Have had my SUV checked twice yearly and OK Tire seemed competent and friendly; however, when my car was almost stalling at stops, I checked my engine filter and it was disgustingly dirty - it hadn't been changed since I had purchased my car! = This standard, simple check had not been done at all. I then checked the cabin air filter and it was also filthy. My coolant was low, but that may have just happened, but am guessing that this wasn't checked, either. I wonder if I've paid hundreds/thousands over the past few years and absolutely nothing was checked. I just have no faith now in this company. I did email the company and they mentioned to contact the manager, but that's why I had emailed, and how am I supposed to contact the manager? I would expect the mgr to contact the customer, but of course I have heard nothing. I am totally unimpressed. read more