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    Global Imports

    2.8 (9 reviews)
    Closed 10:00 am - 6:00 pm

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    Exclusive Furniture - 2 nightstands and king bedroom set frame

    Exclusive Furniture

    1.9(115 reviews)
    1.4 mi
    $$

    Great furniture selections. Service for the most part is good, definitely not great though. A few…read moreof the salespeople were either pushy or inattentive, or gave off a frustrated feeling while the customer shops. Online shopping is cool, the online person usually is based at the main store, I believe in Pearland. The value is pretty good especially when they have a sale. The quality of the furniture is great. I'd purchase more if the delivery wasn't an issue. Be prepared for delivery issues from my experience. Either they tell you yes your item is in stock and available for delivery, but the delivery is stalled from a week to over two months. The customer is given a variety of reasons from the order must have been given to another customer, it should be in in a few days, it's back ordered, or they deliver part of the order, because the rest was left at the warehouse. Additionally, as the customer you'll have to do the follow up and calls to track your order and delivery. Mind this will be via several store and warehouse managers. Extremely frustrating! No apology or compensation for information not being historically correct. The lack caused great hardship. Also, if during this process, you want to cancel your order, I was told I'd be charged a restocking fee, for something that I didn't create. ‍ So as a customer, I'd only be interested in a cash and carry type of transaction, which is sad, because I do see several other pieces I'd be interested in. I've given them two opportunities and both had issues. I don't like the feeling of being held hostage.

    Purchased with them 2 times, when you go in store they behave well, they say things are available…read moreand delivery will happen in 48 hrs, once payment is done. The day of delivery they will call and say they don't have all the items. They will rescheduled and again at the time of delivery items will be missing. First time I had to go to their store for missing item and was able to pick for what was missing. The sales agent don't respond well, you get frustrated and finally you have to struggle if you want the items which was missing. Second time the same things happened, the sales agent keeps giving excuses, doctor appointments, leaves , lunch , busy with customer. Items were not delivered after multiple tries, finally was able to contact sales agent he said they will refund for items which were not delivered. Waited for 10 days to get the refund, nothing refunded, called customer care and then they say, they can't for my account as I have never purchased with them. Now I have to take the receipt and go to store.

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    Exclusive Furniture - Dresser and chest of drawers

    Dresser and chest of drawers

    Exclusive Furniture - Rust stain from their dolly on my new carpet

    Rust stain from their dolly on my new carpet

    Exclusive Furniture - Delivery person put a dent in the wall when he placed the chest against the wall. Immediately said it was already there also.

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    Delivery person put a dent in the wall when he placed the chest against the wall. Immediately said it was already there also.

    Global Imports - furniture - Updated August 2026

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