BEWARE! I had my…read moreHonda Element towed here after reading positive Yelp reviews. My Honda Element overheated in Paso Robles, so I immediately had it towed to Moonlight Mechanic. Julie and Shirley seemed like great peopel as everyone else has mentioned. THEY OVERCHARGE FOR PARTS: I was charged $99 for a $30 part ( Thermostat housing ), which did not fix the issue, then... I was quoted $210 for a $80 part ( TYC Radiator fan assembly ) fortunately, the part they ordered did not fit, then... I was quoted $380 for a $100 part ( Radiator fan motor ). feeling hoodwinked, I ordered the part online and picked up the car that day. THE SLOW SERVICE: After they ordered the wrong replacement part, "luckily", today I picked up my car 6 days and $400 dollars later and it's still not completely fixed. I feel misled. I believe that a "retail" markup of 300% to 400% is very dishonest. I would rather have been charged higher prices for quality labor than to be misled and charged high prices for low quality automotive parts. They might be an alright place to get a standard Oil Change, but I would ask that they sincerely revisit their business practices. Avoid for auto repairs! - Mike

After what we've been through this weekend, I can't extoll Julie's virtues any higher. She…read moreliterally salvaged our weekend, and made a very bad situation tolerable. We also found a jewel in Paso Robles - you are very lucky to have a good, honest, 24/7 car repair shop right in your town. Long story short, our car broke down on the side of the highway outside Paso. We were headed down for a birthday weekend get-away of wine tasting from the Bay Area. This was a mini-vacation we'd planned and to which we'd been looking forward. After the car stopped and we pulled off the road, I called AAA for a tow and called all over the area to try and find a mechanic who could look at the car over the weekend. Found Julie's shop, the Moonlight Mechanic. Her mechanic spent a couple hours diagnosing this problem, for a very reasonable fee. Turned out that without warning, our car ran out of oil and the engine seized... not good news. This was something the last shop that worked on our car needed to fix. We were not going to get back to the Bay Area anytime soon and all rental car places were closed for the weekend in Paso. So Julie helped transport us over the weekend, which included letting us use her car for a bit. She allowed us to keep the dead car at her shop, and helped us coordinate another AAA tow and gave us advice and diagnostic information to help with the fix. She is absolutely the most accommodating, generous, and warm-hardhearted person - she knows customer service. If we lived in Paso, I wouldn't hesitate to ever give her my business as she has a wonderful business ethic. She is honest and the work is quality, and all at a very fair price. She will even come to your location if your car is stuck. This is one of the best car repair experiences I have ever had despite that our car was in such bad shape. Moonlight Mechanic is a woman/veteran-owned business that deserves yours.

I dont wanna rate this any star.. please be aware of these people. Not happy with them at all…read more Sold my good family friend a car said nothing is wrong with it and he left check engine light on and went to talk to them the guy was not there who sold the car. I mean your a business said if anything is wrong with car to bring it back, we did and they guy was not there! I can write more but im not we are really looking into a laywer for this because they took advantage of an elderly who just needs a car. Bad service

My tire was flat.Julio came to my house to take my tire to go patch it up at 8:45@ night in…read moreAtascadero thanks Julio..now I can go back to work...

Frank was helpful and did the needed services at a reasonable price. I will go back to his shop.read more

We had an undercarriage issue while visiting Paso that was very distressing. Frank's Auto helped us…read morethrough a difficult situation and gave great care to our car at an extremely reasonable fair price. If I lived in Paso, Frank would be my mechanic!

We are on our 9th Jeep, so it is safe to say we are fans. We love the Cole's Dealership for many…read morereasons but most of all Tony in the service department. Over the years Tony has been so helpful with scheduling and making the visit fast and painless. The coffee machine helps a bunch too. Fast Great value Super customer friendly If you are thinking of buying a Jeep, see Vince. He is great too.

I have been a loyal customer of Cole Chrysler Dodge Jeep for years, buying multiple vehicles and…read moreeven a $5000 extended warranty. Unfortunately, their customer service has been consistently terrible. My Jeep was towed from San Diego and left in a parking lot next door that was easily accessible from the dealership. Instead of moving it themselves or allowing it to be pushed the short distance, they made me have it towed all over again to their lot -- an unnecessary and frustrating hassle. On another occasion, they kept my car all day with no resolution and called me just 30 minutes before closing. I couldn't get there in time, leaving me stranded without a car. Another time, I was late dropping off my car because I had to take my child to school. They held onto the car all day and didn't service it, using my late drop-off as an excuse. Just today, I dropped off my Jeep for a rattle. It took three weeks to get the part, only for me to be told at 2:30 pm that they received the wrong part! It's clear they don't prioritize their customers at all. As a local business woman, I even created discount coupons to offer customers waiting for their cars a chance to enjoy a bite and drink nearby. Yet, no one has ever received a coupon, and when I asked service personnel about them, they didn't even remember the coupons existed. I wish there was another place in San Luis Obispo to take my Jeep under warranty, but unfortunately, there isn't. This dealership's lack of care and professionalism has made me seriously reconsider my loyalty.

A lifesaver. Their mobile service came on time, fixed issues, ordered parts, and came out again to…read moreinstall them without an additional service fee. Just great.

I brought a 2005 lazy daze rv to their Happy Campers service center for a pre-purchase inspection…read more Dusty took my reservation and Mike was the service tech. Both were so nice and helpful. Mike thoroughly addressed my concerns and offered great advice to a first time RV owner.

I was on vacation in my diesel motorhome passing through Paso Robles when I suddenly could not…read moreaccelerate. I found La Rosa Automotive online. I spoke with John I believe is the owner and told him my situation and location. My motorhome is 40 ft so I was not sure who could tow it. John had a guy call me and the tow truck was there in minutes. Arrived at La Rosa Automotive and they quickly found that a thin rod had dis attached itself from the acceleration system. A part was sent to his shop in minutes and with one hour I was back on Hwy 101. Thank you La Rosa Automotive for a very reasonably priced repair and repaired in a very short amount of time. I could not have been more satisfied. 100% recommend this place.

Nice guy, but completely unreliable. Did a good job on my first car I took in. Each one thereafter…read moregot progressively worse. I would call the shop, sometimes they would answer, most times they didn't. When they do answer you get told "I don't know, call Jonathan's cell", which he doesn't answer, and you can't leave a message because the mailbox is full. The last vehicle I took there, for a 30 min diagnosis, I went and commandeered back from the mechanics after 3 days of no response from Jonathan. Too bad, I wanted them to be better.

Honest, fair and excellent service. Needed new shocks on my RAM 1500…read more Got an excellent price on the shocks I wanted. They were able to get me in earlier than my appointment time and did an excellent installation in a well equipped garage. The final cost was less than estimated since the installation took less time. Be sure to check them out.

I recently brought in my Lexus to lift and upgrade the suspension. Garett helped me get the exact…read moresuspension I wanted for my car and made it super easy to get done. They went out of their way to help get my vehicle to me when it was done as I couldn't get there to pick it up that day with my two infants. Amazing service, extremely nice and would recommend TAPS to anyone. Thanks again!

Was driving through town on vacation when the charge pipe on my f250 blew the boot off. The local…read moreFord dealer suggested I contact Hoven's as they were to busy to help. Brian answered the phone right away and told me to head on over. They were able to get me back on the road in 45 min. Seriously great service as they were booked that day but understood the pickle I was in. Highly recommend this shop.

My family and I were passing through Bakersfield when our truck broke down and luckily we were able…read moreto find this shop. Despite being busy they were able to quickly help us with our emergency situation. Brian Hoven really knows his stuff and if you have a Ford he is your guy as he specializes in Fords and previously worked for Ford. These guys are honest and genuine mechanics who you can trust to give you to you how it is and get you the best price in town.