communication that followed, the hotel kept forcing a point that the location was the reason for the cancellation, while demonstrating no accountability for having wasps in their hotel room, which is a completely unacceptable safety hazard. The hotel also questioned my honesty by pointing out that I took my children to the beach that day. Seeing wasps in the room was a shock and our vacation was not going the way we hoped. We all felt unsafe and disappointed. However as the mother and the only adult, I am responsible for my children and had to make sure they were affected as little as possible. Also I don't tend to act on impulse and usually take my time to think things through before acting. It was a long drive on a hot day and I tried to lighten their mood and let them spend some time at the beach while I thought things through what the best plan was for my family, and the conclusion was that we could not see ourselves sleep in a room with wasps at night. The fact that the hotel uses this against me was absurd and shows the absence of compassion. We paid over $900 for nothing but disappointment and a waste of our family's time. Admitting no fault on their end and refusing to refund our money, the defensiveness the hotel demonstrated is a clear indicator that they do not have customer's best interest at heart and aren't willing to take accountability when they should have. Keep accusing the customer and shifting blame onto the customer is not how a business with integrity should operate. Being treated this unfairly as a consumer, I am deeply disappointed. The hotel kept saying no wasps were found later. But that has NOTHING to do with what we experienced as an individual customer and the hotel has not accepted any responsibility for this. In addition, the hotel was able to rent the room out Saturday night, but still refused to refund my money, which made it even more disappointing. It's easy when everything is smooth. However it's when there is conflict that the true color shows.

Excellent. Location could not be better and we snagged an ocean front for night one. The room and…read morebathroom was spacious for Cape Ann. The bed was like sleeping on a cloud. The rooms outside deck was spacious and the ocean water lapped on the sand and rocks below. The staff was absolutely great. Friendly, accommodating and competent. The view was of the open ocean, Bears Neck, and back beach. Awesome. The 4th of July Parade walks right by the hotel and the Bonfire is a 30 second walk away. Bears Neck and the many shops, restaurants, lobster pounds, art dealers, jewelers, artist, glass blowers and more is a very short walk away.

Room was fine. Price is somewhat reasonable. However, I'm not thrilled with this concept of remote…read morecheck in/check out as a business model. Would it really break the balance sheet to have an on-site manager at a front desk? No, it wouldn't. Not sure if I'll ever book another room here again now that I know the owners don't hire humans.

The best part is the location, directly across the street from Front Beach. The worst part was…read morecheck-in. When we arrived, the door was locked, directing guests to use the info in their text or email to access their room, or to call the phone number on the door for 24/7 service. I hadn't received check-in info via text or email. When I called the number, it went directly to voicemail twice. Fortunately, a current guest of the hotel let me follow him in, and a housekeeper was able to get me the information I needed to access our room. It was two hours and twenty minutes past check-in time when the text arrived with check-in information. When I replied it would have been nice to have the check-in info prior the check-in time, or the phone answered, the person who replied said they were doing laundry out back and did not get the call. Another couple was experience the same issue as I attempted to check-in, so I believe this was not a one-off problem. If they're not going to have a lobby and front desk, I think they really need to have someone actually answer the phone and/or reply quickly. Our King Oceanfront room was on the second floor, leading onto the deck that seats thirty. We were the only ones using the deck, fabulous for watching the sunrise. but I would not have loved looking out at thirty people using it, between us and our ocean view, during a busier time of the season. I'd recommend getting a room on the third floor for the view and to avoid hearing people above walking. On our second night, guests were in the adjacent room and it felt like they were in the room with us, we could hear their television and every word they said. The walls are thin. The bed was very firm and the pillows are large and extremely firm. We found it very uncomfortable. I was very excited to stay here; I grew up in Rockport, going to Front Beach with my grandmother, and looked forward to being at this location and checking out the new hotel. We'll try a different place next time we visit.