Was denied a full refund WITH receipt in hand and less than 14 days from purchase. But because we accidentally bought the wrong color in stocking holders and was returning them 2 days after purchase, when we got back in town, the manager only offered their current clearance price at 75% off. Told us that because of a "few bad apples, it's ruined the return policy for others." Working retail management for 14+ years, I reached out to their corporate office to only receive a "SOL" response. Was told that it states their policy on their receipt. I think this company has forgot that they thrive if customers are taken care of and feel valued instead of treated like an average bad apple. Seems pointless to be an insider perk holder if the extended days to return isn't honored no matter within season or not. read more