I was told what to expect through the whole process. It was not long and Dr. Whitten was very…read moreknowledgeable and took time to answer questions. They even set me up with a follow-up eye doctor

I have had Lasik done here, and they are friendly easy and very good. I was surprised how quick the…read morewhole process is. And my vision is really great after Im about two weeks after and everything is good.

I went here on recommendations from reviewers. When I got there no one was in the office. I tapped…read moreon the plexiglass and they got angry at me for doing that. Dr. Pradham was nice but she said my problem was mites in my eyelashes. Sold me a little can of foam for $16 which didn't help me a bit. Took the prescription for my glasses to Costco and they were terrible. I went to another eye doctor and they got the correct prescription and now I see fine. So now I get emails from her selling her books. The a couple of weeks ago I got an email saying I owe them $100 for missing an appointment. I had canceled that appointment when I found out the prescription was wrong. I never received a reminder email or phone call so I called and they reluctantly said I would not have to pay.

The office was most responsive to my need for an appointment and got me in quickly. Dr. Pradhan was…read moreprofessional and listened to me. I felt heard and understood. Highly recommended.

I had LASIK in 2002 with excellent results. My stigmatism eventually came back and I required…read moreglasses again, but my vision is no where near what it was before.

Extremely pleased. After wearing heavy prescription glasses for 50 years, I was delighted to find…read moreout that I was a candidate for Lasik surgery. Every one of the staff were very professional and I felt completely at ease. They answered all of my questions so I couldn't wait for the surgery. I couldn't believe that I could see right after the surgery without glasses! It has been so nice to be able to apply makeup without squinting in the mirror, taking a shower and being able to see the soap and going to the beach without glasses. Dr lipstock did a wonderful job. I couldn't be more pleased.

I went to Virginia Eye Institute on Aug. 19 because of irritation from a stye. During my initial…read morevisit, Dr. Jason Chiappetta told me he did not want to prescribe any ointment until I was evaluated by a surgeon in the same office. I was referred to Dr. Bearden and was specifically told to bring a driver to that appointment. I saw Dr. Bearden on August 26, approximately 45 minutes after my scheduled 3:50 p.m. appointment time. After the evaluation, Dr. Bearden essentially told me the same thing I had already been told during my previous visit. The only difference was that he prescribed an ointment to be applied three times a day and asked me to return in three weeks to see how it looked. What is especially frustrating is that I was charged another copay and my insurance was billed for what felt like essentially the same evaluation and information I had already received about a week earlier. I do not feel that the second visit provided enough additional care to justify another office charge. Based on this experience, I am extremely dissatisfied with Virginia Eye Institute. I would not recommend this practice based on how my appointment was handled and the way I feel my insurance was billed. If I could give less than one star, I would.

Dr ****** has shown no real interest in my issues, had laser surgery to remove white film over eye…read moreafter having cataract surgery two and a half years ago. He treated it w laser and has made the white floater now cover my vision at will. The laser did not correct the issues, I have to wait another month before he gets access to laser and can fix this issue. I told his nurse it is very difficult to see, especially drive w this white floater coming over my vision at will. They told me I hv to wait until he has access to laser!

This place, the staff, and my two favorites Dr. Domagola and Dr. Brown, are absolute lifesavers! I…read morewas shocked to see this location have such low reviews, but I see now that much of that dissatisfaction has to do with the cost of basic eye exams. That's not what I used it for. I did not have an "eye doctor" in RVA. Basically all hell broke loose in my eyes and my regular providers didn't know what to do. I was able to get an immediate/emergency appointment with Dr. Domagola, who was absolutely amazing. Thank goddess for her. She put me on a course of treatment that gave me relief for the first time in a week, and thanks to a thorough and timely follow up, referred me to the cornea specialist Dr. Brown, whose office reached out immediately and got me in the next morning. I was blown away by Dr. Brown's competence and bedside manner; she took great care to put me at ease, explain exactly what was happening, and how she's going to treat it. Both doctors left no question that I was in kind, capable hands. Every staff member from the front desk receptionists to the friendly techs who have evaluated me have been compassionate and helpful. I also think it's badass that both my doctors here have been women. I will never go anywhere else for family's eyes. Thank you VA Eye Institute, Dr. Domagola, Dr. Brown, and their teams!

What do I have to do to have my prescription sent to my pharmacy? I've called three times and left…read morea message in the portal. I am three days late in my treatment.

From the initial phone call, I knew I was at the right place. The staff is very friendly and…read morehelpful. The doctor was wonderful. They all seem to truly care.

Called this morning to schedule a appointment and I'm a new customer. Was assisted by Kim who was…read moresupper efficient and very friendly in helping me find a quick appointment that fit within my schedule. It's always nice to get friendly phone service when making an appointment.

I followed the instructions to not wear contacts for 24 hours. I took time off of work, wasted gas…read moreand time, only to be left in the lobby and ignored. I arrived early because I anticipated that there would be paperwork to fill out and didn't want to waste anyone else's time (see how that works)? I was completely ignored for almost 20 minutes. When they finally realized I was there, I was given an "intro-to" video to watch (finished it in 5 minutes), and then was promptly ignored for another half hour. I could barely hear the video because the employee who gave it to me was very loudly flirting with another client -- I could hear everything they were saying with the door closed. Hey hon! I don't blame you. He was adorable. But don't ignore your other clients for 45 minutes. It didn't seem like their flirtation would wrap up anytime soon, and my time is valuable too and had other places to be, so I left. I received ZERO follow-up emails or phone calls. No apologies for wasting my time. Do better, Lasik Vision Institute. I'll find more professional Lasik providers.

Can't say enough great things about this place and the staff. Very kind and professional.read more

I have been a patient with Dr. Billmayer for years and I cannot say enough good things about her…read moreand her staff. They are patient, attentive and they ensure your questions are answered. I have a complicated eye condition which came about under Dr. Billmayer's care and she was quick to dig right in and help me figure it out, recommend me to the right professionals for care and I cannot put into words how thankful I am to have had her and her staff help me through this. If you are in the market, please check out this practice, you'll be glad you did!

Was seen very quickly when I needed new lenses and was very pleased with the results. I am a picky,…read morewell informed aficionado when it comes to eye-wear and Envision tended to my every need. Dr. Billmayer was *very* knowledgeable and did things to help me transition from single vision to progressive lenses that others hadn't in the past. I now am in a multi-focal contact that is amazing. On top of that, Andrew the optician called around to get me replacement lenses for my old glasses frames in a couple of *days* instead of weeks. And he did so by tracing my frames instead of taking them. Brenda was also very helpful in getting me started and making me feel welcome. You can try to purchase $40 glasses online, but beware of what you might get. And the staff at Envision will more than earn your business.

Excellent medical care. Very nice staff. Thank you!read more

Well it has been 2 weeks since I had LASIK done and it has been a life changing experience so far…read more The staff has been wonderful, and the procedure went super fast. Dr. Mullen was my doctor and I he seemed very through to make sure I was a good candidate and that the procedure was going to work well for me. they used more fancy eye equipment and doohickeys then I've ever seen for measurement. I know they are using some new laser tech (sorry don't know the name) but it was able to correct some of my astigmatism so thing have been really clear too. (there is some haloing at night but they say it will clear up in a few months. really look forward to swimming later in the summer, but I've enjoy riding my motorcycle and using regular sunglasses. The price was very affordable (to me anyway) for the new procedure. Was glad I was refereed to him and his staff.