We've had multiple experiences as Atlantic Well customers over the last 12 years and on every occasion, Ron - and now Jon - and the crew have been top notch. Just a few examples: One time, Ron came out on a cold December 30 to get our then 15 year-old geothermal unit up and running. Another time, he walked me through how to correct an error condition - over the phone - and then refused to bill me for his time. Most recently, a power surge knocked out the pressure shutoff control on our well pump, leaving us with a cellar covered in water. I called the office at 7:00 AM and got a call back at 7:30. Their tech Jim was here by 9:30 and the repairs completed before 11:00 AM. Oh, yeah, and this was on the Saturday of Hurricane Lee! Talk about responsive customer service! Seriously, who does that these days?!? If you have a well and.or geothermal heat/AC, Atlantic Well is definitely the way to go. read more