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Humble, TX

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Supernova Furniture

2.5 (11 reviews)
Open • 11:00 am - 8:00 pm

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Conn's HomePlus

Conn's HomePlus

1.6(54 reviews)
0.6 mi
•$$$

We went into the store in Saturday night. The sales person was great. We picked out our washer and…read moredryer and decided to get a new couch as well. We were given a delivery window for Monday (today) of 5:15 to 8:15 pm. 8:20 still no delivery. Call them and get a new time of 9:05 PM. Waiting.... 9:20 still no delivery. Call them again, new delivery time of 10:18 PM?! Who in the hell delivers furniture at 10:18 PM on a Monday night?! Plus the setup is going to take like an hour! You may want to rethink shopping at Conn's unless you don't mind waiting around all hours of the night for your delivery UPDATE: Truck shows up but surprise, surprise, none of our merchandise is on it They can reschedule us for Wednesday?! Oh, they did offer to credit us $79.99 for the inconvenience

Where is the no star option?!?!?! I ordered a refrigerator on November-12-2022. We had to special…read moreorder it in the black , no finger print model which was going to take till December-4-2022. That's a long time when the freezer in the old fridge has gone out. However we limped through to get the one we really wanted since it had to be special ordered. DELIVERY DAY TODAY .... WE MOVE THE REFRIGERATOR OUT AND GET READY FOR THE NEW ONE!!!!!!!! 12/04/22 fridge shows up..... it's not even the same fridge we were looking at no screen and it's not even black. Absolutely nothing was correct about it. Called Conns they're only resolution was to special order the right one and this time and wait another 3 weeks Come on!!! I'm a loyal customer with them for 10+ years paying off multiple appliances and electronics! Their loyalty isn't reciprocated, their customer support is a joke! I'm writing this review in hopes that someone at a higher level at Conns will contact me and make this right! I'm mind blown they sent a refrigerator that was no where near the same one I picked out. It's baffling!

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Supernova Furniture - furniture - Updated November 2026

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