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    Hermitage Richmond

    5.0 (1 review)
    Open Open 24 hours
    Updated a few days ago

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    8 years ago

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    Legacy at Imperial Village

    Legacy at Imperial Village

    1.0(1 review)
    0.7 miRosedale

    DO NOT let your loved ones live here! In the last two years, this senior living community has…read morewoefully declined! It has experienced suicide, murder, rape, assaults, and robberies! There have been meth labs operating in the buildings. Ambulances and fire trucks are routinely on site daily. Bodies have been found a month or more after expiring. It is even under investigation for a prostitution ring! You can't make this stuff up! Management laughably bills it as a luxury community. Don't be fooled. An elevator in one of the buildings has been down for over a year. The common area floors are never cleaned. Maintenance issues go ignored. AND they have bed bugs and roaches! Most of the residents are very nice, gentle people, but there was a wave of undesirables moving in that caused a massive decline in morale, and no one cares about their community anymore. A resident purposely set a fire. Another barricaded himself in his apartment and busted out his picture window. Everyone is moving out in droves because of the drama. And trauma! The only thing it has going for it is the robust activities program that surprisingly remains intact from its previous administration, with regular bands that come to play, Bingo three times a week, exercise classes, dances and field trips. Not enough to save what used to be a very nice community. Very sad place for seniors near the end of their lives who have no support to have to endure.

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    Legacy at Imperial Village
    Legacy at Imperial Village
    Legacy at Imperial Village

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    Sancerre Atlee Station - Memory Care Suite

    Sancerre Atlee Station

    2.3(3 reviews)
    6.2 mi

    When my mother recently moved to Sancerre Atlee Station, we were both understandably nervous about…read morethe transition from her home to an assisted living facility. However, from the moment she arrived, the staff and residents made her feel welcomed, valued, and engaged. On her very first day, she was introduced to another resident who showed her around and helped her quickly connect with others. The staff has been exceptional--friendly, attentive, and always ready to help without making her feel like a burden. The variety of activities keeps her busy all day, and she's even enjoying things she never expected to like, along with many of her favorites. I love hearing her say, "They have so much for me to do, I don't have time to stay in my apartment!" The food is delicious and offers plenty of variety, and the facility itself is beautiful--more like a luxury hotel than a traditional assisted living community. The well-maintained grounds and lovely landscaping have her excited for the milder weather so she can relax outdoors among the flowers in the many seating areas with rocking chairs and benches. Sancerre Atlee Station truly lives up to its mission of fostering connections and enhancing shared experiences. Their warm, welcoming atmosphere and exceptional service have made my mom's transition incredibly smooth, and both she and I highly recommend this community for anyone seeking a vibrant, supportive, and beautifully maintained assisted living environment.

    Honestly, I'm so unhappy with Sancerre and the care and services they provide. The facility is…read morelovely. The entertainment director is good, too. But the day to day care team staffing, dining facility, and management is just horrific. Where is management while residents wait 1.5 hours for a truly disgusting meal to be served? Where are they when day to day services promised - like cleaning, an nursing care, an med administration -- is continually delayed, phoned-in, ignored, forgotten? We have been so patient as a family. We were one of the first to move our parents into the brand new facility. Nearly a year later I have seen no improvement. The one shining star was a great chef, and he recently left and the kitchen is in absolute shambles. Almost 9K a month and most of the care still comes from family. We'd expect far more professionalism than we are getting. At a minimum, communicate!!! Directly!!! Talk to staff. Show your facet to residents. Discuss directly what's happening there. It's like management is trying to gaslight an entire community of people that all is well. ALL IS NOT WELL.

    Photos
    Sancerre Atlee Station - Photobooth pictures from our open house

    Photobooth pictures from our open house

    Sancerre Atlee Station - Assisted Living kitchen, dining area, and living room

    Assisted Living kitchen, dining area, and living room

    Sancerre Atlee Station - Assisted Living corner unit

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    Assisted Living corner unit

    St. Mary's Woods

    St. Mary's Woods

    5.0(2 reviews)
    7.1 mi

    I'm a resident here, and I can say with no hesitation, that moving to SMW is one of the best…read moredecisions I've ever made. I have and would highly recommend this place to anyone who is looking for a peaceful, caring, and stress free place to live. Some of the reasons for my love of SMW are: 1. It is owned and managed by the Catholic Diocese of Richmond, which gives me a great deal of comfort knowing that they will never take advantage of me in any way, and they truly have MY best interests in mind always. 2. It is open to all, with no restrictions. In fact, many residents are not Catholic and are of many diverse backgrounds. 3. The staff at all levels are incredible. They are super qualified, helpful, and friendly at all times. I've never heard an unfriendly comment from anyone. 4. There are many different activities available and never any pressure to participate or not. Musical concerts of many kinds by outside professionals are a frequent and very pleasant activity. 5. Several different apartment floorplans are available. Mine fits me to a T! 6. Dinners are included in all plans and they provide a great opportunity to mingle with other residents and share some great stories and experiences. A great group of people. Please forgive the verbosity, but I want to convey what a great place this really is. If you're considering a retirement community, without a doubt, this is the place you want to be. I highly recommend it.

    St. Mary's Woods is a nonprofit senior living community providing exceptional living and services…read moresince 1988.

    Photos
    St. Mary's Woods - Home methods something else for everybody, and at St. Mary's Woods, each house is as one of a kind as our inhabitants.

    Home methods something else for everybody, and at St. Mary's Woods, each house is as one of a kind as our inhabitants.

    St. Mary's Woods - Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.

    Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.

    St. Mary's Woods - Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.

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    Located in Richmond, VA, St. Mary's Woods is a nonprofit senior living community providing exceptional living and services since 1988.

    St. Joseph’s Home for the Aged

    St. Joseph’s Home for the Aged

    5.0(1 review)
    5.2 mi

    My dad was a resident here for about 10 years. He suffered from Parkinson's. During his time…read morehere, he went from the unassisted level, to the assisted level to the full care level. I must have visited this facility at least 3 times a week for a decade! I live nearby so it was convenient to walk there with my kids and visit my dad and the other elderly residents. We got to know many of the folks there, all the nurses and nuns as well. The front desk receptionist was always courteous and welcoming, the foyer is spacious and simply decorated. This place always felt more like an apartment building than a "nursing home." It was always fresh, bright, and clean. The floors were always so shiny and immaculate. We checked in and took the elevator to my dad's room. The living spaces there were always neat and organized, with laundry services provided. Residents can make their rooms as personalized as they'd like. We saw some lovely, well-appointed living rooms and bedrooms. The common areas are pristine and comfortable. We enjoyed seeing the other seniors there and took pleasure reading to them, helping with meals in the communal dining room, and even conducting Bible studies! The kitchenette has a couple tables, snacks and drinks for the residents. There's also a well stocked library and games. The nuns of the Little Sisters that run the facility provide spiritual support and many activities to keep the folks there encouraged and entertained when appropriate. They also have yard sales and festivals throughout the year. The nursing care was amazing and we felt confident in the safety and healthcare my father received. He was cared for in a dignified and gentle manner as he went through the stages of needed care. The staff made his adjustments for further medical assistance seamlessly. They certainly made a difficult situation much more easy to handle. Our minds were set at ease knowing my dad was being treated with compassion and love. Beautiful grounds surround the buildings, where residents can talks walks, pause for prayer and meditation and just enjoy being outside with nature. I'm so thankful for the extraordinary care my dad was given by the incredible people here. We couldn't have chosen a better home for him.

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    St. Joseph’s Home for the Aged
    St. Joseph’s Home for the Aged
    St. Joseph’s Home for the Aged

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    Commonwealth Senior Living at the West End

    Commonwealth Senior Living at the West End

    2.0(2 reviews)
    7.4 mi

    I was searching for a memory care facility for a family member & found this place. They did an…read moreassessment & decided on her level of care. I went on a tour with Reuben Canty. He was very nice and patient. I was able to explain her situation & he seemed empathetic. He worked out a deal with me, which I didn't know involved her having a roommate. Although I was concerned about that, I still entertained him and was ready to move forward with the process. It wasn't until I started completing the paperwork that I got turned off. They require that YOU be the guarantor and put YOUR CREDIT on the line for your family member. Even if you're the POA, YOU have to give them your SSN & assume full responsibility. Umm, NO SIR!! I have never had to do that as POA anywhere else. She is responsible for her own debt. I just pay it. I'm not allowing them to put an unnecessary inquiry on my credit. So, I immediately left and went to a different facility that I was looking at for her and signed the lease there. It's bad enough that this facility is outrageous in cost, but to also handle business like this is just too much. On top of that, the room that wanted to offer wreaked of urine and the roommate's family had control of the SHARED closet. I don't want her sharing a closet. Period. And the bathroom was on the roommate's side of the room & it clearly isn't cleaned much due to the strong Stench in the room that fills the room from the hvac system that also blew from that side of the room. It wasn't a good fit for us, but I did enjoy speaking to Reuben.

    I wanted to share with the general public the lack of care / support being provided by this…read morefacility. Blaming no care on Covid is just not acceptable. The staff at this assisted living facility could not care less about the residents. They ignore most of them each day and do what ever they can to avoid any level of care - even minimal. The residents are on their own. Please do your own due diligence. If you do, you will realize what we learned too late - that there are other, better, caring facilities who actually treat residents with respect, provide basic care, and actually give the support necessary.

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    Commonwealth Senior Living at the West End
    Commonwealth Senior Living at the West End
    Commonwealth Senior Living at the West End

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    Hermitage Richmond - homehealthcare - Updated May 2026

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