My wife sent a mass request for quotes via Yelp, and ATG Flooring and another company were the only ones that responded, with a quick response might I add.
I'm doing a kitchen remodel and we decided to do hardwood flooring matching the kitchen floors to the living room. The living room had carpet and after we removed the kitchen cabinets, there were no flooring underneath it. We already had purchased most flooring materials.
Alejandro Jr and senior came to checkout the living room and gave me a price quote. It was very reasonable, and he explained that they are a pretty new company.
From then on I communicated with Jr via text. He didn't checkout what flooring and materials we already had, so I sent him pictures. He responded by saying that I need 5 more boxes of flooring and 4 end caps. Which I ordered and was delivered the following week.
Sr and his crew came at the set time and day and went right to work. They did a beautiful job. Most can't speak English that well, so it was hard to communicate during some questions.
Jr also came back to take the old carpet and trash away; and to collect payment. It took them only one day which I'm very happy about.
Though this review doesn't come without some setbacks/criticism: The transition piece from the laundry room to the flooring is missing a T-cap. When I told him, he said "I told you when we were here". I'm not sure if he did or didn't, but I do have all the texts between us, and I clearly asked what else/more materials I needed and he responded. I even double asked and checked on the materials (and price of the job) before I ordered them.
He never mentions T-caps, only the boxes of flooring and the 4 end caps. Also, they ended up not needing the 4 end caps. So I have extra material without a 100% completed floor. That's why I have everything in writing (texts), he or I can go back and forth on what was verbal or not.
A review like this would usually get 2 or 3 stars. I'm giving him a 4, only because they do good work, at a great price. If he had asked for better pictures, or asked to visually see what I have when he came to our house to give me an estimate, everything would be all good. read more