This place SUCKS. If i could give 0 stars, I would. (Yelp should make that an option for places like these)
First off, I go there to get physical therapy for back pain. Instead of helping me, they make the situation worse by forcibly manipulating my body through pulled stretches and manipulation. I understand that you have to build the muscle up, massage it, etc, but what they were doing was NOT helpful for my case at all so I stop going for a hot minute. Through just resting and daily walking with light stretches, my back started to progressively get better without going to this Athletico. I was able to stand, walk, do certain yoga poses again, etc.. I get to a point, on my own, where I don't need ibuprofen or muscle relaxants anymore to get through the day. As per my doctor's guidance to just finish my sessions, I go back to this place. Of course, what do they do? Fuck up my back again to the point I can barely walk or stand up straight because of their lack of knowledge of what they're actually doing through forcing and contorting my body by putting their own body weight against mine to "stretch my muscle because it's tight". I tell them they put me back to square one and you know what I was told? "You should still be on medication". No. I shouldn't be back to day one when I visit for physical therapy. They do more harm than good.
Second, the therapist tells me "oh, we checked and your insurance will cover everything. You get a free amount of times when ordered by your doctor to go to physical therapy. " So what would anyone expect? To NOT receive a bill months later that you owe them money. They're absolutely ridiculous. I even asked them multiple times if ALL of it was covered for sure. Asked if there was a copay or anything so I could just start paying then instead of receiving a large bill. PLEASE BE AWARE YOU WILL BE CHARGED $50 EACH TIME FOR THEM TO PUT A WARM/COLD TOWEL ON YOUR BACK FOR 10 MINUTES. Instead, they LIE and I receive a large bill. This place is a waste of space in Hyde Park and not worth going to. The therapists are idiots, they won't give you their undivided attention despite you SCHEDULING for that timeframe, and they will say what they want to get you to come back and take your money. The physical therapists in North Chicago are way better.
The only pro I have is the therapists' workers (the ones that help the therapists) are nice.
Please save yourself the trouble by not going here. Don't waste your time, your efforts, your body, or your money. It's definitely a lesson learned for me. read more