I had the best experience with this airline and I fly quite often. The Austin terminal is sweet…read morewith a very relaxing lobby, outside dining area and a permanently parked food truck. Loved it! I can't say enough about the staff either. They were all very friendly and eager to please. People usually only tend to write reviews after a bad experience. Don't believe all the negative remarks. Some people are just naturally grumpy and unpleasant. I Highly recommend Allegiant. Good times!!

Allegiant Airlines will place a SECOND "hold" on your card (debit or credit) when you buy an ticket…read moreto fly with them. This "hold" (for us at least) has been $80 each time, and it comes out of my bank account as a transaction- meaning even though I've not purchased anything from Allegiant Airlines for $80, they are going to put a hold on my card as of I did. Both times it's taken 2 weeks for the hold to drop off and the funds released back into my account for my use. So in addition to purchasing an airline ticket, I'm also out the money for this fraudulent "hold". The airline claims to do this to "verify your card is good". WTF? You verified the card was good when the purchase of the ticket and thru successfully! You verified my card was good when I made the purchase AND IT WENT THRU! This is fraudulent and needs to stop happening. There is NO valid reason for Allegiant to place a hold on their customers form of payment for a SECOND amount, regardless of the amount! When the funds are returned to my account for my use, Allegiant isn't giving me the interest I've lost of that money. They aren't paying any NSF fees I've incurred as a result of a charge posting as a hold to my card that I DID NOT AUTHORIZE, and DID NOT KNOW ABOUT. That's right... You will find NO information regarding a second amount being processed as a temporary hold at the time you book you flight and purchase your ticket. This "hold" is NOT the same as the hold they will sometimes place on your card (terms & conditions reads that they can place a hold for $0- $80 to cover incidentals you might want later like seat selection, adding bags, flight upgrades, etc). The $80 hold I'm referring to is done to "verify" the card. That's how it was explained when I researched it. It is NOT the same hold that they place just in case you want to choose your seat later or check a bag. It's just to make sure your card is valid! Just this week we purchased a flight on Allegiant (one way) for $74. They STILL placed another "verifying the card is good" hold for $80!!!! The hold was for more than the ticket cost!! Tell me how this is reasonable? And again, there is NO MENTION AT ALL of the potential hold being placed on a card you're using, for any reason. I only learned about the customer service hold of $0-$80 after reading every line of their Terms and Conditions page online. There's a tiny part advising the purchaser that Allegiant may place this hold after you but your ticket. Information cannot be found in their Terms & Conditions about this other hold that they place, the one that has been $80 for the past two tickets we've bought. Nothing about it is available on their website, or under that's FAQ section (if there was one). This is a terrible business practice and needs to stop immediately. Not only will I not fly Allegiant every again, but I've instructed corporate travel agents to remove them from the approved airline list for all corporate travel. I've made written recommendations to other major corporations as well, citing misrepresentation to customers and fraud. I've already completed my $74 one way trip and the extra $80 charge is STILL ON MY CARD!

Great airline with super service and great fares - super schedules too!…read more This was the first airline I ever flew and I've been coming back after years away because of their competitive rates and schedules!!!! Friendly folks - clean planes and gate areas - great fares and schedules!

Even though there was a delay due to weather,the staff are wonderful.The plane was clean and…read morecomfortable and we had a smooth flight and landing.Perfect for The Working Man Review.

This is a great departure point for folks flying Southwest to all points. We can fly to the west…read morecoast departing TUL early and arrive in LA/vicinity before noon. This airport is clean, the parking valet service is excellent and affordable, the baggage return is quick. We always enjoy our travel experience in/out of TUL flying Southwest! An added bonus is the kids area with coloring pages, etc gates 3&5. Maria, Eric & Rodney worked the gate today during our flight departure and were so personable and kind to our kids! We colored sheets and they got to hang their coloring sheets up behind the gate counter. Thanks for the super customer service Southwest (Maria, Eric & Rodney - 1/28/2025 530am)

Go back to how yall used to have three boarding groups and no assigned seats. This monetary move is…read morenot smart, in my opinion. Otherwise 5 stars. Also on a flight right now and the flight attendant wouldn't give me water only ginger ale. Flight from Tulsa to Denver. At least she gave me that... but $800 for this treatment?? Flight #1596

Tulsa International has always been the "just right" Sized…read moreairport and even though we are getting more traffic in and out of the city, there are hardly any long waits unless it's holiday time or a big game to go to. There is a new customs building and international flights expected to be added but overall, there are tons of investments coming to the airport that will be great for the city of tulsa.

Tulsa International Airport (TUL) is a smaller airport and easy to get around…read more ARRIVALS The walk from our arrival gate to Baggage Claim was quick and easy to find. The airport looked clean. It was quiet. And they have some food options. Trying to get a Lyft took longer than expected (not the airport's fault). DEPARTURES Drop-off to the departures was easy. Quick. And there was no line at the TSA Pre-Check. There appeared to be only 2 terminals (A to the right and B to the left of TSA). The Escape Lounge is located between A and B gates. Turn left after getting through TSA toward Gate B - the glass wall is what separates TSA and Escape Lounge. Overall, no issues here except Escape Lounge was easy to miss.

Customer service at the ticket counter is the worst. The gal Juanita helped 3 customers prior to…read moreme while i was standing there. She treated me so poorly. Because she was not smart enough to do her job and think she was a complete bully. Unfortunately, her attitude and now inconveniences made me cancel the next 4 american flights i have scheduled with them. FIRED!! watching them here at A7 scream and yell as customers are added late to the 5 am flight. This company is not customer centric.

I like flying American Airlines. Their staff is always friendly and the seats to me are more…read morecomfortable than Delta's. Seems like there is more leg room than other airlines as well. I like their Biscotti biscuits and with their credit card you can get 25% off of your flight food and beverages.

After another Avis location failed to produce the reserved for an SUV for an out-of-state…read moreThanksgiving trip, we reserved and prepaid another one with this location. We arrived to find that the promised vehicle was not available. The only two car options were nothing close, but we settled for the KIA Sportage (lower level car but no reduction in rental charge). During our trip, we experienced both steering and tire issues with this car. When we attempted to contact Customer Service, their automated system put us in an endless "loop" that never allowed us to reach someone to help us resolve our issues. We had no choice but to forge on, wrangling a drifting car and stopping to address tire pressure drops. Then, to add insult to injury, we had problems starting the engine as we embarked on the final leg of our trip. It was disconcerting, to say the least. When I returned the vehicle and shared our experience, the attendant's response was that the issues were not their responsibility...the cars are maintained at the airport, and this location gets what they are given. The utter disregard for the safety of customers is very disappointing. Avis, and especially this location, will no longer be a consideration as we seek a future rental for one of our frequent excursions. If you are shopping for a quality car rental experience, scroll on and avoid the risk associated with folks who couldn't care less.

Tia gave the absolute BEST customer service! Make sure you use her for your car rentals in Tulsa!read more