This local gallery has the best friendly and helpful service, I continue to be impressed through…read morethe years I have used them. From custom framing a precious fine art piece, to custom servicing/restoration/clean up of older art prints that had issues over the years, prices have been very affordable and their work is tedious. Their onsite master framers and staff are working in the back of the store that you can visually see. I really appreciate this small business and highly recommend them for anyone looking for a local service.

Called asking for some advice on appraisal of a art piece and they directed me in the right…read moredirection. Thanks

We had a very special (and challenging) large piece from Bhutan that needed special care &…read morecreativity. Paulo came through for us in a big way! We can't say enough good things about our experience. If you need your art handled by a true artist, Paolo is it. If we could give him 10 stars we would!

I would give Paolo more than 5 stars if I could! From the moment we walked in to his shop, we felt…read morelike we were in the hands of a true professional who takes pride in every single detail of his craft. We brought in a very wide, unusually short piece of art--something that could've easily turned into a framing nightmare. But Paolo offered thoughtful, professional advice that elevated the entire piece. Our custom frame looks like it belongs in a museum! The quality is impeccable, the materials are top-notch, and the level of care Paolo puts into his work is crystal clear. On top of that, his customer service is warm, attentive, and incredibly helpful. He reframed an old beloved piece of art print from 20+ years ago and it looks spanking new! He listens, offers ideas without pressure, and truly wants you to walk away thrilled. We highly recommend Art Frame Studio!

This is one of the best framing in CA, if not the states…read more We needed custom framing and complicated design for our art pieces - we've got detailed consultation with options for prices! We needed museum quality - we got it and more! We asked for delivery and installation - we've got that too! Top of the line customer service that you can't find in new stores. Thank you for your attentions to details, knowledge of art, tasteful suggestions, comprehensive consultation and impeccable craftsmanship! 2 wonderful partners: Jim and Jamil, hope to see you thriving for more years to come. Thank you for the bottom of hour hearts Levis

They were very helpful solving my framing dilemma. They offered good suggestions. I highly…read morerecommend them.

I found Thrasher's on Yelp with high ratings. In addition to taking the project to Ron, I also…read morebrought photos of the wall where I intend to hang the frame showing the nearby other pictures. Showed Ron a couple of other in-house pictures that are framed. That was enough, Ron was off-to-the-races!!! He started trying some mat boards and then he went to get some frame candidates. I said nothing as I could see he was in the "artist zone" and I didn't want to break his concentration. It was fun watching him trying things. He quickly zeroed into a couple of candidate choices; either would be great choices. I picked my favorite and placed the order. I am extremely happy with the results!!!! Of course, my next project will go to Thrasher's Framing!!!

I have used them several times and always the highest quality. I needed to use them again for the…read morekids' class photos. Unfortunately, their number has been disconnected and email address no longer works.

We have used Richard Sumner Frames twice. The first time was great, although eye-wateringly…read moreexpensive. The second time was a horrendous experience. They can frame things beautifully and really elevate prints, paintings, and other artwork. We were really impressed with the matting, the backdrops, etc. for the first batch of frames. This earns them two stars instead of one. The second batch was two frames, roughly 24" x 30", and totaled $2084.00 which is an absurd sum for frames, at least if you ask me. However, we were really excited about these specific pieces and sort of got "suckered" into paying a premium because that's apparently what good framing costs these days . . although we'll soon be finding other sources to see if that's true. Regardless, here is the timeline of events: Oct 4: Art is dropped off, deposit paid Oct 22: Frames are ready. One frame has a visible chip in the wood, with missing material. It's about 3/8" long and 1/8" deep, clearly visible on the front of the frame where the corners meet. I notify the owner that I'm not happy with it and he agrees to fix it. I bring the first piece home. Oct 28: The second frame is ready. I go to pick it up and see that there is wood filler in the chip. The frame is wooden, with wood grain, and the wood filler is a solid color and immediately visible from the front. The wood filler is also soft to the touch. I once again notify the owner that I'm not happy with it. Nov 23: The second frame is ready, again. The wood filler has dried, he assures me. It still looks terrible. I make it clear that for $1,000 apiece, these had better look perfect. Even better would be having a perfect frame the first time! Or the second time! Or even the third time! He agrees to remake this frame, which is what he should have done in the first place. Dec 12: The second frame is ready, completely remade this time. It looks great. He charges me full price and I bite my tongue so that I don't say something I regret. I pay and leave to close this chapter as quickly as possible. I get home and hang the second piece next to the first and (to add insult to injury) I find that the wires are not the same height/tension and the pieces don't sit at the same height. What a joke! Overall, very disappointing customer service and standards - combined with extraordinary prices - means this business is not for me.

Had our wedding photos framed here and they turned out perfectly! Amazing quality and they made the…read moredesign process super easy. Everything looks beautiful -- couldn't be happier!

On Thursday I went to this shop with my granddaughter who is the artist of the piece I needed…read moreframed. We arrived at the shop at 11:15. We waited several minutes and then a man came out of a back room to see what we wanted. We were told we had to have an appointment and that we could return at 5PM. I'm 90 years old and had driven from Saratoga to Los Altos so I said I would not return. There was no indication anywhere that an appointment was needed and driving the freeway is difficult, especially at rush hour. I would not recommend this business as they don't seem to value customers.

Don't bother with this store, their prices have skyrocketed, the lead times are rediculous. I had…read moreseveral pictures to frame and mat. Didn't get a quote for 7 days and the lead time was 45 days, it's now been 62 days and still waiting. Horrible customer service, they need to go. I would NOT recommend this business to anyone.

I wish I could give these guys more than 5 stars. They are absolutely the most patient, kind, fun…read moreand generous team of people that I've had the pleasure of working with lately. It feels like most places have forgotten the lost art of "customer service", which to me, really just means showing deep care for your customers. Rose was absolutely AMAZING. She even danced around to their 90's playlist while setting me up with my own desk to cut photos until I got what I needed "just right". She didn't rush me or get frustrated when I asked for something 10 different ways. It was refreshing to feel like someone still really loved their work and loved helping people. Thank you Cheap Pete's! Not only is your service amazing, but the quality of everything I've done here has been outstanding. Super appreciate that people like this still exist.

Loved that there are affordable options with GREAT staff that help make decisions on mat and frame…read morecolors and styles. We brought in our NEW ARTWORK and the end result was fantastic.

Love this gallery. I moved from NYC and needed a good framer…read more I was actually so happy to find them right down the street from me! I also love the artwork they were showing . I would recommend them highly :)

Bryant Street Gallery has terrific quality and customer service. I highly recommend them.read more

I had a large lithograph fall off the wall and break the very expensive frame…read more Mario repaired it & cleaned the surface. Excellent work.

I loved working with Bay Frames! I went out of my way from Sunnyvale to Fremont to use their…read moreexpertise for a Chinoiserie painting, and it was completely worth it. He thoughtfully considered my entire room and patiently walked me through multiple framing options across different styles and price points before we finalized the perfect one. Highly recommend for anyone looking for expert guidance and a truly personalized experience.