Came here to use my rewards but had cash. The cashier was nice about it and said she would get her…read moremanager. The manager came over and couldn't care less and said "no one's paid in cash today we can't break that" and walked away. She clearly doesn't value her customers. In a store shouldn't you be prepared for people to pay in cash? Just my opinion. Will never come back here even though it's super close to my home. Would rather make the drive to mount Vernon or somewhere else just not here.

I received a quick response from Customer service and they offered me great deal on my next…read morepurchase. This is excellent resolve and made me a very happy customer! I went to their White Plains Galleria location, as they had better selection.

I have shopped at the Mt. Kisco location ... Twice I needed an outfit for an event. Each time, the…read moreassociate I worked with helped me tremendously. She was patient and offered suggestions I never would have considered that ultimately wound up being exactly what I purchased. I dread going to malls and this store not only is so conveniently close, but the personalized attention and guidance I received was so apprecicated. The selection of different items is a huge plus. You can easily find something that isn't cookie cutter.

I highly recommend Shoes N More in Mt.Kisco. They have all the biggest leading trends and a very…read morehelpful & friendly staff. I love combing over every last item they have because, and you will see this for yourself when you go, they truly have it all. Cute shoes, trendy sneakers, all the fashionable lounge wear, the "where did you get that?!?!" coats that people stop to ask you about, etc. You will be so happy you went there. Enjoy & you're welcome for helping your find your new favorite store!

I love Aritzia. This particular day at the Westchester Mall, the person at the register was…read moreobviously ill. It was uncomfortable having her handle my return and purchase. Sick staff need to work behind the scenes, especially during the holidays, as getting ill can wreck your holiday. The store is for all ages and the options are excellent.

I have short coats. And I have long coats- all for NY cold. But I desperately needed a long, down,…read moreheavy duty puffer coat to save me for Canada's -° weather. We've seriously braved Québec's -25° two Decembers ago. So much so, when we came back to NY, hubs and I laughed because once you experience that type of bone-chilling weather, you're set for anything. And visiting Montréal consecutively in back-to-back winters for 3 years now, their Winters are still cold- but not Québec cold. So what does it boil down to? A warm AF all-around bitchin coat. I set my mind up to visit Nordstrom at The Westchester, but before I even got to Aritzia (on the 2nd floor), their long puffer display coats caught my eye. Aritzia has an industrial type feel- but the warm lighting, made the store feel cozy. I was so caught up in finding a coat, I didn't even check if there's a men's section. Greeting was nice and Aiesha(?) was helpful. The shop carries their own in-house brands as well as other labels including Levi's and so many others. I'll be honest, I asked her to hold a long puffer coat I picked out because quite frankly-I didn't want to spend more than $200 on a coat. Yet considering their quality and brand- I squeamishly felt their $398.00 (excluding tax) price tag went hand in hand. However, having said that, I also wanted to look elsewhere and see if I can find a coat for a fraction of what Aritzia's coats cost- then perhaps circle back and come back here. Sure enough, I didn't see anything I liked at Nordstrom. So Aritzia was it. I know all down long coats aren't created equal. Plus I love a specific pop collar or cowl-style that suits with my style. Hubs dished out the $431 for my long yellow down coat- but it's so worth it! The only way I see this is that coats are going to be pricey if you're looking at good quality ones. Plus this is an investment for years to come. I think I'm already hooked!

Very good experience. Finally found a suit that fit properly. I was able to get a jacket and pants…read morethat fit me comfortably. Chris did a great job of helping find what we needed. Only knock was lack of selection for me. It was limited.

Friendly, personable and highly recommend. Mark was helpful and even steamed a shirt for us right…read morebefore closing.

I love this store specifically. It's huge first of all so they really have a lot of sizes and…read morestyles in stock. It's very well run. The workers there are friendly and take their job seriously. They are easy to talk to if you have questions. The value has definitely gotten more pricey but they have a great clearance section. So if you dig through some of that you can score a good deal!

I rarely shop here but had a coupon for my birthday. Found a lot of things I liked but they didn't…read morecome in long which is what I need in pants because I'm tall. Store was organized and clean and the employees were nice. When I did find a pair of jeggings that I loved that came in Long and fit comfortably, I bought them. Check out was super quick and again the cashier was nice. Sales were good so I will be back to try to find more things another day.

I really like this hot topic in this mall. Went here earlier today (9/18/22) and felt really…read morecomfortable with being here.

Avoid or prepare to be harassed!…read more The culture of this store has apparently not changed over the years. As another reviewer indicated almost five years ago, they will harass you to no end for an email address at checkout. During a recent visit, the cashier I photographed was so insistent and persistent, that we had to leave the item on the counter and walk out. We couldn't just purchase something. The cashier demanded we give our email address. Saying "no" once, twice or twenty times won't matter. It's harassment! If the culture here comes from corporate Hot Topic as a driver for marketing purposes, it's quite extreme. You're literally losing sales and customers.

The women who work in this particular store made me and my sister uncomfortable the moment we…read morewalked in. They continued to have a miserable unfriendly vibe the whole time that we were in the store. My question is - why work in retail if you have so much disdain for your customers? Yuccchy experience I won't go back and I love their clothes.

have been a long time customer but the designs are just not interesting and especially the…read moresweaters. Need a new look.

I came in to pick up an online order and the wonderful associate Kimberly helped me. I tried on the…read morebra I had ordered before processing my pick up and wasn't happy with how it fit. Kimberly spent the next hour helping me figure out what fit best for me and help determine what size I actually am. I ended up exchanging the bra I had ordered for something else and she applied the same promotions I had used to save me some money since none of the bras were on sale like they had been the week before. Kimberly was so friendly and knowledgeable and made me feel so comfortable that I could trust her judgment on the fit of the bras and she pulled what she felt would be best for what I was looking for.

Horrible experiences The manager was rude and totally unprofessional. She was rolling her eyes and…read moremade faces when I asked a question about a bra. Other people saw her and told me she what she was doing behind my back. So rude and childish. I bought 2 bras but Won't be going back!