I was told what to expect through the whole process. It was not long and Dr. Whitten was very…read moreknowledgeable and took time to answer questions. They even set me up with a follow-up eye doctor

I have had Lasik done here, and they are friendly easy and very good. I was surprised how quick the…read morewhole process is. And my vision is really great after Im about two weeks after and everything is good.

From the initial phone call, I knew I was at the right place. The staff is very friendly and…read morehelpful. The doctor was wonderful. They all seem to truly care.

Called this morning to schedule a appointment and I'm a new customer. Was assisted by Kim who was…read moresupper efficient and very friendly in helping me find a quick appointment that fit within my schedule. It's always nice to get friendly phone service when making an appointment.

Excellent medical care. Very nice staff. Thank you!read more

Well it has been 2 weeks since I had LASIK done and it has been a life changing experience so far…read more The staff has been wonderful, and the procedure went super fast. Dr. Mullen was my doctor and I he seemed very through to make sure I was a good candidate and that the procedure was going to work well for me. they used more fancy eye equipment and doohickeys then I've ever seen for measurement. I know they are using some new laser tech (sorry don't know the name) but it was able to correct some of my astigmatism so thing have been really clear too. (there is some haloing at night but they say it will clear up in a few months. really look forward to swimming later in the summer, but I've enjoy riding my motorcycle and using regular sunglasses. The price was very affordable (to me anyway) for the new procedure. Was glad I was refereed to him and his staff.

I've been a patient here for several years now. I have been pleased with their services. I used to…read morego to another location but they no longer had anyone that accepted my vision insurance and I started going to this location when they were at St. Mary's Hospital and now here. The staff here are friendlier than the previous location. I'd like to see more choices of eyeglass frames to choose from. I'd also like to see them have emergency appointments available. I had an eye issue and had to wait over a week to get an appointment. Hence, the longer healing time.

CATARACT SURGERY + RXSIGHT LAL (light adjustable upgraded lens) IMPLANTS..... 4 months later healed…read moreand locked in... MY COMPLETE REVIEW: Surgery at Huguenot location smooth but I can also vouch for the complete lack of communication. You can't reach anyone directly after surgery (endless route of ringing back & forth to switchboard) but you can leave one message in general mailbox ( waited forever with no return call more than once). I definitely feel NOW I was not given enough information beforehand regarding the implants + the followup + the results. I can NOT speak for other possible lenses (toric or multifocal) since I previously had lasik and the LALs were my only choice of an upgrade versus standard. Can I say that my vision MIGHT have been the same or better with STANDARD implants? My goal was to eliminate the multiple pairs of readers and see well up close. I should have been told that to see REALLY well up close means ABSOLUTELY NO MID TO FAR RANGE OF VISION AT ALL. I second the lack of communication: for instance, I wasn't told until post op that all my adjustments would be elsewhere with an optometrist at a different- further- location. My postop printed info said to use drops for sev weeks and at followup I was asked if I discontinued them after a week. Everyone had a different take on wearing the goggles. KNOW THAT YOU MUST WEAR THE UV GOGGLES INSIDE AND OUTSIDE while awake. NO STANDARD SUNGLASSES. NO CHEATING. I encountered bigger problems with the communication at the Shortpump branch regarding adjusting my vision (very scary). Their goal is 2 adjustments and 2 lock ins (most everywhere else does 3+ adj or poss more). My honest impression is that THEIR end goal was for me to meet minimal LEGAL driving range-which is only mid range. I was also told that I could keep a spare pair of glasses for driving in my car to read the dash if I got transitions BUT the rx I received was apparently for readers. That will NOT help me see the dash unless I'm parked. Like I said: communication problems. All these weeks of appts are scarce so know your transportation MUST be completely flexible and wait times WILL be lengthy. Also each followup involves major dilation so you really need to have someone drive you. Would I recommend these LAL "upgrades"??? They are VERY pricey and results not NEARLY as adjustable NOR clear as the hype. Forget about test driving your new eyes and fine tuning your vision:( and just pass on these things because from others I've personally talked to, you get same (some better) MID TO FAR vision with standard implants (without doing the four months of 24 hr uv goggles and visits). You will need readers most likely for NEAR vision with standards. Bottom line: I was REALLY hoping for better than the limited vision I now have and I STILL NEED READERS for very closeup (which was my primary goal). Also I might mention I DID opt for mono pre surgery (dominant eye far & other eye near) but now? No more sky watching for my distant eye (blurry stoplights and blurry moon). Close vision IS better than before but still meh (told if I went closer then I would have to "sacrifice" any mid to far range). For VERY close work I DO need readers (eg splinter removal which was my original goal since I do fine artwork, beadwork & jewelry). Night driving? Same or maybe worse than with cataracts-still scared to drive at night. I should mention I'm really having a hard time with constantly dry irritated eyes - which I've SINCE heard is a significant problem with these LAL lenses- specifically if you've ever had a previous problem with dry eyes. Yes. I did. I mentioned that. Nobody said that it would be SO much worse after the LALs. BOTTOM LINE: Can't speak for Toric or Multifocals BUT Personally I HAVE NOT SEEN ANY BENEFITS TO THESE LAL upgrades FOR THE VERY LARGE AMOUNT OF MONEY AND TIME INVESTED. Hope this is helpful for those making this very important decision. Best wishes.

This place, the staff, and my two favorites Dr. Domagola and Dr. Brown, are absolute lifesavers! I…read morewas shocked to see this location have such low reviews, but I see now that much of that dissatisfaction has to do with the cost of basic eye exams. That's not what I used it for. I did not have an "eye doctor" in RVA. Basically all hell broke loose in my eyes and my regular providers didn't know what to do. I was able to get an immediate/emergency appointment with Dr. Domagola, who was absolutely amazing. Thank goddess for her. She put me on a course of treatment that gave me relief for the first time in a week, and thanks to a thorough and timely follow up, referred me to the cornea specialist Dr. Brown, whose office reached out immediately and got me in the next morning. I was blown away by Dr. Brown's competence and bedside manner; she took great care to put me at ease, explain exactly what was happening, and how she's going to treat it. Both doctors left no question that I was in kind, capable hands. Every staff member from the front desk receptionists to the friendly techs who have evaluated me have been compassionate and helpful. I also think it's badass that both my doctors here have been women. I will never go anywhere else for family's eyes. Thank you VA Eye Institute, Dr. Domagola, Dr. Brown, and their teams!

What do I have to do to have my prescription sent to my pharmacy? I've called three times and left…read morea message in the portal. I am three days late in my treatment.

We came because of Dr Kish. He has been our eye doctor for years and when he left Eye Institute, we…read morefollowed. We come from Fredericksburg.

The receptionists and appointment makers for the Women's Health Clinic are the most disgruntled,…read moreunfriendly and nasty personnel I have ever had the misfortune to have to interact with at a medical office. They act like they are begrudgingly doing you a favor by scheduling appointments and doing their job. It is as if you, the patient, are bothering them by calling for appointments. They are like this in person and on the phone. I am sick of being treated very poorly by these nasty hateful support personnel. Patients should not be subjected to such disrespect by these MCV employees in order to get assistance. Cant wait to find another doctor

I went to the urology center for a testicular injury that occurred during the Iraq War that now…read morerequires attention. PA Ambrosino sent in a student to surprise me and knowing I'm a veteran with blast TBI she mocked me for being socially isolated and laughed at my sexual inactivity. I walked out. The PA and VCU refuse to respond to the dashboard and patient experience messages. I don't know if she hates men or veterans but don't go if you need help.

Would not recommend this practice. I had to reschedule my appointment 2x and the last time, they…read morecanceled the appointment because I couldn't find the location and tried to call with no answer. I got 2 voicemails saying the new appointment I booked was canceled and they didn't want me as a client. I can't and won't recommend this practice to anyone.

I have been going to this practice for several years now. I always see Dr. Schlieper and I love…read moreher. She takes the time to listen to my concerns and is polite and super knowledgeable. I dont have any major eye issues however I do go yearly to update my contact and glasses prescription and have never had an issue. The wait times can be a bit long at times, however never been a consistent problem. The staff are all very friendly and helpful, and I feel like overall I get great care. I like them so much I referred my husband to them, and he goes here yearly as well to see Dr. Schlieper.

I went here on recommendations from reviewers. When I got there no one was in the office. I tapped…read moreon the plexiglass and they got angry at me for doing that. Dr. Pradham was nice but she said my problem was mites in my eyelashes. Sold me a little can of foam for $16 which didn't help me a bit. Took the prescription for my glasses to Costco and they were terrible. I went to another eye doctor and they got the correct prescription and now I see fine. So now I get emails from her selling her books. The a couple of weeks ago I got an email saying I owe them $100 for missing an appointment. I had canceled that appointment when I found out the prescription was wrong. I never received a reminder email or phone call so I called and they reluctantly said I would not have to pay.

The office was most responsive to my need for an appointment and got me in quickly. Dr. Pradhan was…read moreprofessional and listened to me. I felt heard and understood. Highly recommended.

Eye care. The office is spotless. The team is friendly, thorough, and highly competent.read more

My 17 year old had an eye procedure with Dr Monroe today. This practice is full of wonderful people…read morewith top notch customer service! Everyone from the door to the surgery room is so pleasant. I wish they were specialist so we could experience this every eye appointment. Today her procedure went well. Fast and informative. I stayed in the room during for support as she is 16 and they let her know what to expect in a detailed way she could understand but also kept her informed in the room. Overall I would go to them for anything with my eyes or my children. Highly suggest you looking them up for a specialist.