I had been a loyal customer of this Toyota dealership for more than 20 years, purchasing multiple…read morevehicles through the same salesperson. Unfortunately, after his retirement, my experience with the dealership changed dramatically. I dealt with Mike N., who seemed more interested in closing a sale quickly than answering questions or understanding my needs as a customer. My interactions with Sales Manager Adam G. were equally disappointing. I found him dismissive, unwilling to listen to what I was actually looking for, and lacking the professionalism I would expect from someone in a leadership position. On multiple visits to the dealership, he was often outside smoking, and when speaking with him inside, the strong smell of tobacco was difficult to ignore. It did not create a particularly professional or welcoming impression. I also attempted to address my concerns through General Sales Manager Michele, but the experience did not improve. Throughout the process, I felt pressure to commit to a purchase and provide a deposit despite receiving no clear timeline on when the vehicle I wanted would actually arrive. What stood out most was the overall attitude toward customers. Rather than feeling valued as a long-term, repeat buyer, I was repeatedly made to feel as though the staff were doing me a favour by speaking with me. The focus seemed to be on getting the deal signed and taking a deposit as quickly as possible rather than building trust, answering questions, or ensuring customer satisfaction. I remain loyal to the Toyota brand, but I will never return to this dealership. In fact, I ultimately drove to another Toyota dealer outside the Halifax area to make my purchase because the experience was far superior. After more than two decades of loyalty, it was disappointing to feel so unappreciated. If customer service matters to you, I would strongly recommend exploring other Toyota dealerships before buying here.

Both times that I went to test drive a vehicle at this location, I arrived only to be told that the…read morevehicle had already been sold. The staff was quite dismissive and did not apologize for their errors. Disapointing.

Nissan had the worst service I've ever experienced at any shop!…read moreI brought my car in for a diagnosis they told me I need to replace a part. I did what they suggested, and it did not work. They MISDIAGNOSED the problem! I took it back in; they looked at my car again, agreed they had misdiagnosed it, ran more tests, and said it was a different part. So, I replaced that part. That did not fix the problem. It still does not work! Two MISDIAGNOSED, costing me nearly $900. I spoke to a manager who was unapologetic about these misdiagnoses and said they would be happy to keep looking into it and continue charging me. I am disappointed that the mechanics could not find the problem, and frustrated that the management would neither refund my money for misdiagnoses nor make good on finding the problem without charging me hundreds more. I am happy to pay for good work, but being charged for multiple misdiagnoses is unethical.

I own a 370Z and a Pathfinder. Take them both to O'Regan's Nissan for service. I find the service…read morealways friendly and polite. Never had an issue. Highly recommended.

Having a need to replace my last car, and looking for something more reliable through a dealer I…read morefelt would be trustworthy, I completed a lot of research and concluded that O'Regan's would be my best choice. Filling in their websites quick form, I was surprised when they contacted me that same afternoon. The entire process of financing and purchasing my new car was quick and more importantly, painless. I have no problem recommending O'Regan's to anyone looking for a new or used vehicle. I was impressed with the friendly, respectful attitude from both Robert Drohan and Tine Kidd, and will happily recommend them to my friends and family. Thank you both for making my decision and purchase a pleasure. My only regret is that I hadn't dealt with O'Regan's for my previous vehicles. #HalifaxAuthor

Buying a car is always a stressful situation for me…read more Up until last summer, i owned a 1999 Toyota Camry, and I loved it dearly. But, there comes a time in every good car's life where maintenance costs aren't worth it, and it's time to get something else. Things like this are stressful, and as of last August, I was in a pinch to have more maintenance completed or find a new mode of transportation - fast. So, I set out on a Saturday with a clear head, a focused set of demands for a new vehicle, and the hope that I would soon have a solution to my problem. The first place I visited was the O'Regan's Used Car Centre. The sales specialist that greeted me was Dean Cook, and he immediately was able to define what I was looking for and come up with some suggestions. I can't say I was the easiest customer to deal with, but he was able to give me some perspective on some options that fit my criteria. I visited a few other used car locations that same day, but nothing else was able to compare to both the service and options that I was able to find at O'Regan's, and before the afternoon was out, I had made a purchase from Dean! It was a bit of a sudden transition to be offered to take home my new toy for the weekend and finish the paperwork on Monday, but I obliged. The staff here are a direct extension of the O'Regan group of companies, so the sales staff have access to all the O'Regan lots and will bring cars to you, if their is something in their database that you are interested in at another location. Additionally, they take trade-ins, made sure my car was washed, tossed in some free mats and did some break work on the car free of charge when I noticed a couple things I wanted adjusted. I really valued the time and attention that the staff give each customer here - there's a tendency to visit other used car locations and deal with seemingly shady salesman, but not here. I'd consider this the first and best spot to look for a 2nd-hand car in Halifax.

Always have my SUV serviced at City. They are polite, professional and keep me in the loop. I…read morealways feel like they are fair and knowledgeable..I would recommend them to anyone. I wouldn't take my car anywhere else and when I need to buy again,it will definitely be from them.

The folks at this Mazda dealership do a great job when it comes to taking care of their customers…read more I had the use of a Mazda vehicle for much of last year and found myself visiting this Robie Street dealer on a few occasions. The counter service was always friendly and prompt, and I quite appreciated the detailed explanations I'd get regarding the car's problems. The lounge area, if you do happen to hang out while your ride is being taken care of, is bright and clean, with coffee available as well as a television if you're in it for the long haul. The staff here are efficient and friendly, and stick to their word by having your auto ready when they say they will. Great service, speedy repairs, and a pleasant atmosphere - sounds like a pretty good place to me!

Quick helpful service and knowledgeable staff. On our 3rd Mitsu now all great experiencesread more

hi my name is matt brackett, the steele mitsubishi dealer moved to kempt road a year ago and now…read morethey have a nice looking new store on. I would recommend a mitsubishi product to anyone i know.

I had trouble with the steering and suspension on my car three weeks after I took it in for regular…read moreservicing. Tyson made no effort to fit me in for a follow-up evaluation. By the time I did get in, both fairly new tires on the front on were trashed. Over the course of my time taking my car here, I had other non-mechanical problems. Just really shoddy in the approach and customer care. It happens when you think you're the only game in town. End result? I don't go here anymore. I found a great generic mechanic and the shop rate is two-thirds of what it is here. Wish I hadn't waited so long to leave.

I contacted Steele Subaru looking for a car in August 2022. I recognize that their are supply…read moreshortages in the automotive sector but I needed a new car urgently. When I inquired, the website showed 72 new Subarus on the lot. When I asked if any of those cars were available the salesperson actually giggled. They explained they had zero new cars available, have not had new cars available for 3 months and didn't expect to have any new cars available in the foreseeable future. I asked why they showed so many cars available on the website. They explained all the cars were ordered and sold months ago. The salesman also didn't see why it was important to update their website. It's 2022. Most businesses keep their websites updated. I am dubious about dealing with a business at long distance who can't even be honest about their stock. As I am writing this their website still shows over 65 new vehicles for sale and available on their lot.

Dropped my 05 Kia Sportage off this weekend to have the belts tightened. After they were done they…read morewere bringing it out and the brake line failed. Needless to say a fairly cheap trip turned into a much pricier one. It had to be done and thankfully it never happened while I was driving. I was surprised when they gave me a 2018 Chevy Equinox for a loaner until they were done with my truck. Thank you so much guys. You earned a loyal customer!

I don't know people like this sleep at night…read more Six years ago I started boycotting Kia Halifax due to a service appt that went totally sideways. As per my previous review I did go back for a recall, but that didn't go well either. I almost went back recently but now will never go back. Online, I told them that I have a water leak into the trunk and back seat. Without seeing the car, they tried to upsell me on an alignment ($100 or more) and a 'routine' service 4 ($550 or more!). When I called their service manager Allison Drummon about the upsell, she seemed to think it was appropriate. I told her I'd never be back and would spread the word that people should avoid this place like the plague!

I haven't had to deal with this car dealership, but i am 10000000X happy that they got rid of the…read morefilthy inflated mutt they had on their roof. I love dogs & this one just had the most insidiousy evil stare. I was always expecting it to break free of its reigns & go Godzilla on the area

It is insane how corrupt they are, utterly insane rates for maintainance, I've been trying to get…read moreWarrenty work for about 9 months, they keep removing the order from my account witch is apparently the managers job. They had the part in twice so far and send it back cause I didn't come in but every time I asked if it was in they said no and never notified me when it was in, if you don't call seconds after they text you during service they'll assume you're okay with all the 3xtra charges if you do click on the link at any point, was charged around 1k in labour for 4 break pads alone, service went up suddenly one day by 30% and they will suddenly do "extra service" without telling you ever so often and will charge exorbent amounts for fake maintainance.. they are so corrupt and so greedy it should be punishable by law at this point

I would have given a zero rating if that exists. Left my Honda civic car for service at this…read morelocation for vibration issue at idling. They gave the report back that they are not able to recreate the issue but the vibration still exists. Also they made a huge crack in the windshield during service and saying it is rock chip and didn't happen in the showroom. Went to show room thrice but no service manager or GM is present there to speak on the issue. Worst experience in my entire life.

I am happy to new buy my civic 2025 Hybrid Touring . Thanks for Mr. Victor ,sales consultant for…read moremaking our purchase experience great and smooth. I recommend to reach out Victor for any car purchase deals. Thanks to Colonial Honda Team

The only place I take my vehicle. They are honest, efficient, and friendly. Really appreciate the…read morehonesty, it's been an issue in the past. They will only do what needs to be done, my first time not being nervous about taking my car in for service. 100% recommend!

Just had one of the best experiences for car maintenance at Revolution Automotive today. They…read morereally take pride in what they do and value the customer. Took my Mazda 3 in yesterday to have it looked at and it needed extensive work on the rear brakes. I was taken back into the shop (which is very clean!) and shown exactly what was wrong with my car. I've never had a mechanic do that and I truly appreciated it. They kept my car over night as they needed an additional part. Was able to use a vehicle to run an errand and came back to my freshly washed and repaired car. Max was wonderful! I will be a returning customer and recommending Revolution Automotive to friends and family. Thank you!