Even though we did not end up having our antique clock repaired, Mr. Bates did a great job taking…read moretime to show me where the problems were and explaining the issues in repair. He is super knowledgable. I really enjoyed speaking with him and so appreciate his honesty. I wouldn't hesitate referring anyone to the British Clockmaker for an antique clock needing repair.

I've taken two different Howard Miller clocks to them for a couple repairs to each of them. Every…read moretime they made repairs and adjustments quickly, professionally, and at a reasonable cost. I even bought a couple clocks from their selection of vintage electric clocks. If you like vintage clocks, check it out, it's a lot more fun seeing them in person than on EBay. They're not easy to locate -- they' re quite inconspicuous, I keep driving past them even after I've visited 4+ times. If it turned out they were actually a safe house for James Bond or the entrance to a vast underground intelligence complex (for the good guys, not Dr. Evil -- they're far too nice), I wouldn't be surprised. Few people have clocks any more but if you do and you need it repaired, these are your people.

I didn't realize how difficult it would be to find somebody who fixes clocks. A friend said I…read moreshould just toss it, but I thought better or it. The clock cost me over $100 a few years ago. So I seraph and found this company is Niskayuna. Drive there &they asked me to wait in case it could w fixed quickly and it could and they changed me $21 to save my beautiful wall clock. Nice guys. Great work!

John and Luisa are lovely people, incredibly knowledgeable, thoughtful and thorough. Absolutely…read moretrustworthy! I have introduced them to family and friends, all of whom have had the same experience.

The owner is so nice helpful and friendly. Moderate…read moreselection of used jewelry. Jewelry is used , in good, great shape. Less than 1/2 price if ur buying new. That's less than 1/2 price others stores on sale price.

It's been almost 2 months since I dropped my little clock off for repair. The gentleman behind the…read morecounter bruskly informed me that he would try to find the part I would need to fix it (an eight year old Pottery Barn bedside clock) but couldn't guarantee anything. I had to pay $20 for him to try to find the part the battery goes in. Well, okay. Said he would call me when he had an answer. I've called twice since then. Had my ticket number and everything, but both times folks said they would call me back. Still waiting for a call...from SOMEONE. Bye bye, 20 bucks, methinks.

STAY AWAY!!! Oct. 18,2011 I gave a $10 deposit to have a 1970's electric clock made into a battery…read morerun clock. Four months later,January 20, 2012 I still hear Theresa say "the parts are coming in today" When I told her no, I want my clock back, you have been telling me for 4 months the parts are coming in. She responded ok you can pick it up as it is, it is all apart in pieces. The image of my trying to put the clock back together was frightening. I told her no, I want it back in the condition I gave it to you. She said you can pick it up this afternoon. Well I got my clock back IN PIECES plus monetary compensation for the mess. Satisfied that I received some compensation, but not satisfied that I was deceived over 4months and that the clock which had been in my family for over 40 years is now a bag of parts. Do not recommend this place at all!

I paid Mr. Morrow of OldeTymes (OldeTymesClockAndPocketwatch.com) $850.00 to come to my house to…read morefix my grandfather clock. I had to wait 6 months for him to come to my house. After I paid him his full fee, I listened to him tell me all about the grandfather clock industry. He then spent a couple hours tinkering with the grandfather clock, at the end of such time he turned palms up and said he could not fix it without a complete replacement of the inner workings (my word, not his). I asked him the cost of such a repair/replacement, and he quoted me a fee of $2,000.00. Of course, that quote was outrageous, so we parted ways. To look at his website, one would think he was competent to fix any grandfather clock that does not run. I then found another more knowledgable grandfather repairman, who fixed my grandfather clock for approximately $250.00. I intend to keep using the second repairman. Use Olde Tymes/David Morrow if you want, but I wouldn't dream of returning to him for further work on my grandfather clock. "Fool me once, shame on you; fool me twice, shame on me."

Very satisfied with service and result. So pleased to find an old clock expert! Also appreciated…read morehis initial diagnostic examination of the clock mechanism illustrating to me what was in need of repair

Easy to work with picked up consignments with no charge my items did well in his auctionread more

After bidding with Fontaine's Gallery for 20 or more years,…read moreand likely spending tens of thousands of dollars the owner, John F just told me to buy somewhere else, why? Because I just told him his two "preferred" shippers charge between 600% and 1000% OVER the actual cost of the postage. That's it, no threats, no profanity, nothing more than stating facts, and politely asking about alternatives. We are a small, elderly run business, so ever dollar is precious. Imagine how Mr F (XXX YOU) treats his mom and dad.

I had the best experience buying jewelry today! Kendel immediately greeted me and asked if I was…read morelooking for anything specific, though she didn't jump down my throat like other places so. I told her I was browsing, but thank you. She did not hover nor follow me around, giving me the idea that she was just trying to make a sale. I had some questions and she knew exactly what I was talking about. I recently lost some weight and wanted a ring to put on my ring finger while trying to figure out what I'll end up doing with my wedding band. She offered me many affordable solutions and took plenty of time to bring out trays of rings until I found the right one. I definitely did not want to spend a lot of money and was very clear on that and she was so respectful of this. I was amazed. I've never had such a comfortable experience while looking at fine jewelry. They have a customer for life now. I will never go anywhere else! And I'll be telling all my friends and family. Hannoush lucked out with having kendel as an employee. I will always seek her out (though the other employees were very friendly). It was a nice surprise today. Thank you, Kendel. I hope they appreciate you as much as I did!

Try a little honesty. A friend wanted her 14 kt gold wedding…read moreband increased by 1/2 a size. She was told it would cost her $350 dollars because a piece of gold would have to be added. The truth is all they do is stretch it. I stretched myself with a ring stretching tool that cost me $8.