Updated to 4 stars. Mouth dry, headache, body temp drop. They must understand we're here because of digestive issues. They must desist insisting on giving appointments only to have us wait additional hours for a procedure that in itself takes additional hours to perform?
The pop music coming through their speakers exacerbates the headache. Wish they'd play The Piano Guys, or Instrumental Jazz or anything other than the background static noise. It does nothing to ease the physical and mental unease from the toll this procedure produces. This is by no means a reflection on Dr. Shalomov. Again, his bedside manner is exceptional. Sweet Marisol, a young woman (they all seem so young), took my blood pressure. The anaesthesiologist was rougher than the previous one during the colonoscopy. If you can, request for Dr. David Chang. He's gentle, kind, and has a clue.
Side note: please provide gluten free options of crackers, pretzels, or cookies. The nurse was giving me crackers stating "you'll be alright. It just has wheat and soy".
Wheat....is gluten. Not up for hives, and allergic reaction after a procedure. Hope this review helps improve what others have voiced as needing improvement. Again, no reflection on Dr. He is excellent.
------- Review submited August 2022 -------
Colonoscopy procedure was performed earlier this month. And though initially the music played in the waiting room did nothing to soothe the anxiety deriving from lack of nourishment, (it was an afternoon appt) and the increasing concern for what may be found, the procedure itself is what leads to my the 5-star rating.
The anesthesiologist, Dr. David Chang , used strategies to calm the anxiety. Through an offer to pray for me based on my personal faith, Adrian provided comfort. And through a warm smile, and the assurance everything will be alright, Dr. Shalomov's bedside manner was wholeheartedly appreciated.
Although I am not looking forward to the upcoming endoscopy, we know these are necessary to prevent the "If you'd come sooner..." sobering prompt. My only suggestion is to play instrumental, or upbeat music to help those waiting for long hours in the waiting room alongside those who greet us at the door. read more