Overall I have loved the care of Pacific Coast Pediatrics, especially the professionalism of Dr…read more Giedt and Dr. Lim(5 ) Recently my child has had two appointments with Dr. Winter (only pleasant interaction was with the medical support staff) i will not be allowing her to meet with my child or I. She was condescending, and remarks made were inappropriate. I took my child to that first appointment, and her dad to the second and the fact that he had the same experience further validates how she needs some cultural humility training to help improve or build her interpersonal communication with patients that are from a culture different from her!! I will be sticking to the doctors (Giedt and Lim) whom have fostered a nurturing supportive environment when our child his seen by them, they unlike the latter take time to also interact with our child and make them comfortable! Update: I received a call from the Office Manager, she was very attentive, kind while she followed up regarding this review and the interactions that transpired. I feel much more at ease and have more information on Dr. Winter' s style, that does not negate the assumptions she made and our experience, however our family feels more informed and happy to move forward with our care here.

I don't know what's happening to this practice. Their customer service went down. I scheduled an…read moreappointment for my 5yr old @ 3:20 and it took over an hour and a half to be seen. I find ridiculous that they will charge you $25 if you cancel within less than 24hours, but it's okay for them to be ridiculously late. Looking for a new pediatrician office to take my children.

A week after my child was born I took him in for his 1 week check-up. I saw the reviews here and…read morethought it wouldn't be bad to try. From the moment I stepped foot in that clinic everything was rushed. When the doctor walked in I let him do his routine and look over my son. He mentioned everything was good... I proceeded to expressed my concerns about my child. FYI I am a first time mom and still I knew something was wrong. I said to him I did not think he was ok. His eyes were YELLOW. His tongue was YELLOW. His entire body especially his face was YELLOW. He hadn't pooped in a couple days and he was not as responsive as a new born should be. He gave him one more lil rushed look and said again he was fine. My instincts did not let me stay at peace. The next day I went in for a consult at Natividad and expressed my concerns to them. They immediately draught blood and let me know he had Jaundice. He was admitted that same night and placed under blue light. Worst feeling ever. I immediately called the clinic and canceled any future appointments with them. Never went back to this place and would definitely not recommend.

I didn't know what a great pediatrician was until I stopped coming here. Dr. Darnawan and his staff…read moreare dry as can be with the kids. The front desk staff is incompetent as can be. I would constantly get double charged for my co-pays because of their "whoopsies." It was frustrating as I would always insist on paying my copay upfront instead of being billed. Yet, I would always receive a bill and had to provide my receipts to have them corrected. When I asked questions about the kids they were met with either short answers or a condescending response. The annoying part was asking for school documents to be filled out. I needed to drop off the doc in person and also pick it up in person. I would also have to call to follow up since the staff never did. It was never fast and took about a week on average. Now at our new pediatrician office it is a world of difference. We get greeted at entry by the friendly staff. The doctors are always in a great mood and interact great with the kids. I wish I would've made the move sooner.

My daughter wasn't feeling well and the front office was able to accommodate us for a same day…read morevisit. Even as an add-on @ 3:30, we were seen in a timely manner. Nicole, our assistant, was so kind and great at distracting our fussy daughter. Dr. Chu took her time to address all our concerns. We are grateful our daughter is in your care!

I wish I could give a better review because my daughter has received great care. However, the…read moreoffice and management are horrible and disorganized. For months we told the front that our daughters insurance switched, 4 months later I call my insurance and they said it was still getting charged incorrectly. Call back the billing office and they said they never changed it...odd because we were refunded 4 months prior for this issue and asked to have it change and I guess the request was ignored. Loved the doctors, but the office staff love to pick and choose what requests to do, was not the first time this has happened.

I recently changed my kids over to Romie Lane Pediatrics and it was great. Dr. Subbarao saw my 4…read morechildren and they all loved her. She was very good with them and very thorough with all the information she gave us. The front staff was also very nice at every appointment at the time of check in and checkout. The medical assistants also made sure my children were comfortable at their appointment. I'm glad I made the change.

I have only stayed with this Pediatric office thanks to Dr. Malik being an excellent Pediatrician…read more This one STAR I selected is for her and her MA. She is a wonderful caring human being who cares for her patients. The "front office staff" are a bunch of immature and unprofessional people. They always overlook everything and say it was an error on their end. They do not acknowledge nor apologize for the inconvenience their errors cause. If you ask them for their manager's name so you can communicate and inform of their behavior, they respond with a "sure, her name is so and so .. in a sarcastic tone, knowing nothing will be done or said to them. The Office Manager does not seem to care of what goes on in that front office. She seems half ways asleep every time I've seen here in there. Unbelievable, I've been with this office since my oldest was a baby and he is now 32. I'm glad I will be done dealing with this front office staff shortly.

This is second bad experience I've had with this office. They referred my son to ENT, and for days…read moreI had called the office they referred him to and no response. I called this pediatricians office to speak to the referral coordinator and request help on contacting this office, I simply asked if there was an alternate number or if she can contact them for me(some offices offer that) and she just said, "well I called this morning and they answered" and I said "okay I guess I'll keep trying" and all she said was "okay" and hung up on me. She was very dismissive of everything I was saying. I'm trusting this office with my toddler, I want to be able to contact them any concerns/questions and feel heard. This type of customer service shouldn't be acceptable especially in this type of work environment.

Go SOMEWHERE ELSE!…read more Update: 6 Years later. Those handling insurance are still very inconsistent with their policy. They called to confirm an appointment for the next day. Insurance is current but there system showed an old insurance. Instead of just letting us bring our insurance card showing yes in fact we have current insurance they immediately cancelled the appointment we had been waiting for and said I'd have to wait until the issue is resolved before scheduling another appointment. After hanging up I called back and got someone else who said they don't know why their coworker cancelled our appointment when we have current insurance and the appointment could have been kept but by that point, my appointment slot was already taken... Awful business practices. Do not recommend. Don't give them your business.

Dr. Darmawan does a great job thoroughly examining the kids and listening to any concerns. He takes…read moretime to explain what is going on. When I had issues with needing to switch to a different medication for my child he was quick to respond.

I've been coming here since I was 10. Doctor Giedt is the best Pediatrician. But I'm no longer a…read morekid, so now I bring my little monsters. We love our doctor!

So far, this place has been great. I was surprised when I couldn't find a single pediatrician in…read moreMonterey who would accept new Tricare patients. We drove to Salinas because Pediatric and Adolescent Medical Associates could see all 3 of my kids. Not only could they take them as patients, but they could see them all for intake appointments within a few days. Not three months (like at some military treatment facilities) but under a week. My kids have seen three doctors there, their PCM and others as needed for acute care, and they've all been wonderful. Including putting up with my youngest two kids being hyper and bored during their big sister's appointments. For acute problems, they have an hour where they see established patients without an appointment each morning, so getting my kids in when they're sick is only a problem if it's late on a Saturday night. BUT - when my daughter's fever spiked and I was worried her stomach flu was appendicitis, I left a message for the on call pediatrician Saturday night and received a call back within 2 minutes. She walked me through a few quick tests to rule out appendicitis, so I wasn't up all night wondering if I should take my little girl to the ER. 2 MINUTES. On a Saturday night. They're busy, and seem to always have a packed waiting room, but they are obviously a very well managed medical practice who can provide optimal care and customer service. Very much recommended.

So We Brought My Fiancée To Salinas Valley Medical Urgent Care Center For Her To See A Dr. It's…read moreKool That They're Open On Sundays Hopefully They Take Care Of Her..??

Dr.was awesome. Staff is very in incompetent. A yes or no from the Dr. Would of been fine. The…read morestaff didn't no medication what so ever. I went around and around with the staff over this and the deleted over half my messages to the doctor .

Dr Hulstedt IS a miracle worker, a true oracle of information regarding health and care. First Do…read moreNo Harm is the oath he abides by! He diagnosed my son's condition in 1 hour, after my 5 months of searching and meeting with 3 other doctors. The Drs told me my son was fine!! He was not fine.... I took his advice and demanded our pediatrician "think" and look at all the red flags Dr Hulstedt pointed out - Dr Hulstead Saved my boy's life! Thank you forever and always Dr Hulstedt!! Weston is doing well... You have many jewels in your crown. M Bennet -

Dr Hulstedt turned my child's life around. I saw with my own eyes what he did for my son. He has…read morea wealth of knowledge and is one in a trillion and not replicable. I'm sickened that they have taken our rights away to choose him as a pediatrician and doctor .

Super easy to get help. In and out fast. Very friendly. Great quality care. Easy to get tb test.read more

Honestly my doctor was very kind, detailed on my injury, and very helpful with my situation. The…read moreonly thing is the wait time is very long and frustrating, my situation was already stressful so the wait time did not help but my doctor was very kind I'm just grateful she was helpful. I went in at around 10:15 and didn't leave until 1:30