Service is great, no questions asked with return. Email questions were somewhat slow to respond…read morebut once I hooked up with a specific person she always answered promptly and thoroughly. Selection is large. Colors are great. Lots of sizes.

The customer service here is top notch. The whole crew were especially helpful especially when I…read moretook over an hour to find the perfect Backpack. Thank you to Matty and the two women...their names escape me- one with a cool outdoorsy name Thank you all for your patience!

Amazing customer service!!!! I took back some leggings I got over months ago because in the thigh I…read moregot a big hole in them, which was super annoying but it was so easy to get a new pair! I didn't have the receipt because it has been so long but they helped me put anyway and were super nice and friendly about it! Like amazing customer service! I can't remember the name of the girl that helped me but she had long brown hair and so cute! Anyway thanks guys!!!

Very passive aggressive employees, especially the blonde chick with bangs. Made me feel very…read moreunwelcome and uncomfortable left without purchasing anything.

I love that we got welcome as soon as we walked in. The employees were so very nice and friendly,…read moreasked us if we need help finding anything which I went there to get fitted for a bra and they gave me couple options and I didn't even have to come out of the changing room. Cashier was super friendly as well talked about the rewards card and I signed up for it and even had coupons. I went on Black Friday and even then they were so so helpful. Definitely will be my torrid store that I will be shopping to in the future. Their clearance selection is to die for and the value is right for the money as well.

Very helpful staff. Friendly and supportive in helping find the right gift for someone on my list…read more Great professional support

Of course current stock of these types of stores can vary drastically day to day, so take that for…read morewhat you will, but today at least this location was a gold mine! Both my wife and I found a ton of high quality brands (lululemon, vuori, Travis Mathew, athleta, bylt, etc) for good prices. I also found a pair of pretty unique sb dunks for $50. This location, like pretty much every other I've been to, was also pretty well organized. There were a lot of people trying stuff on and the employees were pretty quick to clean up the clothes people didn't want. Probably spent too much here, but it was a lot of fun looking. I definitely recommend coming to check it out here

Don't go here they will rip you off. I can win with a ton of cloths brand new with tags on them and…read morethey only two 4 tops. The tops they took were big name brands and they only gave me $12 dollars lol. Total rip off. I wish I could have got my cloths back instead of having them donating them for me. They mixed all my cloths in with someone else's stuff so I had to go through them by myself and pull out what I wanted back. Don't donate here.

I walked into the store tonight and I was not greeted by anyone. I couldn't find a size small, I…read morelooked around for an employee to help. to my surprise the only employee in there was glued to her phone. I don't think she would have realized it the place was on fire. I'll take my money elsewhere. I'm sure there is a company that has good customer service that would like to make a sale.

I walked into the store tonight and I was not greeted by anyone. I couldn't find a size small, I…read morelooked around for an employee to help. to my surprise the only employee in there was glued to her phone. I don't think she would have realized it the place was on fire. I'll take my money elsewhere. I'm sure there is a company that has good customer service that would like to make a sale.

I've only been here just once, but I had a great experience. I found the selection to be great and…read morethe prices really quite decent. I bought an Elle top there for a mere $17 and saw lots of tops/sweaters in the $15-30 range. There were also a pair of ADORABLE 7s, but unfortunately, I couldn't justify the price- they were still $130 despite the "outlet" price. They also have a good selection of cute jewelry and purses, along with men's clothing. Their clothing is largely on the more trendy side- probably bordering on my fine line of what I find as being my style. (Me = slightly nerdy young professional type who likes to look cute, be comfortable, and somewhat stylish... at least sometimes.) The only problem was that one of the girls there was a tad pushy- I don't think she quite had an understanding of my style by the types of things I was picking out and she kept bringing by things telling me that "oh, this was super cute" and "these sold out so fast" and it got a little tiring. I didn't really want to try on the things she brought by, but I felt bad because she was so enthusiastic about it. I made a quick escape partially because my poor husband was waiting for me and because I was hoping to come back another time when I could try again to shop in relative peace and anonymity.

My hairstylist was wearing a top from Urban Blues, that I spent hours searching for online. Its the…read moreperfect v-shaped tunic with long- or dolman sleeves, They are timeless, ageless, cozy, modest and still sexy, they're so versatile, from yoga class, to work, throw on a beaded chain for an evening out, wear it over skinny jeans, leggings and minis, or long skirts and its perfect for church. I bought one in every color!! I'll wear these until they wear out. Got to meet Lori, the owner. Her partner and her employees are fabulous!! THANK YOU UB!!! The prices are VERY reasonable. I find Utahan's horribly cheap, so if anyone complains about the prices here, they are way off. I found the store for for the young set with lots of great trendy items, but found some great classic pieces with their help. The employees were NOT pushy, just VERY helpful, and enthusiastic -- just how I'd want my employees. They were great. they made every effort to get my colors and sizes from another store to meet my busy schedule, and they will even ship to you. When so many businesses are struggling, I can see this one growing, as will only the best stores. I'll make it a point to stop there on my Park City trips, I'm way up in Brigham City. I am so glad I got to meet the owner, Lori, a previous buyer for Nordstorm's in OC Calif. It's great to find the CA styles, and fabulous pieces. I've been so dissapointed in Utah stores generally, and over priced boutiques. These gals know their stuff.

Their politics and customer service is horrible. I have never been judged by my appearance while…read moreattempting to spend money with a purveyor. I will never spend $$$ with this company again.

Staff very helpful both times I was there this week. Nice selection. Purchased a pair that were…read moresold out on the website.

Even though there were three or four employees, not one greeted me because they were too busy…read moretalking to each other about vacations and chatting with "regulars." Not one offered to help me even though I had several items to try on. Not one offered to get me a dressing room, so I had to wait until one was unlocked when another customer left. Not one offered to get me different sizes or help with selections. Not one offered to ring up my purchases. I had to do everything myself and ask for things they should have noticed! An employee even shushed me when she was totaling my items when I asked her a question about sizes. Wow. They need major customer service training!!! Their clothes are mostly for middle-aged women. Which I am.

I was looking for a dress for my daughter's reception and was just about out of time. I had…read moreexhausted the normal mall stores and could not find anything suitable. Tracy and her assistant took me under their wing and helped me find an appropriate dress as well as several more dressy selections. I had their undivided attention. They knew their merchandise and really worked to meet my needs. They saved the day for me! Thank you! I'll definitely start with them the next time and not waste my time at the malls. The Wight House prices are reasonable and their skilled assistance made shopping a pleasure!