We purchased quality outdoor furniture and got a great deal with the sale the store has going on…read more Michelle was our sales rep and had excellent customer service. Curtis helped check us out and was very friendly. They make a great working team.

My husband and I stopped by Chair King in Humble thinking we were not going to find what we are…read morelooking for. We were pleasantly surprised! Elijah introduced himself and tremendously helped guide us through the process of finding what we wanted and provided pricing as we browsed which saved time and kept us informed. We were able to find an outdoor dining table and chairs that we love! We will 100% come back when we are ready to buy our poolside lounge chairs!! If you go in, ask for Elijah!

Went to the Paradise Grills in Humble and was thoroughly impressed! Alexa knows her stuff and gave…read moreme all of the information I was needing to make an informed decision.

I absolutely love the products and the staff is very knowledgeable. I highly recommend Paradise…read moreGrills for your outdoor kitchen.

Normally when I walk in a store and have been in there for 5 minutes with no one greeting me I just…read morewalk out. This time I stayed because an outside bench caught my eye. A lady and a man at the counter still not saying anything to me. I finally said "Excuse me do you know if anyone if any of the workers are around" She said "What do you need?" I inquired about the price of the bench she told me &85 for the used bench. I didn't purchase. I found the exact same item at Academy and I'm waiting on the delivery now for $5 less. I think they need to come down or at least cross reference prices and also they at least need to do light cleaning on the items they are trying to sell.

The store was clean and the employees were friendly. But I wouldn't exactly call it a bargain…read moreoutlet. It felt like the Knick knack and clothes area of Tractor Supply and the prices weren't any better than Walmart. At least not for most things. If you're a bargain shopper and like Ross, Marshall's, etc for home goods, add this to your list, but go in without high expectations.

The furniture selection was overwhelming but there's is a hidden clearance section in the back with…read moredecent prices. The options in store is a small percentage of their overall inventory. I didn't see anything in store that I wanted but I saw quite a few options online I'm considering. The sales lady was very helpful.

I loved the furniture selection, The Salesman was a great help. He walked us through the entire…read moreprocess today. Couldn't have done it without him, Came out with a living room set, dining set and bedroom set for a very great price.

Tyiece and Patty were amazing to work with today! Very professional, attentive, and listened to all…read moreour wants and need for the furniture pieces we choose. They are very knowledgeable about the furniture and materials. Gave positive feedback and the prices are guaranteed the best deal! Highly recommend SuperNova Furniture! Ask for Tyiece and Patty you will not be disappointed! Thank you SuperNova!

I definitely do not recommend SuperNova Furniture. My delivery was supposed to be yesterday…read more12-23-2025. No one called to state they wasn't gonna deliver. I called at 2 pm. They stated. They had too many deliveries. The salesperson called to state the delivery people would be there tomorrow between 6-6:30. Unbelievable It's 6:35 none called and no one is here. This is unacceptable. I paid cash and expected my delivery would be the next day. That didn't happen.

If you're considering ever shopping at Ashley's, opening a credit card etc, DO NOT GO TO NUNU…read moreNASSOR Thanks to her I had an extremely unpleasant experience. I came in looking for a bed and found one, everything was great at first and so was she. She really had me fooled. Anyways I tell her im not ready for the furniture and she says okay you can schedule it whenever, just fyi the rails might take awhile, and I understand. The time comes where i'm ready to receive my furniture and schedule a delivery date for my dresser (mind you im still aware that my bed might take awhile due to the rails). I get my dresser, it looks great but I still need my bed so I ask nunu for a status update, eta. No response, at first I let it slide, maybe shes busy, she does have other responsibilities to tend to. However a couple days went by STILL NO RESPONSE. Look NUNU i get being busy but that does not excuse the lack of communication. I probably would've understood if she texted me saying hey im pretty busy right now i'll get back to you soon, but NOTHING. Whatever i call customer service to get an answer from them and they say 8 weeks. The hell?!?! what kind of bed takes damn near 2 months to get here, so i text nunu again to get more info because the guy on the phone didn't help at all but guess what, she didn't respond again. At this point i'm pissed at nunus unprofessionalism but just end up waiting it out because I wanted my bed. Fast forward a couple weeks (about 3) and I can schedule my delivery! Everything starts looking up I almost forgot that my sales associate ghosted me!!! My delivery day came up and the delivery men came to my home asking where the queen bed I ordered was going, I told them where and then they asked me where the I wanted the king bed. HELLO??? i never asked for a fking king bed nunu and u know this. So know im pissed again, HOW DOES ONE ACCIDENTALLY ORDER ANOTHER BED. I call ashleys and lo and behold nunu nassor had almost charged me for 2 beds!! Luckily I sent the bed back and was told that I wasn't going to get charged. Unfortunately I'm still figuring it out though, I dont know what i'm getting charged for and am paranoid that I got scammed all thanks to NUNU NASSOR. Everything is all overwhelming for me now because she wanted a little more commission I assume. Thank you Nunu for making me never want to shop with you or Ashley's again! Moral of the story whoever made it this far, DON'T go to Ashley Furniture for any of your furniture needs, but if you have you AVOID NUNUU NASSOR AT ALL COSTS

Getting the warranty is not worth it I got for my dining table now I have a stain and they won't do…read morenothing about it I send pictures and they say it's a scratch, here is a picture you tell me if it's a scratch? Definitely disappointed

Where is the no star option?!?!?! I ordered a refrigerator on November-12-2022. We had to special…read moreorder it in the black , no finger print model which was going to take till December-4-2022. That's a long time when the freezer in the old fridge has gone out. However we limped through to get the one we really wanted since it had to be special ordered. DELIVERY DAY TODAY .... WE MOVE THE REFRIGERATOR OUT AND GET READY FOR THE NEW ONE!!!!!!!! 12/04/22 fridge shows up..... it's not even the same fridge we were looking at no screen and it's not even black. Absolutely nothing was correct about it. Called Conns they're only resolution was to special order the right one and this time and wait another 3 weeks Come on!!! I'm a loyal customer with them for 10+ years paying off multiple appliances and electronics! Their loyalty isn't reciprocated, their customer support is a joke! I'm writing this review in hopes that someone at a higher level at Conns will contact me and make this right! I'm mind blown they sent a refrigerator that was no where near the same one I picked out. It's baffling!

Bought a floor model fridge. It was delivered 3 hours late at 11pm with the retail settings on it…read more The compressor wouldn't turn on without taking it out of that mode. Reached out to the only person we had contact information for, sales guy Kyle. Kyle acted as if a nonfictional refrigerator was no big deal. We went to the store this morning to have this fixed. Sales managers were extremely helpful and helped us resolve our problem. Let's talk about the delivery. We waited all day for delivery we decided to not let them push it to the next day. We were given the excuse that they had so much to deliver elsewhere. We live 4 miles from the store and had 1 thing. Why do we need to be concerned with them providing better service to other people. The delivery guys damaged the molding around the door. They left dirty finger prints on the door. One of them was banging on the plug to get it in the outlet. The delivery manager who happens to be the dispatcher too was extremely dismissive of our complaints. I will be contacting corporate. __________________ Update: spoke with a customer service rep that contacted me from this review. She was very nice and gave us a satisfactory resolution. Between her and the sales manager. I feel like this has been resolved. I changed my rating to 3 stars because of the response from management and corporate. Kyle and when warehouse still suck. ---------------- Update (again) 2 months go by and the account wasn't set up. Customer service reps calling and saying we're late on payment when we have an agreement that we start paying in December. Can't pay the bill because THERES NO ACCOUNT NUMBER. This is getting annoying

It has a nice selection of furniture to choose from with small scratch or dent. They don't offer…read moredelivery services so that was a bummer

They have good prices, but that's because everything seemed to be marked down as final sale. Which…read moreis fine if you don't want them to deliver what you buy. If you have the capability to transport large pieces of furniture and no physical limitations in moving them, then by all means purchase from them!

I had a great experience from the minute I entered the store to when the installer left my home…read more The owner is very friendly and showed me different options based on what I wanted to achieve. The young man that installed the parts in my fire place, so that I could use natural gas, was polite, efficient and professional. I highly recommend this place!

Called because our gas logs wouldn't light. Technician came the next day & we're ready for winter…read more On time, courteous & fixed the problem fast