Wow! I can't believe the reviews I saw!…read more I was super impressed by the customer service! First time in, recommended by my company to get some hefty pants here. CSR greeted me right away, got me right to what I needed, even enjoyed my "fashion show." Asked her on how they looked, how they fit. It felt like she was already a friend. Very helpful service, good quality product. I'm going back for sure! Even got a company discount I didn't plan on because they asked and looked it up for me. Awesome place! Thanks for your help today!

Customer service is great but the selection is just lazy. It feels like the whole store is a…read morediscount rack, the only sizes you'll ever see are S and XL+ and don't bother if you need actual work clothes. I've gone in a handful of times to see the difference in selections it's constantly a let down.

I hunted and hunted through their perfume. I wanted a small spray bottle. I knew it might be…read moredifficult to find, but behold! I found exactly what I wanted! A set of three tiny spray bottles of one brand I like (though can't remember now what brand). Well, I got home and THEY WEREN'T SPRAY BOTTLES! I checked the box: yep, says they're spray bottles. So I tried to return them, which I thought would be simple because it was within 24 hours, I had the receipt, there was a clear discrepancy between what the box advertised and what was inside---but no. Absolutely would not give me a refund OR exchange, and they weren't very polite about it, either. Treated me as if I'd done something wrong, or underhanded!

Parking here isn't great, but we managed to find a spot. The selection is large with lots of deals…read more My husband needed some new shoes for work, and they had the brand he wanted for a lot less. This location has a lot of clearance and big mark downs. Some things are a little more expensive, but they are still way less than at the normal department store. The lady checking us out moved slowly and continued to push us to buy the Nordstrom credit card after we repeatedly said no. A little annoying but no biggie since I know it's her job.

Well Madewell! You lost a customer for life. I tried to return one pair of jeans today. I bought…read morethem right before Christmas. They said it's past the 30 days so I'm not allowed to return them. I asked if they can make an exception because I've been too busy to come in. They said absolutely not, they have a strict rule about returns now. I said can I please just exchange them for a different size or do a gift card instead? They said no. So now I'm stuck with jeans that don't fit and I only missed the 30 day return window by a week or so. I've bought so many things from Madewell over the years but I won't anymore since they can't even try to be accommodating.

The workers here are incredibly rude and unprofessional. They stood around gossiping instead of…read moredoing their jobs. I waited forever in line to try something on, and when I finally got to the front, they told me to go to the back of a new line they made after I'd already been waiting. They clearly weren't paying any attention. The whole experience was awful, and I won't ever be shopping here again.

Came here doing Black Friday and everything was nice and organize got a cute hello kitty sweater…read morefor my daughter. Employees were super nice they even looked in the back for my daughter size and I was able to purchase. Line was super fast and organized as well the cashier even had time to explain to me how the rewards card work and what you get out of it. The clothes are good value and perfectly priced as well. Definitely my go to store.

Great location very clean and friendly however they don't have a separate line for online orders so…read morebe prepared to stand in the check out line for a long time just for a pick up.

It's time for an update. I found myself in the market for my annual clothing shopping trip, and…read moreafter striking out at the mall, I reluctantly returned to Chico's with high hopes. Renee cheerfully greeted me and was happy to help me find several wardrobe enhancers and fun additions. She was remarkable, and I left very happy with my new pieces. Not only was the service terrific, but the selection was pretty darn good-which could be dangerous for my pocketbook. Oh well, at least I'll like the way I look!

The difference between this location and the Foothill Village location is astonishing. The…read moreemployees at the Foothill location are always so friendly and helpful and go out of their way to make my visit to their store pleasant. A few months ago, my husband was with me at the Creekside location and was standing outside the dressing rooms holding my purse. One of the women there rudely asked him what he was doing there. He was nicely dressed and neatly groomed and it embarrassed him. He politely told her that he was waiting for me while I was trying on clothes. She didn't bother to apologize. It wasn't rocket science, he was holding a purse in a clothing store waiting for his wife. He didn't tell me this until we were home, which is probably a good thing. I called the district manager about it, and apparently he didn't find it necessary to fire this rude woman because she is still there. I avoided this store for quite a while but I was in the area and went back a few days ago because it was the first day of their big sale. Nothing there has changed. The women there do not greet you when you walk in, my shoulder was about to break before anyone offered me a dressing room and when I got to the checkout, one of the women made it very clear that she was much too busy to help me so she sent me to a woman named Nancy. Nancy was impatient and unfriendly and rude. I was trying to look at the tags and she very bluntly told me that she would take care of it. She charged me too much for one of the blouses, but I'm not going back there to show her the error. I was trying to talk to her, but I couldn't hear her because the rude lady who told me she was too busy to help me was yelling numbers and information to another woman across the store. Really? This couldn't wait? The Foothill store wraps your purchases neatly in tissue paper and asks if you would like boxes for any of the garments. Nancy shoved my garments in a bag like they do at Walmart. I have two sisters who live close to that Chico's and have had similar experiences and now drive to the Foothill store. I would suggest that the Creekside ladies learn some manners and customer service from Susan, Linda, and the other ladies at the Foothill store.

I find that each time I visit my local UO, it gets a little less cool and a lot more pricey. Back…read morein the day, it was completely different, but now, I'm a little unimpressed with the selection and this specific location is unorganized and crowded. What I do like is browsing their knick knacks and smaller items rather than the clothing.

came here on black friday, i brought my mini backpack because i was out photographing and my…read moregirlfriend insisted on shopping here. my mom ended up calling me halfway through my time here and i answered and went through my bag to show a pair of socks i previously bought at a different store. while doing this a worker started pointing at me and laughing at me to her friend. she then rounded up 4 different worker to follow me around the store as i just tried to find my girlfriend and leave while talking on the phone. the entire time i was just chatting about the deals at the other shops loudly so the 4 people would maybe stop stalking me and laughing at me TO MY FACE. they'd come up really close to me and ask me how my shopping experience was super close to my face, i know theyre trained not to confront people who may be shoplifting but it honestly felt harassing. i didn't want anything from the store anyways and just wanted to please my girlfriend by entering and occupying myself as she shopped. instead i have teenagers pointing and laughing at me while im just trying to talk to my mom on the phone. they also were talking loudly about how they need people at the front and were fully pointing st me and giving me a dirty look. it was the WORST shopping experience i've ever had. i can understand trailing me silently because i had a bag and was going through it at one point, but there was no need for a spectacle and trying to humiliate me it and call me dumb to your friend LITERALLY 5 ft away from me.

The Levi brand has got it figured out. My in laws and the entire family on my wife's side refers to…read moreall blue jeans as "Levis" regardless of the brand. I've tried for years to help my wife see that not all denim jeans are worthy of the name "Levi," but it's a battle I continue to lose. Anyway, we found ourselves in the Traverse Mountain Outlets yesterday and my wife wanted a new pair of denim jeans. We saw the Levi store, and went in. We were immediately greeted by a cheerful employee and when we said we were looking for shorts, she didn't skip a beat and asked "men's or women's sizes?" I loved that she didn't assume anytime. My wife wears men's pants and shorts almost exclusively and hates when people assume otherwise. It wasn't long before we had a few pair that my wife wanted to try on. We were hesitant, not knowing if dressing rooms were open yet-you know, Covid and all. Another employee noticed our hesitation and invited us to pick any room and go ahead and try them on. We ended up leaving with a couple pair of perfectly fitting Levi's. (I can call them that because they actually are Levi brand.) The price was a little steep-a little over 100 dollars for two pair. But from what I know about the brand, they should last awhile.

They have a great selection and great discounts if you're wanting Levi's clothing. Unfortunately…read morewhen I asked an employee in a denim jumpsuit if this store will receive the Levi's pride Collection she coldly told me no and said, "Maybe fashion place." Maybe they don't receive the collection because it is an outlet store but her tone should never be like that with a customer asking a simple question.

I love Brittney in the Spanish Fork location. she is so nice, and upbeat. she always has me smiling…read morewhen I see her. She always gives me a special experience and she's the reason I keep going back to Buckle.

If you ever have shopped at the Buckle, then you'd know they have the best selection of jeans. This…read morelocation is awesome. The staff is real friendly and professional. I am always impressed with how helpful the staff is without being annoying like some stores. All the tables and racks of clothes are always clean and maintained as I'd expect from a store. This helps so much with finding sizes in clothes I'm interested in. Also would like to note that this location has recently been remodeled and done very nice.