Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Sheryl is by far the expert in gems. Her service is exceptional. She has unique pieces at very fair…read moreprices.

DO NOT GO HERE, avoid at all costs!…read more Absolutely horrible experience, ruined my wedding ring and so rude and unprofessional. Do not risk bringing your jewelry here, they will ruin it and take no responsibility, it's clear they don't know what they're doing. Brought my wedding ring in for a loose main prong, received it back weeks later with the prong even looser than when I brought it to them, with two stones completely missing which were perfectly fine before, and a huge black resin burn on the main diamond. Not only did they not fix what they were supposed to, they sent my ring back mangled. I have no idea how or why this would happen and how they wouldn't notice this before returning it to me. They also apparently don't take photos or videos of rings before and after repair for documentation, which is wildly unprofessional and is basically jewelry repair 101. Thankfully I took my own photos as evidence, as we're suing the company for the cost to repair the damage they did. They also don't do the repairs in store, which they weren't transparent about, and send it out to god knows where, so be further warned that it's a massively sketchy and unprofessional operation. On top of having no skills as a jeweler, their customer service is atrocious and they treat customers like garbage once they have your money. When I called to discuss my concerns with the state of my ring, the old woman working was immediately defensive, insulting, rude, and accused me of lying and swore at me. Not sure what I would gain by lying about their botched job, I just wanted the situation rectified. She also admitted they don't do repairs in house and don't take pictures or document what is damaged and what they fixed, insanely unprofessional and a scam of a business. They should be ashamed of how they damage pieces that mean the world to people, and then treat and talk to customers horribly. Save soo much time, frustration and heartbreak and go to a business with actual skill and integrity and who treats their customers as they deserve. Edited to address business comments below: Ma'am, I did not swear at you, and have the recorded call as proof of your unprofessionalism and rudeness. You did offer to 'fix' the damage, but who in their right mind would trust you with their jewelry for a second time to fix the issues you carelessly caused, after you sent back my ring with the original issue not fixed, and more damage added on top of it, that you didn't even notice? Insane. For you to say 'I did not want this done', is wild, I shouldn't have to bring my ring back to repair burns you left while not even fixing my issue. Potential customers, do you really want to put your trust and jewelry in the hands of unknown 'contractors'? Very sketchy. Even if my mom was happy with past, non complex, jobs you did, it doesn't mean this one wasn't a total disaster that you did not take accountability for. Everyone, save the headache and lawyer fees and go to someone sane and professional!

After a lifetime of taking care of my children and elderly parents, I was in a position to purchase…read moremy first Rolex. A Rolex Yacht-Master with slate dial...sophisticated and beautiful. I turned to Frank Adams Jewelers and their service was beyond what I expected. I told Kimberly what my wish watch was and she assured me she would do everything possible to make it happen. Well, I received the message it was in and I couldn't be more ecstatic! I was greeted by Kimberly and Matthew (her right hand man for everything Rolex) and treated my Dad and I like royalty, beyond my expectations! Whether this be your first purchase or tenth, they go out of their way to form a special bond with each of their customers. Actually it felt more like family! I love my watch and but more importantly the experience and memory of getting it. Thank you again Kimberly and Matthew....you have a customer for life! Warmest regards....Ken I

Great place to get your "pretty" things. The staff are wonderful to work with. Looking forward to…read morea blue Tudor soon.

I had a complicated request to make a new ring...using large stones, diamonds and antique gems…read more Viola-Mia's creativity was astounding!She carefully and patiently listened and adjusted the design and then the fitting so that it looked great and fit so comfortably! Recommend her without hesitation!

I called Murduff's this morning, and was treated truly well. I asked if I could bring in some…read morediamonds to get a ball park of what they work. Having been a Jeweler/ metalsmith for 50 years, I realize that this is not the call you want. I went in, (without an appt.) and had my diamonds looked at, and found out exactly what they were, how much they were worth on the open market, and had a great exchange with the person I talked with. Some of it was brutal truth, but given/delivered in a very realistic and personal manner. -Very good honest and friendly people. Go there!

Bought my wedding rings here and work was exemplary - second to none. When my wife's heirloom…read morenecklace broke, they repaired it stronger. No matter if I'm spending $2000 or $40 they are friendly, accepting, respectful and knowledgeable - they even laugh at my attempts to tell a "good" Dad joke. I had ideas of the perfect rings for my wife and many were cost prohibitive but he gave me encouragement and tempered this with sound, realistic advice. I have met many jewelers but few are as genuine as he is. We are very lucky to have him in South Glens Falls.

I've searched everywhere in my area for someone who made me feel confident in ordering custom rings…read morefor my partner and I. I was beginning to lose hope but, on a whim I stopped into M. Rahal's to see what they had to offer. Very quickly I realized this was the business I was going to go with for my rings. Mounir was extremely knowledgeable and understood exactly what I was trying to accomplish with my project. I had a strict deadline to get the rings made because of a vacation that was coming up. He was able to deliver the rings in half the time that others said they could do. The end result was outstanding and my partner and I could not be more happy to have these rings. If you are looking for top quality work and family friendly business, I would not hesitate to recommend M. Rahal's. I will certainly be a returning customer. =]

The most thoughtful, considerate jeweler I've ever met. Approaches small jobs and purchases with…read moregreat kindness and care. Restored my late father's watch so it looked new and gave us a lovely free case so we could present it to our son for his graduation. A great craftsman and human being.

Probably the best jeweler and repair person in the Berkshires. Purchased a diamond wedding band…read morethat my wife still gets compliments on. He repaired an engagement ring and repaired some watches. Received honest appraisals and good solid advice. Never one to put profit over customer satisfaction. I rarely make endorsements, but this one I feel is required.

Great craftmanship... with attentive & knowledgeable staff!! Prices for the repairs that I had…read morerequested were very affordable & very well done! I would HIGHLY recommend this jeweler!!

I don't wear a lot of jewelry but have a special necklace that I wear all the time. It got tangled…read moreand I wasn't able to untangle it myself. I stopped at the Jewelry Repair Center and the very nice man there untangled the necklace for me and wouldn't charge me for his work.

This past weekend my youngest daughter and I drove up from…read more Western Pennsylvania to visit my eldest daughter (and finally pick up the rest of my belongings). Always find myself remiscing because the house my eldest daughter lives in --- it belonged to my Grandparents. Such an enjoyable visit with Janet --- I agree that her items are easier to find and even though the space is saller than across the street. Very knowledgeable about the items she is selling and helpful to both daughters as they both picked up a different version of the stone. Even though my cdaughter s are both in thir mid are in their 40s --- I had to laugh because of the look of wonder in their eyes and unbeknownst to either one - each chose an opal. That was my Aunt Mary Ann's favorite gem. Janet is so hospitable, friendly, informative and accomodating. On the way home from Hoosick Falls, my youngest began to hint about the next time - HA!

Like my Sister's review states, we were back-roading it to Lake George as we always do on our…read morelittle get-a-ways. We turned the corner off what seemed like endless Farm roads and all of a sudden A TOWN... There was a giant sign that said Home - Made jewelry 20% off, and kidding I asked "Wanna go in" to which she said YES, so we pulled over, parked and went in. We literally spent an hour with Janet in the shop, SHE IS GREAT!!! We continued to talk about Janet for the rest of our girls weekend, that I could spend a weekend with her and hear her stories & just be in her presence! I was very happy to see all the diverse items that she promotes and inspires in the middle of what might be a less than liberal area, She sells and donates the proceeds of Haitian art back to the Haitian communities. She had SO MUCH jewelry in her shop and if you would mention something she INSTANTLY knew where it was on a random table. You could spend all day in there and still not see all she had. My sister liked one thing and instantly she made it into something else. She was just great & I want to hang out with her & hear her stories! She was a great soul and really had beautiful items! She is moving across the street and we told her we would definitely come back next time we are in town.

Kate does beautiful work. She also does repairs. Her prices are fair…read more Although she doesn't have her shop anymore, you can always drop things off for her at Corina's Contemporary Jewelry on Washington St in the village of BS http://corinacontemporaryjewelry.com/

I live in Northern Virginia and travel to Saratoga Springs often. I have been in this shop several…read moretimes when it was at the old location. I love the new shop so much better. Every time I come to the shop, I always find something new and unique that I do not see where anywhere else. I am always excited to see Kate and her staff. They are so friendly and helpful. If you are looking for a pleasant shopping experience, or just a very happy place to spend sometime, please go by A Bead Just So shop. You will be hooked, beads have away of making you want to see them as often as you can. I know you will not be disappointed.

Karen is a wonderful, helpful owner. Friendly service. Great with gift suggestions. My husband went…read morein before Christmas and picked something out for me. When he brought it to the register Karen asked "Is this for your daughter or your wife?" He told her it was for me and she told him "Your daughter likes those kind of earrings, but your wife would like these other styles better." She was absolutely right! A lovely assortment of moderately priced, attractive jewelry. Something for everyone, especially Williams College students and alum.

Mrs. Goodman is the BEST and I've been going there most of my life. When I was a kid trying to get…read moremy mom something nice and paying with a bunch of ones she'd help me find something beautiful in my price range. When I was a broke college student and bought my brother a pair of fancy cuff links I could barely afford she engraved his initials for free. She knows EXACTLY what kind of jewelry my mom and like so when my (clueless) dad goes in to buy one of us a present Karen always picks out the perfect gift for him. Recently she was able to repair my engagement ring, and made the stone more secure without damaging any of the beautiful detail work (which another jeweler had told me was impossible). Her customer service is superb which is why I still like to go to her even though I live three hours away.