It's disappointing to see that nothing has changed at this Y in over a decade. The same rude and…read moreunprofessional behavior others documented 12+ years ago is still present particularly within membership services. My interaction with Laura was hostile and dismissive and appeared discriminatory. Call it what it looks like. Hatred doesn't elevate anyone; it exposes them. While this location seems stuck in petty, ugly behavior, the rest of us move forward choosing dignity and decency. I was contacted regarding an alleged outstanding balance, even though my bank records clearly show successful withdrawals for both my membership and my daughter's swim lessons. When I disputed this and provided documentation, both services were immediately canceled and a refund was refused. The issue was escalated to the Regional Business Manager, who acknowledged receipt of the documentation but continues to request additional bank statements in order to "investigate," further delaying what should be a simple refund. At this point, the issue is not missing information but unnecessary delays. I am still waiting for refunds for canceled services and expect this matter to be resolved promptly.

This Y is fine. I'm a member at another location, but dropped in. Pool is cooler than other…read morelocations I've been too, but bearable. Locker rooms are upgraded. Sadly, this location offers zero other amenities like whirlpool, sauna, or steam. I can't recall a Y that hasn't had at least one of these and it's a huge nope for me. With the remodel, I don't understand why they didn't leave the two very small changing rooms out and add a sauna. I'll stick to Andover or Woburn.

Manager there is a woman who can seem aggressive and not nice. She doesn't show common courtesy…read more Bathrooms are wet.

This club has a new ownership, but many of the same problems the prior group had…read more Staff turnover is awful, cleanliness varies day to day, employee attitude very inconsistent, and machines breakdown for long periods ( even new ones)! Lastly the TV audio is unusable most of the time. We members have addressed this for years but no response or correction. Why does your Woburn club have crystal clear reception? BEYOND FRUSTRATING. FIX ALL THIS, PLEASE. (FYI I joined when it opened years ago)

The Healthy Fit is my go to gym studio. Artie, the owner, always has great workouts that will have…read moreyou feeling good about yourself and accomplished. I enjoy going to the morning classes, the hours are great for a quick workout. It's such a judge free zone and that's what I enjoy the most since I'm not advanced in fitness, but the trainer keeps you motivated!

The Healthy Fit is a hidden gem!…read more If you're looking to get into shape under intelligent and patient direction, look no further. Another plus is the personalized approach. Artie makes himself available outside of classes. On numerous occasions I have reached out to him for guidance on topics such as nutrition and fasting. I cannot recommend this place enough!

Excellent work out and great instruction on how to be a boxer. You go whenever you want during…read moreoperating hours and it is circuit style training. The main stations are rope, speed bags, and heavy bags. Jim has gloves for you to use until you invest in a pair if you like it. There's a boxing ring in the middle of the gym and you get in there and hit the mitts at the end of your work out. The atmosphere is supportive and the age ranges are 5-65+ Women and men boys and girls. It's a great little community of people working to get better each day with supportive coaching and great ownership. I could not be happier with this gym. A+++

I've been coming to this gym for a short period of time now, and its honestly one of the best…read moredecisions I've made in awhile. While I've always had a heavy bag you don't need any experience, and if I'm an example you're probably better off! I decided to give this place a try when I saw the "old school" fitness on the website. Fad diets will come and go, but honest hard work is always the answer. Yes it hurts to type it out.. Still true though Upon arriving I was greeted by Jim, and it's no mistake that his professional nick name was "Gentleman Jim". He showed me around, asked me some questions, and before I knew it he was already laying down an educational foundation. Being a newbie I forgot the schedule, and I accidently showed up during the one of the youth classes. He could have kindly asked me to come back in hour. Instead he showed me an area where I could begin to work, and not interfere with the kids time. It was during this time where I was in another room listening. Yes Jim has a business to run, and I'm sure those classes help that business, but make absolutely NO MISTAKE about it! That class was 1000% PASSION DRIVEN. Listening to Jim teaching those kids was an absolute joy, and I'm glad that I was able to be a part of that. We should all be so lucky to have something in our lives that we have that much passion in. When you decide to give this gym a try I have one small favor to ask. It's simple: just observe and listen. As people come in and out of the gym you will hear Jim call them all by their name. While remarkable in itself it really drives home that when you walk into his gym he is welcoming you into his home, and sharing his passion with you. I guarantee you will be grateful you decided to do this for yourself.

First time I've been to this location and a number of years. They have plenty of free weights and…read moreSmith benches, which is nice. A bit packed down, but it works for this location.

I've been coming to this Planet Fitness six mornings a week, and it's become incredibly frustrating…read moreto work out in an environment where basic gym etiquette isn't enforced. There is one member who regularly walks around the gym completely barefoot, which is both unsanitary and against what most people would consider appropriate gym behavior. On top of that, he consistently attempts to lift weights that are clearly too heavy for him, resulting in him slamming them to the floor over and over throughout his workout. This happens virtually every morning, creating an unpleasant and distracting environment for everyone else trying to exercise. A gym should be a place where members can focus on their workouts without constant noise and obvious safety concerns. It's disappointing that management has allowed this behavior to continue for so long. I expect better from a facility that promotes a welcoming and respectful workout environment.