1. At Home Harmony

    1. At Home Harmony

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    Tuckahoe, VA

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    At Home Harmony

    2.3 (3 reviews)
    Open 8:30 am - 5:00 pm

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    1 year ago

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    Alyssa H.

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    6 months ago

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    3 years ago

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    Sunrise at Bon Air

    Sunrise at Bon Air

    1.8
    (8 reviews)
    6.4 mi

    Service is poor in all areas, Medical, foo and beverage (food quality is sub par, food prep is…read morequestionable and service is poor - if this was a restaurant I would never go back) Communication I non existent, from top local staff to department heads. I feel that once they have you, you cease to exist.

    The quality of care at Sunrise has declined significantly in the past few years. There has been no…read moreconsistent local leadership and the care of residents and initiative of the staff have become subpar. There are some caring and hard working staff, but overall there is a lack of teamwork on the part of the staff. Cleanliness has also suffered. In memory care, the residents are placed around a TV for most of the day, with little variety of activity or recognition of the needs of individuals. There is poor communication both from the care managers and from the administration. My mother who was a long time resident had 2 episodes of defensive behavior a couple months ago, after which administration was quick to require additional outside sitters at considerable cost. These incidents were not unusual for dementia patients, according to Sunrise staff and outside consultants. Despite no additional events, Sunrise required mandatory discharge after 30 days notice and significantly increased her care level and expense during her remaining stay. We are fortunate to have found a much better place for Mom to live, where people actually care about the residents and give them the respect and care that they need.

    St. Mary's Woods

    St. Mary's Woods

    5.0
    (2 reviews)
    2.1 mi

    I'm a resident here, and I can say with no hesitation, that moving to SMW is one of the best…read moredecisions I've ever made. I have and would highly recommend this place to anyone who is looking for a peaceful, caring, and stress free place to live. Some of the reasons for my love of SMW are: 1. It is owned and managed by the Catholic Diocese of Richmond, which gives me a great deal of comfort knowing that they will never take advantage of me in any way, and they truly have MY best interests in mind always. 2. It is open to all, with no restrictions. In fact, many residents are not Catholic and are of many diverse backgrounds. 3. The staff at all levels are incredible. They are super qualified, helpful, and friendly at all times. I've never heard an unfriendly comment from anyone. 4. There are many different activities available and never any pressure to participate or not. Musical concerts of many kinds by outside professionals are a frequent and very pleasant activity. 5. Several different apartment floorplans are available. Mine fits me to a T! 6. Dinners are included in all plans and they provide a great opportunity to mingle with other residents and share some great stories and experiences. A great group of people. Please forgive the verbosity, but I want to convey what a great place this really is. If you're considering a retirement community, without a doubt, this is the place you want to be. I highly recommend it.

    St. Mary's Woods is a nonprofit senior living community providing exceptional living and services…read moresince 1988.

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    Home methods something else for everybody, and at St. Mary's Woods, each house is as one of a kind as our inhabitants.
    Home methods something else for everybody, and at St. Mary's Woods, each house is as one of a kind as our inhabitants.
    Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.
    Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.
    Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.

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    Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.
    Oasis Senior Advisors Richmond West & Chesterfield

    Oasis Senior Advisors Richmond West & Chesterfield

    5.0
    (1 review)
    4.0 mi

    I met Joe Gallagher with Oasis when my husband, Gregg, suffered a seizure related to his malignant…read morebrain tumor and was to be released from the hospital because there was nothing more they could do for his care. I had no idea where to go. Joe helped me review options around the Richmond, VA area for nursing care/rehab sites with physical, occupational and speech therapy. Gregg was able to receive excellent rehab for 3 weeks before we again were denied continued nursing care and had to move to our final option, assisted living. Joe joined me during the interview process at multiple facilities in the area to seek a good fit for Gregg regarding both nursing care and rehab care. Although Gregg had made strides in his rehab, his level of nursing care was deemed too involved for two of the more "prestigious" assisted living facilities in the area. I was very discouraged by this setback, but Joe and his wife, Judy, were exceptional in their emotional and spiritual support and kept me moving forward. Our third search was fruitful and Gregg received the best care I could have imagined for the next 10 months of his life. Through all of this journey, the Gallaghers kept in touch with us--they were never more than a phone call, text or email away and Joe visited Gregg at his new residence several times a month and even more during his last few weeks. Joe and Gregg shared a bond of faith, tears and hope that lifted both of them. Although Gregg was at peace with the treatments and outcomes he faced, he was even more so after spending time with Joe. Through our relationship with the Gallaghers, Gregg was able to receive therapy and hospice care at the assisted living facility. Joe's knowledge of Gregg as a person helped us find all the best support we needed. Even after his passing, the Gallaghers have kept touch with me and our two sons. Our family has been blessed to have had the Gallaghers by Gregg's side through his disease. We have met two new friends and grateful for their outreach even after Gregg's death.

    From the owner: Oasis Senior Advisors offers free, community-based referral senior housing assistance to aid in…read morefinding a place just right for you or your loved one. Using our knowledge of local resources and our proprietary OasisIQ software, we work with you and your family to help match you with the senior living options that suit your needs and preferences.

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    Oasis Senior Advisors Richmond West & Chesterfield
    Oasis Senior Advisors Richmond West & Chesterfield
    Oasis Senior Advisors Richmond West & Chesterfield

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    Bickford Senior Living

    Bickford Senior Living

    2.3
    (3 reviews)
    6.0 mi

    I would just like to give five-stars to the caregivers at Mary B's / Bickford, Senior Living, of…read moreSpotsylvania. A special shout out to Olivia and Rene who were there the night my mother passed. Thank you to all the caregivers for treating my mother with dignity and respect, and making her stay as comfortable as can be expected. Regards, Janice, Pascoe and Family Daughter of Wilma "Bugie" Garcia

    Today is 5/18/24 & it's taken me a long time to update my review. My last time in this facility was…read more11/30/22 when I had DSS come evaluate my grandmother to remove her from this facility and place her in a nursing home because ANYWHERE would be better than this facility's memory care unit. When they were there and asking staff why my grandmother fell so many times & why she was placed on the floor like a kindergartner, they were met with attitude just as I was. When they left, their nurse (Fai) was making evil faces and didn't like the conversation I was having with another staff member about me feeling that most of the people were only there for a check and didn't care about the safety of the people who lived in memory care. At one point, Fai & I locked eyes and she looked at me evil and I returned the look. She then asked me who I was talking about. I told her if I was talking about her, she'd know. Then, she asked me if I wanted to "take it outside". I don't know about you, but if someone asks you to take something outside, I'm sure you'd take that to mean they are trying to fight you. I had my son's dad on the phone the entire time & he heard everything. I took her up on her offer & followed her "outside" which ended up being her office. I was ready to give her what they'd been giving my grandmother all those months. She closed the door & told me she wasn't Eileen. I asked her what that meant & she, with her ghetto self, said that I knew what they meant. Then her friend came in and said we needed to go to Eileen Kwak's office instead because she didn't want Fai to lose her license trying to fight me. I was ready...but they walked to Eileen's office and I followed. I don't like Eileen because she did nothing to ensure the safety of my grandmother all those months, but when we got to her office, Fai started lying and I told the truth and Fai left the office. I have NEVER had someone try to fight me in this facility, but at that point I was ready to go to jail. After that convo with Eileen, i realized that these people had NO CLUE how dementia affects people because she was saying my grandmother was doing things that is common with having dementia. She also said we could start having bi-weekly calls to give me progress on her, which I had no problem with because my goal was to get her out of there asap anyway. I left that day not knowing that it would be the last time I saw my grandmother alive. On 12/1/22, my grandmother mysteriously died in their "care". Eileen called me frantic around 4 pm stating that my grandmother was unresponsive & that they had her in the floor attempting CPR on a PILLOW. (Everyone knows you don't do CPR with someone lying on a pillow.) She said her BP was 50/80 (does that even make sense???), and that they called EMS. The ER Dr called me around 4:50 pm stating that EMS was trying to revive my grandmother for a long time when this facility knew she had a DNR on file with them but couldn't locate it for them. Why didn't Fai the "nurse" call me herself to tell me what was going on knowing that Eileen was incompetent and didn't know what to do or say to me?? It was because of the fact that she just wanted to fight me the day before. I have no doubt that this was done on purpose though there's no cameras in memory care to prove this. I asked about getting cameras the entire 8 months she was there. They told me they weren't allowed. I wonder why!!! God knows and sees ALL! They will all get theirs eventually. Trust me. Do not leave your family member in this memory care facility. Please!!!! My main regret is leaving her here for the long 8 months she was there. Most of them didn't care about her. The ONLY person I ever trusted her with was Caprea. She seemed like she really cared about the people in memory care. Even with my daughter there to visit most days of the week, she was in the ER more than she should've been & had too many head/eye injuries that they could never explain. THAT IS UNACCEPTABLE & YES I complained to the state!! YOU BETTER DO THE SAME IF YOUR LOVED ONE IS HURT THERE TOO. I tried to get her out of this facility several times over the 8 months she was there. I worked full-time in a different state to pay for this facility, so I couldn't provide the 24/7 alone. 1 of the other facilities I looked at had a lock down in place, so that wasn't an option. The 2nd facility came to evaluate her, asked Fai for her records, and then all of a sudden, they couldn't care for her. She was sabotaged from leaving Bickford and then mistreated while there. There's no way someone should have that many mysterious injuries when they are bound to a wheelchair & she was bound to that wheelchair because they never set up therapy for her when she got there in April 2022, from the rehab facility down the street. She got weaker and weaker, and couldn't walk. Check the state complaints. Ignore their cute Facebook posts.

    Photos
    5/10/22: Another mysterious head injury
    5/10/22: Another mysterious head injury
    7/16/22: Yet another head knot and eye injury. No explanation.
    7/16/22: Yet another head knot and eye injury. No explanation.
    5/10/22: Another mysterious head injury

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    5/10/22: Another mysterious head injury

    At Home Harmony - personalcare - Updated July 2026

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