Dr.Cho saw me right away after my urgent care doctor contacted him. After my full colonoscopy the doctor was very detailed in telling me my symptoms and possible causes. Very professional, plus everyone was very friendly. 5 stars!!
I had to re-rate my experience here after seeing a new claim to my insurance billed by an anesthesiologist that never even saw me. I called the office to ask about it but was given the run around 2x before I brought my insurance into it and the office admitted it was a mistake and will process the return that my insurance had already paid. Having lost my trust in the way this office handles paperworks, I called again a week later to follow up, but the doctor wasn't there so I asked the front desk to help me leave a message. She replied that she couldn't because she might lose it...and for me to just call back next week. Lose it?! Why do you work there if you're telling patients you can't even take down a message?! I had my insurance follow back about another week later and they were told now by the billing department that my insurance needed to process a returns claim for them to return the check...seriously losing my patience. Now...I'm dealing with another huge problem...there's a huge surprise bill for me because an out of network pathologist was used. No warning at all. All in all, 1 visit to this place has already cost me countless hours of my time on the phone already in dealing with their mishaps. The only good thing about this entire establishment is Dr.Cho. hope I don't bleed again due to all the stress this is causing me. read more