Quick and professional service ahead of flying out of Tulsa Intl Airport…read more We appreciated their friendly service and helping our children as we managed the lines. They were safe and thorough.

First, genuine credit where it's due: one of the agents helped me consolidate my bags so my purse…read morecould be checked without getting knocked around. He didn't have to do that, and he was kind about it while I was clearly having a moment. If this review had a second star to give, it'd go to him. (It does. It's the second star. It's his.) The rest, though. My purse got flagged because the clasp could theoretically be pulled off and used as a weapon (maybe by the Hulk or The Rock) -- a determination made by the same agent who, seconds earlier, said "I know it's not a real weapon." I've flown with this bag before. Same bag, same clasp, different outcome. I'll also note that I have seen this exact Alexander McQueen bag for sale inside O'Hare, past security, in the sterile area, available for purchase by anyone about to board a plane. So the position appears to be that the clasp is a weapon at one checkpoint and a retail opportunity at another. Asked for a supervisor. She came down, considered it, and concluded it was "not worth the override." She then offered, helpfully, that if I didn't have a car I could just throw the bag away. Which -- I want to be fair here -- is technically a solution. It is not the solution I was hoping for. It does resolve the clasp issue permanently. So: warm feelings toward the guy who taped my life together at the counter. Mixed feelings about a review process where the two options presented were "check it" and "discard it."

Allegiant Airlines will place a SECOND "hold" on your card (debit or credit) when you buy an ticket…read moreto fly with them. This "hold" (for us at least) has been $80 each time, and it comes out of my bank account as a transaction- meaning even though I've not purchased anything from Allegiant Airlines for $80, they are going to put a hold on my card as of I did. Both times it's taken 2 weeks for the hold to drop off and the funds released back into my account for my use. So in addition to purchasing an airline ticket, I'm also out the money for this fraudulent "hold". The airline claims to do this to "verify your card is good". WTF? You verified the card was good when the purchase of the ticket and thru successfully! You verified my card was good when I made the purchase AND IT WENT THRU! This is fraudulent and needs to stop happening. There is NO valid reason for Allegiant to place a hold on their customers form of payment for a SECOND amount, regardless of the amount! When the funds are returned to my account for my use, Allegiant isn't giving me the interest I've lost of that money. They aren't paying any NSF fees I've incurred as a result of a charge posting as a hold to my card that I DID NOT AUTHORIZE, and DID NOT KNOW ABOUT. That's right... You will find NO information regarding a second amount being processed as a temporary hold at the time you book you flight and purchase your ticket. This "hold" is NOT the same as the hold they will sometimes place on your card (terms & conditions reads that they can place a hold for $0- $80 to cover incidentals you might want later like seat selection, adding bags, flight upgrades, etc). The $80 hold I'm referring to is done to "verify" the card. That's how it was explained when I researched it. It is NOT the same hold that they place just in case you want to choose your seat later or check a bag. It's just to make sure your card is valid! Just this week we purchased a flight on Allegiant (one way) for $74. They STILL placed another "verifying the card is good" hold for $80!!!! The hold was for more than the ticket cost!! Tell me how this is reasonable? And again, there is NO MENTION AT ALL of the potential hold being placed on a card you're using, for any reason. I only learned about the customer service hold of $0-$80 after reading every line of their Terms and Conditions page online. There's a tiny part advising the purchaser that Allegiant may place this hold after you but your ticket. Information cannot be found in their Terms & Conditions about this other hold that they place, the one that has been $80 for the past two tickets we've bought. Nothing about it is available on their website, or under that's FAQ section (if there was one). This is a terrible business practice and needs to stop immediately. Not only will I not fly Allegiant every again, but I've instructed corporate travel agents to remove them from the approved airline list for all corporate travel. I've made written recommendations to other major corporations as well, citing misrepresentation to customers and fraud. I've already completed my $74 one way trip and the extra $80 charge is STILL ON MY CARD!

This Airline is by far one of the worst Airlines that I have had the misfortune of flying. I get…read moreit is a low cost carrier but you are nickled and dimed to death for everything. The flight out was OK however it departed late due to it not being fully gassed up. Restrooms did not have soap and water to wash your hands however Airline provided antibacterial wipes though I am surprised they did not charge for that. Fast forward to today when we were supposed to fly home. Our flight was cancelled they claimed due to weather (not sure I buy that as another carrier was also flying direct and did not cancel their flight). Sat on hold the First time 25 minutes to have them hang up on me. Called a second time and was told they would give me a voucher for another of their crappy flights or I could wait and they would put me on their next flight back in four days. I have been flying for well over 40 plus years and had a job where I traveled 95 percent for business and never have I been left waiting four days in a city I am not from incurring hotel and rental car charges along with work and everything thing else that goes into the cost of travel or get a voucher for future travel. I did speak to a supervisor and nothing. If I could give this airline zero stars I would. Crappy Customer Service from start to finish. We would have been better off going with a major carrier as in the long run this trip will cost us way more than a ticket on Delta or American would ever cost. Not to mention the stress or inconvenience As they said you get what you pay for and in this case we got way more than what we could have bargained for and not in a good way Flyers beware of this carrier. While cheap direct flights are great it is not great if your flight gets cancelled and they have no sister agreements and only fly on Mondays and Fridays

All things went well. Staff super friendly to my family. Flight left early. Arrived early. All…read moreshould be commended! Will return... Shortly actually! Cheaper to fly from here then OKC for our next trip. Respectfully, Bryan Oklahoma City

This is a great departure point for folks flying Southwest to all points. We can fly to the west…read morecoast departing TUL early and arrive in LA/vicinity before noon. This airport is clean, the parking valet service is excellent and affordable, the baggage return is quick. We always enjoy our travel experience in/out of TUL flying Southwest! An added bonus is the kids area with coloring pages, etc gates 3&5. Maria, Eric & Rodney worked the gate today during our flight departure and were so personable and kind to our kids! We colored sheets and they got to hang their coloring sheets up behind the gate counter. Thanks for the super customer service Southwest (Maria, Eric & Rodney - 1/28/2025 530am)

Great airline with super service and great fares - super schedules too!…read more This was the first airline I ever flew and I've been coming back after years away because of their competitive rates and schedules!!!! Friendly folks - clean planes and gate areas - great fares and schedules!

My plane got delayed three times, I should already be driving home, but I'm still three states away…read morein this airport. Thanks United.

Flight was nice from Salt Lake City to Tulsa, but the crazy part was this wait at the tarmac. Was…read moresitting in the plane for almost an hour just waiting for another plan to have their 19 passengers deplane and be towed away.

Gosh where do I even begin? I'll try and keep it short and…read moresimple. 2 weeks ago I arrived on my planned trip, booked through the Delta app and my departure from Long Beach went ok as was my arrival to Salt Lake to catch my connecting flight and my final destination of Tulsa. The flights were great, so was the staff. Planes were clean and service was great overall. The problem started when I departed on Sunday Sept. 10. I checked in early, waited and waited but when it came time to board, it was one delay after the other. I get it, we live in an imperfect world. However, 2 hours later, I was doomed because I was gonna miss my connecting flight in Salt Lake City. That's when the captain came and spoke to us about how they don't have enough oxygen for all the passengers and they offered us to voluntarily give up our seat and we would receive compensation. Myself and 5 others took them up on this offer, I had no choice, my connecting flight was not gonna happen anyways. The offer was great however, I wound up staying in Tulsa til 8 pm and my luggage went ahead without me. I was so tired and just miserable. I did arrive home and the flight back home was great, service was good too. The one thing I am bummed about is that I didn't get sky miles for this flight for whatever reason. I was looking forward to them too. Was the compensation worth the 12 hour hassle? Not at all, I had planned on being home early and I was missing my grandkids who were waiting for me. I still recommend Delta and I do recommend to others. They failed this one time. But, I do appreciate the compensation and will still use Delta, they just failed me this one time.