Beware of this business! I delivered a 2000$ regulator for service to the owner. Weeks later, it was still not finished, owner blamed it on the part supplier. OK, we agreed on another month to finish the job. Went to the store days before I had to leave for Europe for a longer period of time - equipment still not finished, owner claimed to still be awaiting the right parts from Europe. He convinced me to leave the equipment with him, to have it ready when I came back. After a few weeks, I called him from Europe a few times to find out how the work was going. The owner very annoyed with me, started to be rude, and eventually hung up on me. Called again after a few days, but my number was now blocked, and I couldn't get through.
After a year, I walk into his store, owner is very surprised to see me, claims he can't find my reg, but promises to reimburse me with similar equipment or cash. Additional couple of months pass, now the excuse is that family member is hospitalized, still trying to find some suitable equipment to trade me. Eventually, after 1 1/2 year, I went down to the courthouse to get papers to initiate legal action and claim against Atlantic Scuba. Filled them out, and went to the shop to serve him. I walked in the store, walked straight into his workshop, and there I found my regulator sitting right on the table. A little more scratched up, with a couple of high pressure hoses missing, but happy enough to see it, I snatched it off the table and took off. He probably had it the whole time, but didn't want to return it.
A couple of months later, Planet Scuba in Bangkok serviced and upgraded my regulator within days, having no problems receiving the right spare parts they ordered in Europe. read more
