HORRIBLE experience EVER. We went to the store paid for 3 full beds, and one king bed with everything included. We have been sleeping at a hotel so our kids wouldn't sleep on the floor at our new home. We waited for the beds for a week and 10 minutes before delivery they called to say that my kids beds wouldn't be delivered today because they made a mistake. I have paid in full. I did not even finance the purchased. The sell rep called me to tell me oops we can't do anything about it. The owner called me and told me if I refuse the delivery of what they are sending I would have to pay again for it threathing me with more charges if I refuse the order. He said that I was under a contract which I didn't finance anything nor I was told I was binding myself to one. I asked for the money back so I can go else where which the owner Brad said too bad so sad. They would not do anything for me or my family. He even hung up the phone when I was telling him how dissatisfying this is. Pretty much I was the bad guy because I'm not happy about the situation. as well, the dresser came broken and scratches all over. The delivery guys took it back. I have never spoken to someone so apathetic . So now, we don't have our full order and no one tells us when the rest will come. He said 4 to 6 weeks. They never told us this, they hide the truth and once you buy they threaten you with contracts and more fees. At the end, you get screwed, no furniture, and minus almost 4k in the bank. save yourself the hassle and don't buy from this place. absolutely the worst customer service read more