Cancel

Open app

Search

Virginian

5.0 (1 review)
Closed 7:30 am - 7:30 pm

Virginian Photos

You might also consider

Recommended Reviews - Virginian

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of T W.
2
364
472

5 years ago

Business owner information

Photo of Holiday R.

Holiday R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Virginian

Seaton Chesterfield

Seaton Chesterfield

3.0(2 reviews)
0.1 mi

6/16/22: I went on a tour here in hopes of moving my grandmother from a different memory care…read morefacility to this one. I explained the entire situation before going & it didn't seem to be a problem. During the tour in memory care, I noticed the strong stench of urine and feces throughout the unit. There were aides on their cellphones, which was an issue I had at the place I wanted to move my grandmother from. I wanted her somewhere where people did their jobs & weren't distracted by their phones while mysterious falls happened and whatnot. So, that Was a turnoff for me. After the tour, I was told by the director that she would be going to do an assessment on my grandmother the next day & would get back to me on next steps. She never got back to me. I heard back from the sales rep & she just said that they can't provide the care my grandmother needed. I found that weird because during my tour, I saw someone half deceased in a bed where she told me they also offered hospice care. If you offer that, there should be nothing you can't do. My grandmother was simply in a wheelchair with dementia. So, I was very annoyed with their lack of transparency and feel that the place I was trying to move her out of sabotaged her ability to leave by telling lies. I wasn't given the chance to dispute anything. I was just told they couldn't take her. That's fine. I probably dodged an even bigger bullet because I was told by staff at her current MC facility that their staff are rough with residents and I don't want my grandmother anywhere where she could be hurt. So, be aware of this if you decide to place your loved one there. Go check the DSS website & check for complaints too.

My mother is a resident here and we have been very pleased. The residents are without a doubt the…read moresweetest group of people you would ever want to meet. I spend many days visiting in the common areas with my newest aunts and uncles, losing track of time most every time I visit. After reading the last review I felt the urge to report the changes I have seen. I do not want my newest family to get a bad wrap. I actually toured the entire facility in November 2022, memory care as well. My mother is just outside that area and I have no complaints with any odors. They have recently just taken a portion of the assisted living rooms for the memory care section. My mother's once long hall is getting shorter. I do know they have some of the sweetest ladies working on that side as well. My mother is older and would love a room closer to the dining hall. They are working on updating a room for her now. Maintenance and housekeeping have added some very diligent workers this year already. There is something new being updated every week. The care staff has improved as well, some fresh faces that really love and want to help these elderly residents. I can't think of anything bad to say about this place. if I have a concern I feel like they address it right away. I also see improvements in every department just since November. I recommend to every family in need of their help to get involved, visit regularly, listen to your loved one and become part of this nice community.

Photos
Seaton Chesterfield - Dec 2022 Main lobby

Dec 2022 Main lobby

Seaton Chesterfield - Dec 2022 Fireplace Main Lobby

Dec 2022 Fireplace Main Lobby

Seaton Chesterfield

See all

Virginian - retirement_homes - Updated May 2026

Loading...
Loading...
Loading...